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Version 1.0 august 2019 702P07620 Xerox B210 Printer ® User Guide...
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, Xerox Secure Access Unified ID System , Xerox Extensible Interface Platform ® ® Global Print Driver , and Mobile Express Driver are trademarks of Xerox Corporation in the United States and / or other countries. ® ® ® ® ®...
Accessing Xerox® CentreWare® Internet Services........
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Setting Up the Printing Service..............72 Configuring Printing Settings Using Xerox® CentreWare® Internet Services ... . 72 Printing Printing Overview .
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® ® Printing Using Xerox CentreWare Internet Services ......... 93 Print Procedure .
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Status Indicator Alerts on the Control Panel ......... . 153 ® ® Viewing Alerts Using Xerox CentreWare Internet Services ......153 Using the Integrated Troubleshooting Tools.
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North America ................194 ® Xerox B210 Printer User Guide...
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Other Countries ................197 ® Xerox B210 Printer User Guide...
Environmental, Health, and Safety Contact Information ................21 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. Xerox B210 Printer ® User Guide...
These ® include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards. The safety and environment testing and performance of this product have been verified using Xerox ® materials only. Note: Unauthorized alterations, which can include the addition of new functions or connection of external devices, can affect the product certification.
Always adhere to national and local building, fire, and electrical codes regarding length of cord, conductor size, grounding, and protection. • Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal. Xerox B210 Printer ® User Guide...
Emergency Power Off If any of the following conditions occur, power off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: •...
Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Use of non-Xerox supplies is not recommended. The Xerox Warranty or Service Agreement do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. Xerox B210 Printer ®...
Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • Clean with a dry lint-free cloth only. • Do not burn any consumables or routine maintenance items. For information on Xerox supplies ® recycling programs, go to www.xerox.com/gwa. WARNING: Do not use aerosol cleaners.
This warning symbol alerts users to areas where there is the possibility of personal injury. Do not burn the item. Do not touch the part or area of the printer. Do not load envelopes. Do not touch. Xerox B210 Printer ® User Guide...
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Do not expose the unit to temperatures lower or higher than specified. Do not insert the unit in a different orientation. Toner Clean the areas indicated. Load media face down, and in the direction indicated. Load media face up. Push down. Xerox B210 Printer ® User Guide...
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Printer Symbols Symbol Description Push to open. 2-Sided Power Button Stop Button Wi-Fi Protected Setup Button Toner Indicator Status Indicator Local Area Network Universal Serial Bus Xerox B210 Printer ® User Guide...
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Printer Symbols Symbol Description This item can be recycled. For details, see Recycling and Disposal. Xerox B210 Printer ® User Guide...
Environmental, Health, and Safety Contact Information Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact: • United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) • Europe: EHS-Europe@xerox.com For product safety information in the United States and Canada, go to www.xerox.com/environment.
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Environmental, Health, and Safety Contact Information Xerox B210 Printer ® User Guide...
Parts of the Printer ................................. 24 • Power Options .................................. 28 • Information Pages ................................. 29 • Xerox® CentreWare® Internet Services ....................... 31 • Xerox Easy Printer Manager ............................34 • Installing Software ................................. 35 • More Information ................................36...
Before you use your printer, take some time to familiarize yourself with the various features and options. Front View Output Tray Manual Feeder Slot Control Panel Paper Width Guides Front Cover Output Tray Extension Paper Level Indicator Toner Cartridge Paper Tray 1 Drum Cartridge Xerox B210 Printer ® User Guide...
Duplex printing with the rear door open will cause paper jams. CAUTION: The fuser area inside the rear cover of your device becomes very hot when in use. Take care when you access this area. Xerox B210 Printer ® User Guide...
4 seconds until the status LED blinks fast. Supplies Information and Usage Counter: Press and hold this button for about 6 seconds. Power On/Off: Powers the printer on or off. Status LED: Shows the status of your printer. Xerox B210 Printer ® User Guide...
When the printer does not receive data for an extended period of time, the Power Saver mode becomes active and power consumption is automatically lowered. Powering Off the Printer Press and hold the Power On/Off button. CAUTION: Do not unplug the power cord while the printer powers down. Xerox B210 Printer ® User Guide...
The date a supply item was installed appears on the report. On the printer control panel, press and hold the red Cancel button for about 6 seconds. When the Printer Status LED blinks fast, release the button. The Supplies Usage report is printed. Xerox B210 Printer ® User Guide...
Note: If you are prompted to enter the Administrator account user name and password, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Click Reports. To print a report, for the required report, click Print. Click OK.
Accessing Xerox® CentreWare® Internet Services and Changing the Default System Administrator Password. For printers connected using a USB connection, use Xerox Easy Printer manager to configure, manage and use your printer from a computer. For more information, refer to Xerox Easy Printer Manager.
Finding the IP Address of Your Printer To install the print driver for a network-connected printer, it is often necessary to know the IP address of your printer. Also, the IP address is used to access the settings of your printer through Xerox ®...
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Services. The Index tab displays a list of options available, with links that go directly to each option. The Contents tab displays a table of contents for Xerox CentreWare Internet Services. ® ® Help: Use this option to go directly to the Xerox website for additional help and information. • Xerox B210 Printer ® User Guide...
Xerox Easy Printer Manager installs automatically during driver installation. For details about installing printer software, refer to Installing Printer Software. For information about using Xerox Easy Printer Manager, select the ? Help button in the application. Xerox B210 Printer ®...
® ® Note: Login is required to change Printer Settings. • Xerox Easy Wireless Setup: When installing the printer you can use the wireless setup program that was automatically installed with the print driver to configure the wireless settings. Printer Linux •...
Technical support information for your www.xerox.com/office/B210support printer, including online technical support, Online Support Assistant and print driver downloads Information Pages Print reports from the control panel or using Xerox CentreWare ® ® Internet Services. For details, refer to Information Pages.
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More Information Xerox B210 Printer ® User Guide...
For instructions on unpacking and installing your printer, refer to the Installation Guide packaged with your printer. You can also access the Online Support Assistant at www.xerox.com/office/B210support. When you configure the printer for the first time, complete the following tasks: Connect your printer to a network using a wired or wireless connection, or to a computer using a USB cable connection.
Finding the IP Address of Your Printer To install the print driver for a network-connected printer, it is often necessary to know the IP address of your printer. Also, the IP address is used to access the settings of your printer through Xerox ®...
Special Characters: @ / . ‘ & + - # * , _ % ( ) ! To verify the password, enter the password again in the Verify Password field. To save the new password, click Save. The Administrator Account password is updated and access to Xerox CentreWare Internet ®...
When you select an option which requires Administrator Account access, a security login window appears. For User Name, enter Admin. For Password, enter the administrator account password that was set during initial access to Xerox CentreWare Internet Services. Click OK.
To change settings using Xerox Easy Printer Manager, at your computer, open Easy Printer Manager. Select the printer, then click Advanced Setting or Machine Settings and configure the settings required. Xerox Easy Printer Manager installs automatically during driver installation.
If your printer is connected to your computer directly, using a USB AB cable, configure settings using Xerox Easy Printer Manager. Connect the one end of the USB AB cable to the USB B port on the back of the printer. Connect the other end to a standard USB A connection on your computer.
For Machine Name, type a name for the printer. For Location, type the location of the printer. For Xerox Asset Tag Number and Customer Asset Tag Number, type unique identifiers as needed. In the Geographic Location area, for Latitude and Longitude, type coordinates in decimal form.
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Power Saver Mode 2 Timer: Specify how long the printer remains in Low Power Save mode before it goes into Very Low Power Save mode. Note: The sum of the two timers cannot exceed 119 minutes. Click Apply. Click OK. Xerox B210 Printer ® User Guide...
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® Click Tray Settings. For Manual Feed Slot: Select a Mode. To enable the tray confirmation screen, click Enable. For Tray 1, to enable the tray confirmation screen, click Enable. Click Apply. Click OK. Xerox B210 Printer ® User Guide...
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To reconfigure the network settings to wired, connect the printer to a computer using a USB AB cable, then use Xerox Easy Printer Manager to change the network settings. For instructions, refer to USB Direct Connection.
Accessing the Xerox® CentreWare® Internet Services Administrator Account. Configuring TCP/IP Settings Using Xerox CentreWare Internet Services ® ® If your printer has a valid network address, you can configure TCP/IP settings in Xerox CentreWare ® ® Internet Services. For details, refer to Assigning a Network Address.
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Enter a valid IPv6 Domain Name. • For Primary DNSv6 Server Address, enter an IP address. • For Secondary DNSv6 Server Address, enter an IP address. • To enable Dynamic DNSv6 Registration, select Enable. Click Apply. Xerox B210 Printer ® User Guide...
Click Apply. SNMP Simple Network Management Protocol (SNMP) is a set of network protocols designed to allow you to manage and monitor devices on your network. You can use the SNMP configuration pages in Xerox CentreWare Internet Services to: ®...
For Default TRAP Community Name, type a name. For Authentication Failure Generic Traps, to generate a trap for every SNMP request received by the printer which contains an invalid community name, click Enable. Click Apply. Configuring SNMP Trap Destination Address Using Xerox CentreWare ® ®...
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Network Connectivity Configuring SNMPv1/v2c with SNMPv3 Using Xerox CentreWare ® ® Internet Services SNMP version 1 (SNMPv1) is the initial implementation of the SNMP protocol. SNMPv1 operates over protocols such as User Datagram Protocol (UDP). SNMPv2c includes improvements in performance, confidentiality, and manager-to-manager communications over SNMPv1, however it uses the simple-community based security scheme of SNMPv1.
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Configuring WINS Using Xerox...
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Configuring Raw TCP/IP Settings Using Xerox...
If a Machine Digital Certificate is configured, you can edit the following fields. For HTTP Security Mode, select a security option. To allow connections to the Xerox device using HTTPS only, select Require HTTPS. Note: To enable one or more TLS versions, for TLSv 1.0, TLSv 1.1, or TLSv 1.2, select Enable.
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From the Google Cloud Print window in Xerox CentreWare Internet Services, click Apply. ® ® To update the Registration Status displayed in your Web browser, refresh the Xerox CentreWare ® ® Internet Services Web page. 10. To access the Google Cloud Print feature, in your Google account, click Manage Your Printer. The default printer name appears in this format: Model name (MAC address).
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Configuring the Proxy Server Using Xerox...
Before starting, you must get the setup and configuration information, such as name and passphrase, from the router. After you collect the network information, you can set up the printer from the printer control panel or from Xerox CentreWare Internet Services.
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Advanced enterprise networks require certificates loading prior to setup. For details, refer to Security Certificates. Internet Services, click Properties Connectivity Protocols. In Xerox CentreWare ® ® Click Wireless Setup. Click Edit Settings. For Network Name SSID, select an option: Xerox B210 Printer ® User Guide...
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Configuring Wi-Fi Direct Using Xerox...
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Enabling WSD Using Xerox...
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Configuring SNTP Using Xerox...
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Configuring Mopria Using Xerox...
All applications should be closed on your PC before beginning installation. You can install the printer software for a local, networked or wireless printer using the recommended or custom method. Xerox B210 Printer ® User Guide...
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After you have assigned and verified the TCP/IP settings, you are ready to install the software on each computer on the network. Make sure that the printer is connected to your computer and powered on. Xerox B210 Printer ® User Guide...
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After you have assigned and verified the TCP/IP settings, you are ready to install the software on each computer on the network. To install the printer software and connect to a printer on a wireless network using the Xerox Easy Wireless Setup program, refer to Using the Xerox Easy Wireless Setup Program.
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Troubleshooting chapter of this guide. Using the Xerox Easy Wireless Setup Program When installing the printer, you can use the Xerox Easy Wireless Setup program that was automatically installed with the printer driver to configure the wireless settings. Note: Make sure the Xerox Easy Wireless Setup Program is installed on your computer, for...
Make sure that the printer is connected to your computer and powered on. From the Xerox web site, download the required driver .dmg package to your computer. To extract the files and the MAC_Installer folder, double-click the driver .dmg package.
Select Close. Installing Linux Drivers To print from a Linux workstation, install either a Xerox print driver for Linux or a CUPS (Common UNIX Printing System) print driver. Xerox recommends that you install the Unified Linux Driver for your printer.
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Installing Printer Software Uninstalling the Linux Drivers Open a terminal window, then navigate to the uld directory. To uninstall the printer, type: sudo ./uninstall-printer.sh, then press Enter. Xerox B210 Printer ® User Guide...
Managing Banner Page Printing You can set the printer to print a banner page with each print job. The banner page contains information identifying the user and job name. You can set this option in the print driver, in Xerox ®...
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Reports. Note: If you are prompted to enter the Administrator account user name and password, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. To print a report, next to the report name, click Print. Xerox B210 Printer ®...
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Setting Up the Printing Service Xerox B210 Printer ® User Guide...
Printing This chapter includes: • Printing Overview ................................76 • Printing Using Windows ............................... 77 • Xerox Easy Printer Manager ............................86 • Printing Using Macintosh ............................87 • Printing Using Linux ............................... 90 • Printing Using Xerox CentreWare Internet Services ..................93 ®...
To access the many print drivers which can be used with your printer, refer to the Software and Documentation CD delivered with your printer, or download the latest versions from www.xerox.com/office/B210drivers. Xerox B210 Printer ®...
• Favorites Tab • Basic Tab • Paper Tab • Graphics Tab • Advanced Tab • Xerox Tab Select OK to confirm your selections. Select Print or OK to print your document. Xerox B210 Printer ® User Guide...
Additional options are available on some tabs which provide information about your device. Paper Tab The Paper tab, in the right panel, is visible on each main tab except for the Favorites and Xerox tabs. It displays a graphical summary of your selections.
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The Preview tab, in the right panel, is visible only on the Favorites tab. It displays a graphical summary of your selections. Details Tab The Details tab, in the right panel, is visible only on the Favorites tab. It displays a summary of the selected Favorite and notes incompatible options. Xerox B210 Printer ® User Guide...
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Page images are reordered to enable you to fold the paper after printing to make a booklet. Page Border: Use this option to select from a variety of borders for your output. Xerox B210 Printer ® User Guide...
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• • Short Edge: This is the type often used with calendars. The second side images are rotated 180 degrees. Smart Duplexing If the Smart Duplexing mode has been enabled in Xerox CentreWare Internet Services, 2-Sided ® ® printing is selected or deselected automatically. Use Smart Duplexing to reduce the amount of energy and paper used in the printing process.
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Edge Enhancement: Use this option to improve image definition. • Advanced: Use this option to adjust the brightness and contrast levels. Select OK to save your selections. Toner Saver Select On to save toner. • Xerox B210 Printer ® User Guide...
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Select Edit from the Watermark drop-down list. The Edit Watermarks window appears. Select the watermark you want to delete from the Current Watermarks list and click Delete. Click Yes to confirm the deletion. Click OK. Xerox B210 Printer ® User Guide...
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Select Edit from the Overlay drop-down list. The Edit Overlay window appears. Select the Overlay you want to delete from the Overlay List box. Click Delete. When a confirming message window appears, click Yes. Click OK. Xerox B210 Printer ® User Guide...
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To add a binding margin, select the Manual Margin check box and select Details to select the margin position and width. Xerox Tab This tab provides version and copyright information as well as links to drivers and downloads, supplies ordering, and the Xerox Web site. Xerox B210 Printer ®...
Xerox Easy Printer Manager installs automatically during driver installation. For details about installing printer software, refer to Installing Printer Software. For information about using Xerox Easy Printer Manager, select the ? Help button in the application. Xerox B210 Printer ®...
Copies: This allows you to choose the number of copies to be printed. You can select 1 to 999 • copies. • Pages: Select the pages or range of pages to print. Show Quick Preview: Select this option to display a graphical summary of your selections. • Xerox B210 Printer ® User Guide...
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Page images are reordered to enable you to fold the paper after printing to make a booklet. • Reverse page orientation: Your printer prints all pages from the last page to the first page. Flip horizontally: Use this option to rotate all pages 180 degrees. • Xerox B210 Printer ® User Guide...
Using Google Cloud Print Google Cloud Print is a service that allows you to print to a printer using your smart phone, tablet, or any other web-connected devices. For more information, refer to Google Cloud Print. Xerox B210 Printer ® User Guide...
Printing Using Linux Printing Using Linux To print from a Linux workstation, install either a Xerox print driver for Linux or a CUPS (Common UNIX Printing System) print driver. Xerox recommends that you install the Unified Linux Driver for your printer.
URL, print a test page and view status information. • Policies: This tab provides access to the printing policies for the device. You can set sharing options, Error and Operation policies. Use the Banner options to configure the printer banner sheet. Xerox B210 Printer ® User Guide...
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Jobs: This option shows the list of Print jobs. Select Cancel job to cancel the selected job and select the Show completed jobs check box to see previous jobs on the job list. Click OK to apply the changes and close the Printer Properties window. Xerox B210 Printer ® User Guide...
CentreWare Internet ® ® Services You can print .pdf, .ps, .pcl, and .xps files directly from Xerox CentreWare Internet Services without ® ® having to open another application or the print driver. The files can be stored on a local computer hard drive, mass storage device, or network drive.
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Printing Using Xerox CentreWare Internet Services ® ® • 2 Sided, Flip on Long Edge: This option prints the job on both sides of the paper to allow binding on the long edge of the paper. The following illustrations show the result for documents with portrait and landscape orientations.
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Printing Using Xerox CentreWare Internet Services ® ® Xerox B210 Printer ® User Guide...
This chapter includes: • Supported Paper................................97 • Loading Paper ................................101 • Setting Paper Size and Type ............................ 105 • Media Output Locations ............................107 Xerox B210 Printer ® User Guide...
Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this section. For best results, use Xerox paper and media recommended for your printer.
Padded envelopes • Plastic media CAUTION: The Xerox Warranty or Service Agreement does not cover damage caused by using unsupported paper or specialty media. Coverage could vary outside these areas. Please contact your local representative for details. Paper Storage Guidelines Storing your paper and other media properly contributes to optimum print quality.
4.33 x 8.66 inches (110 x 220 mm) C5 Envelopes 6.38 x 9.02 inches (162.0 x 229 mm) C6 Envelopes 4.49 x 6.38 inches (114 x 162 mm) No.10 Envelopes 4.12 x 9.5 inches (105 x 241 mm) Xerox B210 Printer ® User Guide...
For more media specifications, refer to Supported Paper. Pull out tray 1 and load paper into the tray, print side down. Do not fill above the Maximum Fill line indicated by the symbol Xerox B210 Printer ® User Guide...
Acceptable print media is plain paper from 3.0 x 5.0 inches to 8.5 x 14 inches Legal (76 mm x 127 mm to 216 mm x 356 mm) and weighing between 16 lb and 58 lb (60 g/m² and 220 g/m²). For more media specifications, refer to Supported Paper. Xerox B210 Printer ® User Guide...
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Paper option in the print driver to specify the correct paper size and type. For the source, you must select Manual Feed Slot. Not confirming the paper details may result in printing delays. Xerox B210 Printer ® User Guide...
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Paper option in the print driver to specify the correct paper size and type. For the source, you must select Manual Feed Slot. Not confirming the paper details may result in printing delays. After printing, close the manual feed slot. Xerox B210 Printer ® User Guide...
If your device is directly connected to your computer using a USB direct connection, the paper settings can be set using Xerox Easy Print Manager. If your device is Ethernet or Wireless connected, the Xerox Easy Printer Manager connects to Xerox CentreWare Internet Services for configuring device settings.
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Select the printer. Click Advanced Setting or Machine Settings. If using Windows, click Device Settings. Note: If your device is Ethernet or Wireless connected, device settings are configured using Xerox ® CentreWare Internet Services. Refer to Changing Tray Settings Using Xerox CentreWare ®...
Note: The rear cover output can only be used for simplex jobs. Duplex printing with the rear door open will cause paper jams. Xerox B210 Printer ® User Guide...
Duplex printing with the rear cover open causes paper jams. CAUTION: The fuser area inside the rear cover of your device becomes very hot when in use. Take care when you access this area. Xerox B210 Printer ® User Guide...
Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate. • Ensure any parts removed during cleaning are replaced before you plug in the printer. Xerox B210 Printer ® User Guide...
Cleaning inside the printer clears and reduces these problems. Power off the printer and unplug the power cord. Wait for the printer to cool down. Open the front cover of the printer. Xerox B210 Printer ® User Guide...
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Re-install the drum cartridge and then the toner cartridge. Tabs on the sides of the cartridge and corresponding grooves within the printer will guide the cartridge into the correct position until each locks into place. Close the front cover. Xerox B210 Printer ® User Guide...
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Cleaning the Printer Plug in the power cord and power on the printer. When the green system status light is solid, the printer is ready.. Xerox B210 Printer ® User Guide...
Use of toner other than genuine Xerox Toner can affect print quality and printer ® reliability. Xerox Toner is the only toner designed and manufactured under strict quality controls ® by Xerox for specific use with this printer. Xerox B210 Printer ® User Guide...
At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return. Click Support. Click the link to go to the Xerox website to order supplies online, or use the Supplies contact details shown to place a telephone order. Supply Status Information If you enabled the Low Toner Indicator during the setup of your printer, an orange LED symbol at the top of the control panel indicates the status of the toner level in the toner cartridge.
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Supplies You can check the status and percentage of life remaining for your printer supplies by printing a Supplies Usage report at the control panel, using Xerox CentreWare Internet Services, or using Xerox ® ® Easy Printer Manager. When printer supplies near their replacement time, warning alerts appear on the control panel.
• White streaks on prints or light printing occurs. • The low toner status indicator appears if the Low Toner Alert feature was enabled in Xerox ® CentreWare Internet Services. An error message will also appear on the user interface.
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Replace the toner cartridge using the following instructions. Open the front cover. Pull out the toner cartridge. Remove the new toner cartridge from the packaging. Remove the protective materials from the cartridge as directed in the packaging labels. Xerox B210 Printer ® User Guide...
Never manually rotate the drum in the drum cartridge, especially in the reverse direction; this can cause internal damage. • To prevent damage to the drum cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. Xerox B210 Printer ® User Guide...
Close the front cover. Make sure that the door is securely closed. When the green system status light is solid, the printer is ready. Recycling Supplies For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Xerox B210 Printer ®...
Refresh option. Software Updates Xerox is continually seeking to improve its products. A software revision may become available to improve the functionality of your printer. The Software Upgrade feature allows the customer to upgrade the printer software without needing a Customer Service Representative to be present.
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Select Upgrade Management. Note: If prompted to enter a user name and password, for information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Select the Upgrades enable check box. Select the Firmware Upgrade.
CAUTION: Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox Warranty or Service Agreement. The Xerox Warranty or Service Agreement do not cover damage to the printer caused by improper moving. After moving the printer: Reinstall any parts that you removed.
If the problem persists, call for service. When you call for service, provide the service representative with the device serial number, IP address, and a description of the error. For information about locating the printer serial number, refer to Locating the Serial Number. Xerox B210 Printer ® User Guide...
The printer is connected to a wireless network The printer is not connected to a wireless network. Power Blue The printer is in power save mode. The printer is in ready mode or the printer’s power is off. Xerox B210 Printer ® User Guide...
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Troubleshooting Overview Status LED Color Status Description Duplex Green Duplex printing is on. Printing Duplex printing is off. Xerox B210 Printer ® User Guide...
Restarting the Printer To restart the printer, refer to Power Options. Note: If restarting the printer does not resolve the problem, refer to Printer Fails to Power On Printer Resets or Powers Off Frequently. Xerox B210 Printer ® User Guide...
Access the application from which you are printing, then go to the page setup or printer settings. Set the paper source to match the tray selected in the print driver, or set the paper source to Auto Select. Xerox B210 Printer ® User Guide...
The power cord is not plugged into the Power off the printer, confirm that the power cord is plugged in outlet correctly. correctly to the printer and the outlet, then power on the printer. Xerox B210 Printer ® User Guide...
Probable Causes Solutions There is an obstruction or debris inside Power off the printer. the printer. Remove the obstruction or debris. Note: If you cannot remove the obstruction or debris, contact a service representative Xerox B210 Printer ® User Guide...
Leave the rear cover open. Prints will be delivered face up. Note: The rear cover output can only be used for simplex jobs one sheet at a time. Do not leave rear cover open for duplex jobs. Xerox B210 Printer ® User Guide...
Paper Jams Paper Jams Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper ® types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.
Do not attempt to clear any paper jams using tools or instruments. Using tools or instruments can damage the printer permanently. The following illustration shows where paper jams can occur: Paper Tray 1 Inside the Printer Manual Feed Slot Duplex and Rear Exit Areas Xerox B210 Printer ® User Guide...
Remove any jammed paper by gently pulling it straight out. Release the green latch positioned on the left side, above where the paper tray sits. When the baffle drops down, remove any paper from that area of the paper path. Xerox B210 Printer ® User Guide...
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Clearing Paper Jams at the Manual Feed Slot To resolve the error, clear all paper from the manual feed slot. If the paper is not feeding properly, pull the paper out of the printer. Close the manual feed slot cover. Xerox B210 Printer ® User Guide...
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Some areas of the printer are hot. Take care when removing paper from the printer. Open the front cover. Pull the toner cartridge out. Remove the jammed paper by gently pulling it straight out. Xerox B210 Printer ® User Guide...
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To resolve the error, clear all paper from the duplex and rear exit areas. Open the rear cover of the printer. Press down and pull out the green latches and attached baffle on either side of opening. Xerox B210 Printer ® User Guide...
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Remove any paper you see, working slowly so that you don’t tear any pieces or damage printer parts. After removing the paper you see, pull the baffle up until the latches click into place. Close the rear cover. Printing will resume automatically. Xerox B210 Printer ® User Guide...
Remove the paper from the tray, then replace it with new, dry paper. Too much static electricity is present. Load new paper into the printer. Using unsupported paper. Use only Xerox-approved paper. For details, refer to Supported Paper. Xerox B210 Printer ®...
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The paper is moist from humidity. Remove the moist paper, then replace it with new, dry paper. Using paper of the wrong size, thickness Use only Xerox-approved paper. For details, refer to Supported or type. Paper.
Reduce the complexity of the page or slow. try adjusting the print quality settings. After 100 consecutive prints the device print speed will slow down until the current job completes. The next job will return to rated speed. Xerox B210 Printer ® User Guide...
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The resolution of the photo is very low. Reduce the photo size. If you increase photos is not good. the photo size in the software Images are not clear. application, the resolution will be reduced. Xerox B210 Printer ® User Guide...
The print job may not be PostScript. Make sure that the print job is a prints. PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the printer. Xerox B210 Printer ® User Guide...
If the message appears in standby mode or after printing has been completed, check the connection and/or whether an error has occurred. Note: Refer to the Microsoft Windows User Guide supplied with your computer for further information on Windows error messages. Xerox B210 Printer ® User Guide...
Print jobs. If this situation occurs, try to release the port by selecting Release port in Port configuration window. Note: Refer to the Linux User Guide supplied with your computer for further information on Linux error messages. Xerox B210 Printer ® User Guide...
English alphabet and numbers are displayed normally on the cover page. Note: Refer to the Macintosh User Guide supplied with your computer for further information on Macintosh error messages. Xerox B210 Printer ® User Guide...
Adjust the print resolution and switch off Toner Save mode. See the help screen of the print driver. • A combination of faded or smeared defects may indicate that the toner cartridge needs replacing. For details, refer to Replacing the Toner Cartridge. Xerox B210 Printer ® User Guide...
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• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount of background shading. • Remove the old toner cartridge and install a new one, refer to Replacing the Toner Cartridge. Xerox B210 Printer ® User Guide...
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• Ensure that the paper is loaded properly. • Check the paper type and quality. For details, refer to Supported Paper. • Ensure that the guides are not too tight or too loose against the paper stack, refer to Loading Paper. Xerox B210 Printer ® User Guide...
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• Check the paper type and quality. For details, refer to Supported Paper. • Remove the toner cartridge and install a new one, refer to Replacing the Toner Cartridge. • The printer may require repair. Contact a service representative. Xerox B210 Printer ® User Guide...
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• The high altitude may affect the print quality, such as loose toner or light a few sheets or loose imaging. For optimum performance, use the printer at elevations below 3100 M toner, light print, or (10,170 ft.). contamination occurs. Xerox B210 Printer ® User Guide...
Warning alerts inform you about printer conditions, such as low supplies or low paper supply that require your attention. For more information, refer to Status Indicators. Information about current errors and printer status can also be viewed using Xerox CentreWare ® ®...
For example, you can find solutions for print-quality problems, paper jams, and software installation issues. To access the Online Support Assistant, go to www.xerox.com/office/B210support. Locating the Serial Number The printer’s serial number is located on the data plate on the rear cover, and is printed on the Configuration report.
Technical support information for your www.xerox.com/office/B210support printer, including online technical support, Online Support Assistant and print driver downloads Information Pages Print reports from the control panel or using Xerox CentreWare ® ® Internet Services. For details, refer to Information Pages.
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Getting Help Xerox B210 Printer ® User Guide...
Concealing or Showing Job Names ........................166 • 802.1x ....................................167 • System Timeout ................................168 • USB Port Security ................................. 169 • Restricting Access to the Web User Interface ....................170 • Software Verification Test ............................171 Xerox B210 Printer ® User Guide...
Finding the IP Address of Your Printer To install the print driver for a network-connected printer, it is often necessary to know the IP address of your printer. Also, the IP address is used to access the settings of your printer through Xerox ®...
When you select an option which requires Administrator Account access, a security login window appears. For User Name, enter Admin. For Password, enter the administrator account password that was set during initial access to Xerox CentreWare Internet Services. Click OK.
To prevent unauthorized changes to printer settings, ensure the Administrator Account password is changed regularly. Be sure to store the password in a secure location. Note: If you are accessing Xerox CentreWare Internet Services for the first time after printer ®...
® Click Print Permissions. Note: If prompted to enter a user name and password, for information about logging in as an administrator, refer to Accessing the Xerox CentreWare Internet Services Administrator Account. ® ® For 2-Sided Printing Policy, for Always Require 2-Sided Printing, select On or Off.
Ensure that the date and time configured on the printer is correct. The time that is set on the printer is used to set the start time for the Xerox Device Certificate. A Xerox Device Certificate is installed when you enable HTTP. After you enable HTTP, check the device certificate.
® Click IP Filtering. Note: If prompted to enter a user name and password, for information about logging in as an administrator, refer to Accessing the Xerox CentreWare Internet Services Administrator Account. ® ® To enable IP filtering, select IPv4 Filtering Enabled, IPv6 Filtering Enabled, or both.
® Click IPSec. Note: If prompted to enter a user name and password, for information about logging in as an administrator, refer to Accessing the Xerox CentreWare Internet Services Administrator Account. ® ® To enable the protocol, for Protocol, select Enabled.
® Click Machine Digital Certificate. Note: If prompted to enter a user name and password, for information about logging in as an administrator, refer to Accessing the Xerox CentreWare Internet Services Administrator Account. ® ® Click Create New Certificate, then select an option: •...
Concealing or Showing Job Names Concealing or Showing Job Names You can conceal job names from displaying in the Active Jobs and Completed Jobs lists in Xerox ® CentreWare Internet Services. ® In Xerox CentreWare Internet Services, click Properties Security.
® ® Click 802.1x. Note: If prompted to enter a user name and password, for information about logging in as an administrator, refer to Accessing the Xerox CentreWare Internet Services Administrator Account. ® ® For 802.1x, select Enabled. For Authentication Method, select an option: •...
® Click System Timeout. Note: If prompted to enter a user name and password, for information about logging in as an administrator, refer to Accessing the Xerox CentreWare Internet Services Administrator Account. ® ® For Web System Timer, type the amount of time the system waits before it resets settings to the default options and logs out inactive users from the Web User Interface.
® Click USB Port Security. Note: If prompted to enter a user name and password, for information about logging in as an administrator, refer to Accessing the Xerox CentreWare Internet Services Administrator Account. ® ® To enable a port, for the port, select the check box.
® Click Security Settings. Note: If prompted to enter a user name and password, for information about logging in as an administrator, refer to Accessing the Xerox CentreWare Internet Services Administrator Account. ® ® To restrict access to the Web User Interface, for Lock WebUI, select the check box. To allow access to the Web interface, clear the check box.
You can test the printer software to confirm that it is operating correctly. The test checks software files to confirm that they are not corrupt. If the printer software appears to function improperly, a Xerox representative can ask you to perform this test.
Up to 15 images per minute on Letter (215 x 279 mm) and A4 (210 x 297 mm) First Print Out Time As fast as 8.5 seconds from Ready status Warm Up Time Less than 32 seconds from Sleep mode Xerox B210 Printer ® User Guide...
• Envelope Monarch, Com-10, DL, C5, C6, Postcard 4 x 6 Custom Sizes: • Minimum Size: 3 x 5 inch (76 x 127 mm) • Maximum Size: 8.5 x 14 inch (216 x 356 mm) Xerox B210 Printer ® User Guide...
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A4, Letter, Oficio, Folio, Legal Media Types Plain Paper, Light weight, Heavy weight, Recycled Media Output Feature Specification Output Tray Capacity 150 sheets of 20 lb (80 g/m²) face down Rear Cover Capacity 1 sheet face up Xerox B210 Printer ® User Guide...
• Starter Toner Cartridge: 1500 standard prints for 220V devices and 1000 standard prints for 110V devices Standard Printer Memory 128 - 256 MB Compatibility Windows PC / MAC / Linux PDL / PCL PCL5e, PCL6, Postscript 3 Xerox B210 Printer ® User Guide...
• Power Save mode: 1.1 Watts • Stand By mode: Less than 50 Watts • Sleep mode: 0.9 Wh • Ready mode: 55 Wh • Average Operation - Continuous Printing: less than 500 Wh Xerox B210 Printer ® User Guide...
Optimal humidity range: 30 - 80% Note: Under extreme environmental conditions, such as 10 C and 90% relative humidity, issues can occur due to condensation. Elevation For optimum performance, use the printer at elevations below 3100 M (10,170 ft.). Xerox B210 Printer ® User Guide...
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Environmental Specifications Xerox B210 Printer ® User Guide...
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Regulatory Information This appendix contains: • Basic Regulations ................................. 184 • Safety Certification ..............................190 • Material Safety Data ..............................191 Xerox B210 Printer ® User Guide...
• Consult the dealer or an experienced radio/television technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
Basic Regulations European Union The CE mark applied to this printer symbolizes a declaration of conformity by Xerox with the following applicable Directives of the European Union as of April 16, 2014: Radio Equipment Directive 2014/53/EU. Hereby, Xerox declares that the radio equipment model B210 is in compliance with Directive 2014/53/EU.
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Basic Regulations Environmental Benefits of Duplex Printing Most Xerox devices have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
Eco Certified to Office Machines CCD-035 This product is certified to EcoLogo standard for office machines, meeting all requirements for reduced environmental impact. As part of achieving certification, Xerox Corporation has proven this product meets the EcoLogo criteria for energy efficiency. Certified copier, printer, multifunctional device, and fax products must also meet criteria such as reduced chemical emissions and demonstrate compatibility with recycled supplies.
This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment.
Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Material Safety Data Material Safety Data For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. Xerox B210 Printer ® User Guide...
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Recycling and Disposal This appendix contains: • All Countries ................................... 193 • North America ................................194 • European Union ................................195 • Other Countries ................................197 Xerox B210 Printer ® User Guide...
All Countries All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (call 1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for local recycling and disposal information, contact your local authorities.
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In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. Collection and Disposal of Equipment and Batteries...
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This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive. Battery Removal Batteries should only be replaced by a MANUFACTURER-approved service facility. Xerox B210 Printer ® User Guide...
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Other Countries Other Countries Please contact your local waste management authority to request disposal guidance. Xerox B210 Printer ® User Guide...
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Other Countries Xerox B210 Printer ® User Guide...