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Xerox B210 Service Manual
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Xerox B210 Service Manual

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Xerox
B210
®
Service Manual
702P07530
July 2019
Initial Release

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Summary of Contents for Xerox B210

  • Page 1 Xerox B210 ® Service Manual 702P07530 July 2019 Initial Release...
  • Page 2 Xerox service documentation is intended for use by certified, product trained service per- sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or mod- ules, components or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment.
  • Page 3 Section Name Preliminary Working Document 0/0/00 No Product Name Assigned...

  • Page 4: Table Of Contents

    How to Use this Manual ....................Service Safety Summary....................Reference Symbology..................... Voltage Specifications..................... Health and Safety Incident Reporting ................viii Regulatory Specifications....................Translation of Warnings ....................Tag Usage........................Xerox® B210 Overview....................Initial Release Introduction July 2019 Xerox® B210 Service Manual...
  • Page 5 Introduction Initial Release July 2019 Xerox® B210 Service Manual...

  • Page 6: About This Manual

    This section contains general information, change tag information, and general proce- Introduction dures. The Xerox® B210 Service Manual is part of the multinational documentation for the Xerox® Section 7 Wiring Data B210 Printer. It is structured in standard Xerox service documentation format. This manual is...

  • Page 7: How To Use This Manual

    The machine configuration will be identified in this manual by the configuration identifier B210. The B210 is Blue Angel certified with software configuration for up to 31 ppm capability. Refer to the User Guide, Parts List and Procedures for information specific to printer configuration.

  • Page 8: Service Safety Summary

    Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a hazardous condition. • Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Initial Release...

  • Page 9: Reference Symbology

    Observe all ESD procedures to avoid component damage. CAUTION Improper operation may result in machine damage. The following reference symbols are used throughout the Xerox® B210 Service Manual. Flag • This symbol indicates a reference point into a circuit diagram from a RAP.

  • Page 10: Voltage Specifications

    In this example, the red meter lead would be placed on TP21 and the black meter lead would be placed on TP33. If a second test point is not given, it is assumed that the black meter lead may be attached to the copier frame. Initial Release Introduction July 2019 Voltage Specifications Xerox® B210 Service Manual...
  • Page 11 Fund all field retrofits. Field Service Operations shall: II. Scope Preserve the Xerox product involved and the scene of the incident inclusive of any Xerox Corporation and subsidiaries worldwide. associated equipment located in the vicinity of the incident. Return any affected equipment/part(s) to the location designated by Xerox EH&S III.

  • Page 12: Regulatory Specifications

    ® The Xerox B210 has been tested and found to comply with the limits for a Class A digital tives of the European Union as of the dates indicated: device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable Figure 1 CE Symbol protection against harmful interference in a commercial installation.

  • Page 13: Translation Of Warnings

    GP 16. Das Modul ist sehr schwer. de las normas sobre incendios. AVISO: Utilice los procedimientos de seguridad cuando elimine el módulo. Consulte el GP 16. El módulo es pesado. Introduction Initial Release July 2019 Translation of Warnings Xerox® B210 Service Manual...

  • Page 14: Tag Usage

    AVVERTENZA: Utilizzare solo materiali e componenti Xerox per avvalersi della certifica- zione di protezione. L'utilizzo di materiali e componenti non Xerox può rendere nulla la This symbol is used to show a particular part or area of a figure that has been modified by the certificazione di protezione.

  • Page 15: Xerox® B210 Overview

    ® Xerox B210 Overview ® Refer to the Xerox B210 User Guide, Product Configuration Section 1 for detailed descrip- tions and illustrations of Control Panel functions, machine features and options. Table 1 Product Configurations Component B210 Paper Tray - 250 Sheets...
  • Page 16 Service Call Overview ..................... Safety Precautions ......................SCP 01 Introduction to Service Call Procedures ............SCP 02 Initial Actions...................... SCP 03 Corrective Actions....................SCP 04 Final Actions ...................... System/Subsystem Maintenance HFSI’s ..........................Initial Release Service Call Procedures July 2019 Xerox® B210 Service Manual...
  • Page 17 Service Call Procedures Initial Release July 2019 Xerox® B210 Service Manual...

  • Page 18: Service Call Overview

    Use the Repair Procedures to replace parts. Final Actions • Test the printer to verify that the problem has been corrected and that there are no additional problems. Initial Release Service Call Procedures July 2019 Service Call Overview, Xerox® B210 Service Manual...

  • Page 19: Scp 01 Introduction To Service Call Procedures

    Purpose Purpose Service Call Procedures (SCP) are the guide to performing a service call on the Xerox® B210. The purpose of the Initial Actions is to help organize the service call. Customer input, machine observations and print samples are all used to gather information about the condition of the The Operator has been trained in the use of the Customer Help Information located in the system.

  • Page 20: Scp 03 Corrective Actions

    Troubleshoot fault codes with the lowest chain number first If the problem is IQ related, refer to Section 3 Image Quality Entry RAP. When the primary problem is resolved, proceed to Final Actions. Initial Release Service Call Procedures July 2019 SCP 03, SCP 04 Xerox® B210 Service Manual...

  • Page 21: Hfsi's

    Customer and Service HFSI’s As with other CSE actions, these actions should be performed according to customer run requirements. Some actions may be deferred to a Xerox Initiated activity, taking into consider- ation any risks with deferring those actions. To track HFSI items, a tracking sheet is provided. The tracking sheets are located in a pocket inside the front cover of the: •...
  • Page 22 17-310 Communication Error (Main PWB to Wireless PWB) RAP ......... 2-16 17-562 Auto-Registration Process Fails to Communicate Error RAP ......2-16 17-563 Machine Fails to Communicate with Xerox Edge Server Error RAP ....2-17 17-700 / 710 BOOTP Error RAP ..................2-17 17-800 / 810 DHCP Error RAP ..................
  • Page 23 Status Indicator RAPs Initial Release July 2019 Xerox® B210 Service Manual...
  • Page 24 Check for broken or defective wires or cables. • Secure the connection between the Main PWB and the HVPS. Install a new HVPS PWB, PL 4.1 Item Initial Release Status Indicator RAPs July 2019 01-150 , 02-100, 02-200 Xerox® B210 Service Manual...
  • Page 25 Switch off the machine, then switch On the power. If the fault persists, install a new Main PWB, PL 1.1 Item If the fault persists, install a new Main PWB, PL 1.1 Item Status Indicator RAPs Initial Release July 2019 03-410 , 03-450 Xerox® B210 Service Manual...
  • Page 26 The Main PWB is defective. • Install a new Main PWB, PL 1.1 Item If the problem persists, Install a new Main PWB, PL 1.1 Item Initial Release Status Indicator RAPs July 2019 03-900 , 04-500 Xerox® B210 Service Manual...
  • Page 27 Ensure that paper is loaded in the tray. Clear any jammed sheets. Refer to Section 7: Trouble- machine. The machine could activate and cause serious personal injury when the power shooting in the Xerox® B210 User Guide for detailed instructions on clearing paper jams. is on or electrical power is supplied.
  • Page 28 Remove jammed paper from Tray 1 area. Refer to Section 7: Troubleshooting, in the • Paper Drive Roll, PL 4.5 Item Xerox® B210 User Guide for detailed instructions on clearing paper jams. • Clear the paper path of any debris or obstructions. •...
  • Page 29 Ensure that paper is loaded in the tray. Clear any jammed sheets. Refer to Section 7: Trouble- Clear any jammed sheets. Refer to Section 7: Troubleshooting, in the Xerox® B210 User shooting, in the Xerox® B210 User Guide for detailed instructions on clearing paper jams.
  • Page 30 Initial Actions Initial Actions Clear any jammed sheets. Refer to Section 7: Troubleshooting, in the Xerox® B210 User Open the Rear Cover and remove jammed sheets from exit area. Refer to Section 7: Trouble- Guide for detailed instructions on clearing paper jams.
  • Page 31 Initial Actions • Print a Supplies Information Report, Remove jammed sheets from duplex area. Refer to Section 7: Troubleshooting, in the Xerox® • Open Easy Printer Manager, check Toner Life. B210 User Guide for detailed instructions on clearing paper jams.
  • Page 32 If the Toner Cartridge has reached end of life, Switch off the machine and Install a new If the Imaging Unit has reached end of life, Switch off the machine and Install a new Imag- Toner Cartridge. ing Unit. Initial Release Status Indicator RAPs July 2019 09-200 , 09-300 Xerox® B210 Service Manual 2-11...
  • Page 33 Check the CRUM contact area for contamination and clean if necessary. Reinstall the Toner Cartridge. Check the connections on the HVPS for contamination. Clean as necessary. If the fault persists, install a new Toner Cartridge. Status Indicator RAPs Initial Release July 2019 09-400 , 09-500 2-12 Xerox® B210 Service Manual...
  • Page 34 09-900 Imaging Unit Invalid Xerox cartridge. Initial Actions • Ensure that a genuine Xerox Imaging Unit has been installed. • Switch off, then switch on the machine. Procedure WARNING Do not perform repair activities with the power on or electrical power supplied to the machine.
  • Page 35 Check the circuits and connectors for the Fuser Module. • Check the Heat Lamp for an open circuit. • Install a new Fuser Module, PL 5.1 Item Status Indicator RAPs Initial Release July 2019 10-100 , 10-200/ 300 2-14 Xerox® B210 Service Manual...
  • Page 36 These faults display when the device encounters network controller problems. The faults are Procedure listed in code order together with recommended actions. Please note that the service actions Use Xerox Easy Print Manger to obtain a new IP address. are limited. From the menu, select: [Advanced Settings, Machine Settings, Network Settings, Assign Procedure IP address].
  • Page 37 Procedure The machine software has detected a communication error between the Main PWB and the Wireless PWB. Perform the steps that follow: Ensure that the Xerox SMart eSolutions settings are correct. Initial Actions Check the network cable and connection. •...
  • Page 38 17-700 / 710 BOOTP Error RAP Server Error RAP The machine displays the error message “DHCP, or BOOTP, causing a machine communica- tion error. The machine failed to communicate with the Xerox Edge Server. Procedure Procedure Switch off, then switch on the machine.
  • Page 39 Ensure that the 802.1X EAP Type, User name, and Password, for the Machine, Authentication Switch and Authentication Server match. Procedure Switch off, then switch on the machine. Check DHCP and network configuration. Status Indicator RAPs Initial Release July 2019 17-800 / 810 , 17-900 2-18 Xerox® B210 Service Manual...
  • Page 40 The firmware upgrade aborted due to an invalid file. Initial Actions Check the USB connection. Verify that the correct firmware file is being used. Procedure Switch off, then switch on the machine. Upgrade the firmware, Initial Release Status Indicator RAPs July 2019 17-910 Xerox® B210 Service Manual 2-19...
  • Page 41 Status Indicator RAPs Initial Release July 2019 17-910 2-20 Xerox® B210 Service Manual...
  • Page 42 IQ7 Uneven Density RAP....................IQ8 Background RAP ...................... IQ9 Residual Image (Ghosting) RAP ................IQ10 Side 2 Staining ....................... IQ11 Blank Page RAP..................... 3-10 IQ12 Partial Image Deletions RAP.................. 3-11 Initial Release Image Quality July 2019 Xerox® B210 Service Manual...
  • Page 43 Image Quality Initial Release July 2019 Xerox® B210 Service Manual...

  • Page 44: Image Quality Overview

    Areas of the printed image are light or missing entirely IQ12 • Vertical white lines tions on limited areas of the paper. • Vertical black line or band • Stains on the page back Initial Release Image Quality July 2019 Image Quality Overview Xerox® B210 Service Manual...

  • Page 45: Iq1 Vertical Black Line And Band Rap

    10, for wear or damage. The Transfer Roller is OK. Install a new Drum Cartridge if it is at end of life, refer to the Xerox® B210 User Guide, Section 6 Maintenance, General Care, for detailed instructions on how to Install a new Install a new Transfer Roll, PL 4.1 Item...

  • Page 46: Iq3 Horizontal Black Bands Rap

    Switch on the power, then make a test print. The test print looks OK. Install a new Toner Cartridge. Refer to the Xerox® B210 User Guide, Section 6 Mainte- nance, General Care, for detailed instructions on how to Install a new Toner Cartridge.

  • Page 47: Iq5 Low Image Density Rap

    • If the image is Black, install a new HVPS PWB, PL 4.1 Item 2, switch on the power, then make a test print. Figure 1 Light Image Image Quality Initial Release July 2019 IQ5, IQ6 Xerox® B210 Service Manual...

  • Page 48: Iq7 Uneven Density Rap

    Print density is uneven between the left and right portion of the printed image, Figure NOTE: Refer to the Xerox® B210 User Guide, Section 6 Maintenance, General Care, for Initial Actions detailed instructions on how to install new Toner Cartridges. Refer to Tabe 5 in Section 6, Product Specifications, for toner cartridge specifications.

  • Page 49: Iq8 Background Rap

    Switch on the power, then make a test print. The test print looks OK. Install a new HVPS PWB, PL 4.1 Item Perform 04, Final Actions. Figure 1 Uneven Density Figure 1 Background Image Quality Initial Release July 2019 IQ7, IQ8 Xerox® B210 Service Manual...

  • Page 50: Iq9 Residual Image (Ghosting) Rap

    PL 5.1 Item If fault persists, install new components in the following order: Refer to the Xerox® B210 User Guide, Section 6 Maintenance, General Care, for detailed instructions on how to Install a new Toner Cartridge or Drum Cartridge. Drum Cartridge...

  • Page 51: Iq11 Blank Page Rap

    Switch on the power, then make a test print. The problem continues. Perform SCP 04, Final Actions. Install a new Drum Cartridge, refer to the Xerox® B210 User Guide, Section 6 Maintenance, General Care, for detailed instructions on how to Install a new Drum Cartridge. The problem continues.

  • Page 52: Iq12 Partial Image Deletions Rap

    10, for the following: • Wear or damage. • The left and right tension springs for damage. • Verify all parts are installed correctly. Figure 1 Image Deletions Initial Release Image Quality July 2019 IQ12 Xerox® B210 Service Manual 3-11...
  • Page 53 Image Quality Initial Release July 2019 IQ12 3-12 Xerox® B210 Service Manual...
  • Page 54 REP 4.16 Feed Idler Gear....................4-39 REP 4.17 Main Drive Unit ....................4-40 REP 4.18 Pick Up Assembly ................... 4-41 REP 5.1 Fuser Module....................4-43 REP 6.1 Retard Roll Assembly ..................4-45 Initial Release Repairs - Adjustments July 2019 Xerox® B210 Service Manual...
  • Page 55 Repairs - Adjustments Initial Release July 2019 Xerox® B210 Service Manual...

  • Page 56: Rep 1.1 Main Pwb

    After installing a new Main PWB, the following steps MUST be performed to write the machine serial number to the new Main PWB: Reconnect the power cord, then power on the machine. Connect the PWS to the printer via USB connection. Initial Release Repairs - Adjustments July 2019 REP 1.1 Xerox® B210 Service Manual...

  • Page 57: Rep 1.2 Wifi Pwb

    (device serial number). Inform the customer to reset SA Password as desired. NOTE: After performing a Memory Clear, inform the customer that they will need to re-estab- lish their Wireless or Ethernet connection. Repairs - Adjustments Initial Release July 2019 REP 1.1, REP 1.2 Xerox® B210 Service Manual...
  • Page 58 Release the hook, then remove the SUB PWB (WiFi), Figure Figure 2 Disconnect FFCs and harnesses Figure 4 SUB PWB removal Release two hooks, then remove the Top Cover, Figure Figure 3 Top Cover removal Initial Release Repairs - Adjustments July 2019 REP 1.2 Xerox® B210 Service Manual...

  • Page 59: Rep 2.1 Front Cover

    Remove the Left and Right Side Covers, 2.2. Disconnect the wire harness to the Front Cover, Figure Connector Figure 1 Front Cover P/J Connector Figure 5 SUB PWB replacement Repairs - Adjustments Initial Release July 2019 REP 1.2, REP 2.1 Xerox® B210 Service Manual...
  • Page 60 NOTE: Remove the Tag Matrix from the old front cover, then place on the new front cover, Figure Figure 4 Tag Matrix on new Front Cover Assembly Initial Release Repairs - Adjustments July 2019 REP 2.1 Xerox® B210 Service Manual...

  • Page 61: Rep 2.2 Left And Right Side Covers

    Release (pull) the center front latch hook. Release the top latch hooks then the bottom latch hooks. Release the rear latch hook, and remove the cover. Repairs - Adjustments Initial Release July 2019 REP 2.1, REP 2.2 Xerox® B210 Service Manual...

  • Page 62: Rep 2.3 Rear Cover

    Screws Figure 2 Plastic Latches Replacement Replacement is the reverse of the removal procedure. Drive Gear Figure 1 Rear Cover Screws and Data Plate Label Initial Release Repairs - Adjustments July 2019 REP 2.2, REP 2.3 Xerox® B210 Service Manual...

  • Page 63: Rep 2.4 Manual Feed Cover

    Cover and install it onto the new Rear Cover, Figure old cover, then installation of the Tag Matrix on the new Manual Feed Cover, Figure Repairs - Adjustments Initial Release July 2019 REP 2.3, REP 2.4 4-10 Xerox® B210 Service Manual...

  • Page 64: Rep 3.1 Control Panel Pwb

    Figure 1 Main PWB Connectors to Disconnect Figure 1 Control Panel PWB (Underside of Top Covers) Replacement Replacement is the reverse of the removal procedure. Initial Release Repairs - Adjustments July 2019 REP 3.1, REP 3.2 Xerox® B210 Service Manual 4-11...
  • Page 65 Figure Screws Latch Hooks Figure 3 Top Cover Latch Hooks Figure 2 Top Cover Screws (Front View) Replacement Replacement is the reverse of the removal procedure. Repairs - Adjustments Initial Release July 2019 REP 3.2 4-12 Xerox® B210 Service Manual...

  • Page 66: Rep 4.1 Hvps (High Voltage Power Supply)

    Switch off the machine, then disconnect the power cord. Remove the Right Side Cover, 2.2. Figure 1 HVPS PWB Replacement Replacement is the reverse of the removal procedure. Initial Release Repairs - Adjustments July 2019 REP 4.1 Xerox® B210 Service Manual 4-13...

  • Page 67: Rep 4.2 Lvps (Low Voltage Power Supply)

    NOTE: Tapered plastic screws and round machine screws are used to hold the pwb to the frame. Make sure that the plastic screws go into plastic components and machine screws go into the metal frame. Repairs - Adjustments Initial Release July 2019 REP 4.2 4-14 Xerox® B210 Service Manual...

  • Page 68: Rep 4.3 Feed And Registration Clutches / Paper Feed Pwb

    Figure 1 Transfer Roll Retainer Clip Registration Clutch Feed Clutch Figure 1 Feed and Registration Clutches / Paper Feed PWB Replacement Replacement is the reverse of the removal procedure. Initial Release Repairs - Adjustments July 2019 REP 4.3, REP 4.4 Xerox® B210 Service Manual 4-15...

  • Page 69: Rep 4.5 Lsu And Cables

    NOTE: The Flat Cable may be adhered to the LSU. Detach it from the LSU and reinstall it on the new LSU in the same location. Repairs - Adjustments Initial Release July 2019 REP 4.4, REP 4.5 4-16 Xerox® B210 Service Manual...

  • Page 70: Rep 4.6 Duplex Assembly

    Release Tabs Figure 2 LSU Removal (Top View) Replacement Replacement is the reverse of the removal procedure. Figure 1 Duplex Assembly Release Tabs (Bottom View) Initial Release Repairs - Adjustments July 2019 REP 4.5, REP 4.6 Xerox® B210 Service Manual 4-17...

  • Page 71: Rep 4.7 Output Tray Full Sensor

    Remove five screws, then move the Main PWB out of the way, Figure Main PWB Pivot Hole Figure 2 Duplex Assembly Pivots (Rear View) Figure 1 Main PWB Repairs - Adjustments Initial Release July 2019 REP 4.6, REP 4.7 4-18 Xerox® B210 Service Manual...

  • Page 72: Rep 4.8 Exit Roll And Bushings

    NOTE: When installing the Main PWB, make sure the ground screw with large head is installed in the correct location. Driver Gear Figure 1 Exit Roll and Bushing (Top View) Replacement Replacement is the reverse of the removal procedure. Initial Release Repairs - Adjustments July 2019 REP 4.7, REP 4.8 Xerox® B210 Service Manual 4-19...

  • Page 73: Rep 4.9 Registration Roll

    Remove the Feed and Registration Clutch Drive Gears, Figure Clutch Drive Gears Shaft Bushings Clutch Bushings Figure 2 Drive Gears and Bushings Figure 1 Feed and Registration Clutch Drive Gears Repairs - Adjustments Initial Release July 2019 REP 4.9 4-20 Xerox® B210 Service Manual...
  • Page 74 11. On the bottom of the printer, disconnect the drive motor connector, then remove the ground screw, Figure Connector Screw Figure 5 Drive Motor Connector & Screw (Bottom View) Initial Release Repairs - Adjustments July 2019 REP 4.9 Xerox® B210 Service Manual 4-21...
  • Page 75 Disconnect seven connectors, three FFCs, remove five screws, then remove the Main PWB. HVPS PWB Main PWB Figure 7 LSU Left Side Screws Screw LVPS PWB Figure 6 PWB Removal Figure 8 LSU Right Side Screws Repairs - Adjustments Initial Release July 2019 REP 4.9 4-22 Xerox® B210 Service Manual...
  • Page 76 15. Remove two screws from the right frame securing the Exit Sensor Plate, Figure tact guide, then remove the guides, Figure Screws Screws Figure 10 Exit Sensor Plate Screws Figure 9 Wire Guides and HV Contact Guide Initial Release Repairs - Adjustments July 2019 REP 4.9 Xerox® B210 Service Manual 4-23...
  • Page 77 17. Remove three screws securing the Middle Frame and Pickup Frame Base on the left- Middle Frame on the right-side, Figure side, Figure Frame Screws Exit Screws Screws Figure 11 Right Frame Screws Removal Figure 12 Left Frame Screw Removal Repairs - Adjustments Initial Release July 2019 REP 4.9 4-24 Xerox® B210 Service Manual...
  • Page 78 Pivot Plate, Collar, Registration Roll Pivot Gear, and Registration Drive Gear Figure 14 Registration Roll Drive Gear and Bushing Figure 13 Registration Roll Drive Pivot Gears Initial Release Repairs - Adjustments July 2019 REP 4.9 Xerox® B210 Service Manual 4-25...
  • Page 79 22. Remove the Bushing and E-ring from the Registration Roll, Figure E-ring Bushing Snap Ring Figure 17 Feed and Registration Drive Gears Figure 16 Registration Roll Repairs - Adjustments Initial Release July 2019 REP 4.9 4-26 Xerox® B210 Service Manual...

  • Page 80: Rep 4.10 Feed And Registration Sensors Pwb And Actuators

    Set the printer on the Rear Cover (Front of printer facing up). Remove two screws, then remove the Bottom Bar, Figure Screws Figure 18 Front Cover Support Arm Placement Figure 1 Bottom Bar (Bottom View) Initial Release Repairs - Adjustments July 2019 REP 4.9, REP 4.10 Xerox® B210 Service Manual 4-27...
  • Page 81 Note the location of the Spring in the frame cutout for reinstallation, Figure Spring Cutouts Latch Figure 5 Actuator Spring Cutouts (Bottom View) Figure 3 Feed and Registration Sensors PWB (Bottom View) Repairs - Adjustments Initial Release July 2019 REP 4.10 4-28 Xerox® B210 Service Manual...

  • Page 82: Rep 4.11 Manual Paper Tray

    Remove the Top Cover, 3.2. Remove two screws securing the bottom of the Manual Paper Tray, Figure Screws Figure 1 Manual Paper Tray Bottom Screws (Bottom View) Initial Release Repairs - Adjustments July 2019 REP 4.10, REP 4.11 Xerox® B210 Service Manual 4-29...

  • Page 83: Rep 4.12 Exit Sensor

    Figure 2 Manual Paper Tray Top Screws (Top View) Replacement Replacement is the reverse of the removal procedure. Figure 1 Exit Sensor Plate Latch Release (Bottom View) Repairs - Adjustments Initial Release July 2019 REP 4.11, REP 4.12 4-30 Xerox® B210 Service Manual...

  • Page 84: Rep 4.13 Paper Drive Roll

    Figure 2 Exit Sensor Removal (Rear View) Replacement Replacement is the reverse of the removal procedure. Figure 1 Feed and Registration Clutch Drive Gears Initial Release Repairs - Adjustments July 2019 REP 4.12, REP 4.13 Xerox® B210 Service Manual 4-31...
  • Page 85 Remove two screws, then remove the Registration Pinch Rolls and Paper Guide Brack- ets, Figure Clutch Bushing Feed Shaft Bushings Figure 2 Feeder Drives Screws Figure 4 Registration Pinch Rolls and Paper Guide Brackets Repairs - Adjustments Initial Release July 2019 REP 4.13 4-32 Xerox® B210 Service Manual...
  • Page 86 Install the Feed Assembly upper half, install the two Feed Assembly bottom screws, then route the wires through the frame. Refer to, Figure 6 in the removal procedure. Drive Roll Lower Half Figure 6 Feed Assembly Lower Half Initial Release Repairs - Adjustments July 2019 REP 4.13 Xerox® B210 Service Manual 4-33...

  • Page 87: Rep 4.14 Paper Feed Roll Assembly

    Figure 2 Paper Feed Roll Assembly removal (Bottom View) Remove the Retard Rolls from the assembly, Figure Figure 1 Removing the Bottom Bar (Bottom View) Figure 3 Retard Rolls removal Repairs - Adjustments Initial Release July 2019 REP 4.14 4-34 Xerox® B210 Service Manual...

  • Page 88: Rep 4.15 Drive Motor

    Remove the Feed and Registration Clutch Drive Gears, Figure Bushing Flat Clutch Drive Gears Figure 1 Feed and Registration Clutch Drive Gears Figure 4 Bushing Flat (Bottom View) Initial Release Repairs - Adjustments July 2019 REP 4.14, REP 4.15 Xerox® B210 Service Manual 4-35...
  • Page 89 Exit Drive Gears Snap Ring Step 8a Clutch Bushings Step 10 Feed & Registration Drive Gears Figure 2 Drive Gears and Bushings Figure 3 Frame Screw Removal Repairs - Adjustments Initial Release July 2019 REP 4.15 4-36 Xerox® B210 Service Manual...
  • Page 90 Figure 11. Remove four screws, then remove the Drive Motor, Figure Drive Motor Step 3b Step 3a Figure 5 Drive Motor Figure 6 Frame Screw Installation Initial Release Repairs - Adjustments July 2019 REP 4.15 Xerox® B210 Service Manual 4-37...
  • Page 91 Figure Figure 8 Front Cover Support Arm Placement Snap Ring Figure 7 Feed and Registration Drive Gears Install the remaining components in the reverse of removal. Repairs - Adjustments Initial Release July 2019 REP 4.15 4-38 Xerox® B210 Service Manual...

  • Page 92: Rep 4.16 Feed Idler Gear

    Remove the Feeder Clutch and Drive Gear. Feed Idler Gear Figure 2 Feed Idler Gear Replacement Replacement is the reverse of the removal procedure. Feed Clutch Figure 1 Feed Clutch Removal Initial Release Repairs - Adjustments July 2019 REP 4.16 Xerox® B210 Service Manual 4-39...

  • Page 93: Rep 4.17 Main Drive Unit

    NOTE: Make sure the two tabs on the locking lever are inside the frame cutouts before moving the fuser drive locking lever to the lock position. Repairs - Adjustments Initial Release July 2019 REP 4.17 4-40 Xerox® B210 Service Manual...

  • Page 94: Rep 4.18 Pick Up Assembly

    Install the remaining components in the reverse of the removal procedure. Figure 1 One-way pickup frame and bushing removal Remove the pickup guide from the upper pickup guide, Figure Figure 2 Pickup guide removal Initial Release Repairs - Adjustments July 2019 REP 4.17, REP 4.18 Xerox® B210 Service Manual 4-41...
  • Page 95 Remove the actuator holder and TS-spring from the width and paper actuators, Figure Figure 4 Washer and bushing removal Figure 6 Actuator holder and TS-spring removal Repairs - Adjustments Initial Release July 2019 REP 4.18 4-42 Xerox® B210 Service Manual...

  • Page 96: Rep 5.1 Fuser Module

    Switch off the machine, then disconnect the power cord. Remove the following covers: Remove the Left and Right Side Covers, 2.2. Remove the Rear Cover, 2.3. Initial Release Repairs - Adjustments July 2019 REP 4.18, REP 5.1 Xerox® B210 Service Manual 4-43...
  • Page 97 NOTE: Tapered plastic screws and round machine screws are used to hold the fuser to the frame. Make sure that the plastic screws go into plastic components and machine screws go into the metal frame. Repairs - Adjustments Initial Release July 2019 REP 5.1 4-44 Xerox® B210 Service Manual...

  • Page 98: Rep 6.1 Retard Roll Assembly

    Rotate the Retard Roll Holder up and remove it from the Paper Tray, Figure Slide Out Figure 3 Retard Roll Removal Replacement Replacement is the reverse of the removal procedure. Initial Release Repairs - Adjustments July 2019 REP 6.1 Xerox® B210 Service Manual 4-45...
  • Page 99 NOTE: Make sure the two springs on the Retard Roll Holder are correctly positioned on the holes, Figure Springs Figure 4 Springs Located in Holes Repairs - Adjustments Initial Release July 2019 REP 6.1 4-46 Xerox® B210 Service Manual...
  • Page 100 PL 5.1 Fuser PL 5.1 Fuser........................5-13 PL 5.2 Lower Fuser PL 5.2 Lower Fuser......................5-14 PL 6.1 Paper Tray PL 6.1 Paper Tray ......................5-15 Part Number Index ....................5-16 Initial Release Parts List July 2019 Xerox® B210 Service Manual...
  • Page 101 Parts List Initial Release July 2019 Xerox® B210 Service Manual...

  • Page 102: 1.1 Main Overview

    – Paper Tray 6.1) – Top Cover 3.1) – Rear Cover 2.1) – Coupling B Lever – Frame 140N63856 Main PWB (REP 1.1) 140N63862 Wifi PWB (REP 1.2) Initial Release Parts List July 2019 PL 1.1 Xerox® B210 Service Manual...

  • Page 103: 2.1 Covers

    Spring – Front Cover Latch Sensor – CRUM PWB – CRUM Contacts – Front Cover – Manual Feed Cover (REP 2.4) – Front Harness Cover – CRUM Harness Parts List Initial Release July 2019 PL 2.1 Xerox® B210 Service Manual...

  • Page 104: 3.1 Top Cover

    Paper Stacker – Bin Full Sensor Actuator – Spring – Exit Cover 140N63723 Control Panel PWB (REP 3.1) – Key Holder – Holder 002N03351 Top Cover Assembly (REP 3.2) Initial Release Parts List July 2019 PL 3.1 Xerox® B210 Service Manual...

  • Page 105: 4.1 Frame

    Right Main Frame 062N00292 (REP 4.5) – Duplex (REP 4.6) 130N01574 Exit Sensor – Registration Roll Pivot Gear – Registration Roll Drive Gear – Pivot Plate – Collar Parts List Initial Release July 2019 PL 4.1 Xerox® B210 Service Manual...

  • Page 106: 4.2 Duplex Assembly

    Pulley – Exit Gear – Flat Rubber Belt – Feed Roller – Duplex Base Frame – Duplex Latch – Align Lever 022N02815 Duplex Assembly - (A4/Letter) (REP 4.6) Initial Release Parts List July 2019 PL 4.2 Xerox® B210 Service Manual...

  • Page 107: 4.3 Exit Frame

    – Decurler Roller – Exit Shaft – Rubber Exit Dup – Inner Exit Roller – Outer Exit Roller – Exit Roll Holder – Spring – Exit Frame Assembly Parts List Initial Release July 2019 PL 4.3 Xerox® B210 Service Manual...

  • Page 108: 4.4 Paper Path

    Registration Idle Roller – Manual Left Adjust – Manual Right Adjust – Lower Paper Guide – Pinion Gear – Roller Cover – – Idle Roller – Spring – Sub-Holder Idle Initial Release Parts List July 2019 PL 4.4 Xerox® B210 Service Manual...

  • Page 109: 4.5 Base Pick Up

    (REP 4.18) – Spring TS (REP 4.18) – Actuator - Width (REP 4.18) – Actuator - Paper (REP 4.18) – Feed Sensor PWB (REP 4.18) – Washer Parts List Initial Release July 2019 PL 4.5 5-10 Xerox® B210 Service Manual...

  • Page 110: 4.6 Left Main Frame

    Fuser Locking Lever – Hub Clutch Gear – Feed Gear – Feed Gear 2 – Cam Coupler – Coupling Lever 007N01842 Main Drive Unit (REP 4.17) – Harness Cover Initial Release Parts List July 2019 PL 4.6 Xerox® B210 Service Manual 5-11...

  • Page 111: 4.7 Right Main Frame

    – CST Rear Guide – Lower Guide – Foot – Right Frame – Cable Clamp – LVPS Cover – Developer Right Guide – Spring – Ground Clip Parts List Initial Release July 2019 PL 4.7 5-12 Xerox® B210 Service Manual...

  • Page 112: 5.1 Fuser

    Rear Guide – Exit Idle Roller – Spring – Actuator Holder – Exit Sensor Actuator 126N00430 Fuser Module (110V) (REP 5.1) – 126N00431 Fuser Module (220V) (REP 5.1) Initial Release Parts List July 2019 PL 5.1 Xerox® B210 Service Manual 5-13...

  • Page 113: 5.2 Lower Fuser

    Gear – Roller – Spring – Bushing – Left Jam Lever Link – Antistatic Brush – Jam Lever – Right Jam Lever Link – Lower Fuser Assembly Parts List Initial Release July 2019 PL 5.2 5-14 Xerox® B210 Service Manual...

  • Page 114: 6.1 Paper Tray

    – Right Paper Guide – Paper Tray Handle – Paper Tray Rear Guide – Paper Tray Frame – Paper Tray Handle – Paper Indicator 050N00700 Paper Tray Initial Release Parts List July 2019 PL 6.1 Xerox® B210 Service Manual 5-15...

  • Page 115: Part Number Index

    PL 4.6 130N01574 PL 4.5 130N01574 PL 4.1 130N01574 PL 4.3 130N01759 PL 4.4 130N01760 PL 4.5 140N63723 PL 3.1 140N63856 PL 1.1 140N63862 PL 1.1 Parts List Initial Release July 2019 Part Number Index 5-16 Xerox® B210 Service Manual...
  • Page 116 Initial Release Parts List July 2019 Part Number Index Xerox® B210 Service Manual 5-17...
  • Page 117 Initial Release Parts List July 2019 Part Number Index Xerox® B210 Service Manual 5-18...
  • Page 118 Parts List Initial Release July 2019 Part Number Index 5-19 Xerox® B210 Service Manual...
  • Page 119 Parts List Initial Release July 2019 Part Number Index 5-20 Xerox® B210 Service Manual...
  • Page 120 GP 7 Usage of the Electrostatic Discharge (ESD) Field Service Kit ....... 6-12 GP 8 Memory Clear ......................6-13 GP 9 USB Serial Number Writing Tool ................6-13 Change Tags Tags/MODs ........................6-15 Initial Release General Procedures - Information July 2019 Xerox® B210 Service Manual...
  • Page 121 General Procedures - Information Initial Release July 2019 Xerox® B210 Service Manual...

  • Page 122: General Information

    General Information System Overview The Xerox® B210 printer produces high quality prints from electronic documents with speeds This section provides illustrations of the following systems: of up to 31 ppm and output resolution of up to 1200 x 1200 dpi.
  • Page 123 The following diagrams display the path that the paper follows during the printing process. The figures below illustrates the mechanical parts of the printer. Figure 1 Paper Path Figure 2 System Layout General Procedures - Information Initial Release July 2019 System Overview Xerox® B210 Service Manual...
  • Page 124 The Scanner Unit receives image data from the HVPS PWB and scans the surface of the pho- cess. toreceptor drum (OPC) with a laser to create a latent image. Figure 3 Print Process Figure 4 Laser Scanner Unit Initial Release General Procedures - Information July 2019 System Overview Xerox® B210 Service Manual...
  • Page 125 Drum Cartridge (OPC), Fuser, Pick-up, Registration, Feed and Exit Rollers. Figure 5 Drive Gears and Clutches Figure 6 Separated Toner System General Procedures - Information Initial Release July 2019 System Overview Xerox® B210 Service Manual...

  • Page 126: Product Specifications

    Executive, Oficio, Folio, ISO B5, JIS B5 Media Types Plain, Light-weight, Heavy-weight, Cardstock, Recy- cled, Archive, Bond Media Weight 16 to 58 lb (60 to 220 gsm) Sensing Initial Release General Procedures - Information July 2019 Product Specifications Xerox® B210 Service Manual...
  • Page 127 Imaging Unit 0.84 lbs. (0.38 kg) When replacing a Toner/Print Cartridge, check model number and consumables code. Refer to the Xerox® B210 User Guide for information regarding ordering consumables. Table 6 Reliability and Service Item Specification Printing Volume (SET AMPV)

  • Page 128: Gp 1 Diagnostics Entry And Exit

    GP 1 Diagnostics Entry and Exit GP 2 Machine Reports Not applicable for the B210. No Diagnostics are available. Purpose This procedure is used to access and print machine reports. The information in the machine reports may be useful for troubleshooting problems.

  • Page 129: Gp 3 Machine Firmware Version

    From the Control Panel: To change settings using the CentreWare Internet Services (CWIS). Connect to the Xerox® B210 to an Ethernet or WiFi connection. Press the red <Cancel> button for 4 seconds. The machine will print a Configuration Open Easy Print Manager and select [Advanced Settings > Device Settings > Link to Report listing the firmware version under the [Device Setup] heading.

  • Page 130: Gp 5 Altitude Adjustment

    0 - 1000 M Normal 0 - 3,280 ft. Connect the printer using the USB cable. Open Easy Printer Manager. Select: [Device Settings, System, Altitude Adjustment]. Initial Release General Procedures - Information July 2019 GP 4, GP 5 Xerox® B210 Service Manual 6-11...

  • Page 131: Gp 6 Firmware Upgrade

    GP 7 Usage of the Electrostatic Discharge (ESD) Field Service Kit Purpose The following procedure is to be used for upgrading the firmware of the B210 single function Purpose printer. The purpose of the Electrostatic Discharge (ESD) Field Service Kit is to preserve the inherent reliability and quality of sensitive electronic components handled by the service representative.

  • Page 132: Gp 8 Memory Clear

    NOTE: After performing a Memory Clear, inform the customer that they will need to re-estab- lish their Wireless or Ethernet connection. Click <Write Serial>. NOTE: The Xerox® B210 uses the following tool only: • USB_Serial_V1.02.exe - to write the machine number to the Main PWB.
  • Page 133 General Procedures - Information Initial Release July 2019 GP 8 , GP 9 6-14 Xerox® B210 Service Manual...

  • Page 134: Change Tags

    Optional: install as a customer option or a field engineering decision. Situational: install as the situation demands. Manufacturing: cannot be installed in the field. Refurbishing only. Initial Release General Procedures - Information July 2019 Tags Xerox® B210 Service Manual 6-15...
  • Page 135 General Procedures - Information Initial Release July 2019 Tags 6-16 Xerox® B210 Service Manual...
  • Page 136 7 BSD BSD Block Schematic Diagrams ..................BSD 1..........................BSD 2..........................Initial Release July 2019 Xerox® B210 Service Manual...
  • Page 137 Initial Release July 2019 Xerox® B210 Service Manual...
  • Page 138 BSD Block Schematic Diagrams Xerox® WorkCentre® B210 Multifunction Printer This document contains wiring and mechanical power data for the Xerox® WorkCentre® B210 Printers. These block schematic diagrams are supplemental to the diagnostic and troubleshooting infor- mation found in the Xerox® WorkCentre® B210 Service Manual.
  • Page 139 BSD 1 1.1 - Main/Power/Electrical/Drive/Fuser/Networking/LSU/CRUM Figure 1 BSD 1.1 - Main/ADF/Power/Electrical/Drive/Fuser/Networking/LSU/CRUM Initial Release July 2019 Xerox® B210 Service Manual...
  • Page 140 BSD 2 2.1 Printer OPE Figure 1 BSD 2.1 Printer OPE Initial Release July 2019 Xerox® B210 Service Manual...
  • Page 141 Initial Release July 2019 Xerox® B210 Service Manual...
  • Page 142 ©2014 Xerox Corporation. All rights reserved. Xerox® and the sphere of connectivity design are trademarks of Xerox Corporation in the US and/or other countries..

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