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FAQ
Can I connect an external FM antenna to my
AV receiver?
It's not possible to connect an external FM antenna to the STR-DHx90 series.
When experiencing poor reception sensitivity, try the following options:
Relocate the receiver to the vicinity of a window.
Experiment by extending the antenna wire in a direction that offers better reception.
My STR-DHx90 AV receiver has no sound or
low sound level
Each of the following steps represents a possible solution to this issue, so check the device status
after completing each step:
1. Make sure that your unit and every connected device is powered on.
2. Check that all cables are connected firmly to the input/output terminals of the receiver, speaker,
and any other devices.
3. Check whether the MASTER VOLUME dial on the front of the receiver is at VOL MIN.
4. Check whether audio is correctly playing and confirm that the volume level on your playback
device is set sufficiently high
5. Select the input you want to hear by pressing the input button on your remote control or
turning the INPUT SELECTOR dial on the front of the receiver.
6. Confirm that there are no headphones connected to the receiver.
7. Press the SPEAKERS button on the front of the receiver and select any setting other than OFF
SPEAKERS.
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Related Manuals for Sony STR-DH Series
Summary of Contents for Sony STR-DH Series
- Page 1 Can I connect an external FM antenna to my AV receiver? It's not possible to connect an external FM antenna to the STR-DHx90 series. When experiencing poor reception sensitivity, try the following options: Relocate the receiver to the vicinity of a window. ...
- Page 2 (Surround Back Channel) is available. If a 7.1 surround sound system is connected to your Sony AV Receiver, and it is playing 5.1 audio content, your Sony AV Receiver will copy the audio to the rear speakers of the 7.1 system...
- Page 3 Various reasons can cause noise interference to the sound of Bluetooth headphones or speakers. Please check the following solutions for each cause: Alternatively, you can visit our Sony Headphones Troubleshooting Guide for other options. Reasons Workarounds...
- Page 4 When using the Bluetooth device in the pocket of the chest or pants, or a bag while listening to the audio. This is because the human body blocks the Bluetooth antenna of the Bluetooth device and creates an obstacle for Bluetooth transmission. Move the Bluetooth device to a position where there is no obstacle, such as a human body, to...
- Page 5 When using the device away from the player, such as in a different room. Bluetooth communication gradually becomes weaker the further away Bluetooth headphones/speakers are Keep the Bluetooth placed from a Bluetooth player.When using Bluetooth headphones/speakers as close to headphones/speakers and a Bluetooth player in the Bluetooth player as possible.
- Page 6 Change the settings Bluetooth When playing music with a large file size or High- audio streaming playback quality Resolution audio format. of your Bluetooth headphones or The file size becomes large when music files are speaker to Priority on stable compatible with the High-Resolution audio format.
- Page 7 Why is it important to use the correct (supplied) USB-cable with my product? Most Sony products that are supplied with a USB cable are catered to function with your specific product. Using a different cable might be the reason why your product isn’t functioning optimally. For example, your audio system or smartphone might freeze, charge less efficiently, or have issues when transferring data.
- Page 8 Finding out can be a challenge, as there are inconsistencies between USB cables across manufacturers. If you are using a Sony product without a supplied USB cable, please ask your local retailer specifically for a data-transfer capable USB-cable. You can also check yourself, as it should be listed on the packaging.
- Page 9 NOTES: Replace low impedance (outside of specifications) speakers with the correct impedance to prevent this from occurring. If you continue to use the low impedance (outside of specifications) speakers and you ran the Auto Calibration, check your SPEAKER SETUP and individual speaker LEVEL to reduce any speaker LEVEL with a positive gain to 0.0dB or less.