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Canon MultiPASS MP360 User Manual
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Canon MultiPASS MP360 User Manual

Canon MultiPASS MP360 User Manual

Canon multipass mp360: users guide
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Summary of Contents for Canon MultiPASS MP360

  • Page 2 © 2003 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon MP370/360 Series. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described.

  • Page 3: How To Use The Documentation Provided

    How To Use The Documentation Provided Set-Up Sheet (Printed documentation) User’s Guide (This guide) Software Guide (Electronic documentation) Photo Application Guide (Electronic documentation) Be sure to read this sheet first. This sheet includes instructions for setting up your machine and getting it ready for use.

  • Page 4: Table Of Contents

    Document Handling Document Requirements ...13 Loading Documents...14 Paper Handling Recommended Paper And Requirements ...15 Canon Specialty Media ...15 Selecting The Correct Paper...16 Canon Specialty Media ...16 General Paper Guidelines ...20 Setting The Paper Thickness Lever ...21 Setting The Paper Size And Type ...22 Loading Paper ...22...
  • Page 5 Checking The Ink level ...81 Maintaining The Print Head ...82 Flowchart Of Print Head Maintenance ...82 Printing The Nozzle Check Pattern ...83 Confirming The Nozzle Check Pattern...84 Cleaning The Print Head...85 Aligning The Print Head ...86 Using The Calibration Function...87 Setting The Power Save Timer...88 Cleaning Your Machine...89 Cleaning The Platen Glass And Document...

  • Page 6: Reading The Document

    Reading The Document Symbols Used In This Guide Please read the list below of symbols used in this guide. The following symbols are used to indicate important instructions. Be sure to obey these instructions. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly.
  • Page 7 Keys Used In This Guide Please read the descriptions below of notations of keys and messages used in this guide. [key name] Text enclosed in these brackets indicates a key on the operation panel of the machine or an item on the computer to be manipulated. Example: [Color] <message>...

  • Page 8: Features Of Your Machine

    Chapter Introduction Features Of Your Machine Thank you for purchasing the Canon MP370/360. Your machine incorporates the following functions in one simple-to-operate device: Photo printer ..(MP370 only) Copier ....Makes color or black & white copies. Also, applies advanced copy Printer.

  • Page 9: Main Components And Their Functions

    Used to load a document to be processed. Used to connect a PictBridge- or Canon Bubble Jet Direct- corresponding digital camera or digital video camcorder to the machine when printing images directly from the camera. For details, see page 60.
  • Page 10 Rear view and interior Power connector USB connector (for computer) Access lamp* Card slot* Memory card eject button* Print head holder Inner cover Scan unit Paper thickness lever * MP370 only Introduction Used to connect the power cord of the machine. Used to connect a computer to the machine when printing from or scanning to the computer.

  • Page 11: Operation Panel

    Operation Panel This section describes the keys on the operation panel, and their functions and locations. MP370 [ON/OFF] key [Photo Index Sheet] key* [Menu] key (–)] and [ (+)] keys [Set] key [Color] key [Black] key [Stop/Reset] key [Additional Functions] key [PHOTO PRINT] key* * MP370 only...
  • Page 12 [SCAN] key [COPY] key [Alarm] lamp LCD (Liquid Crystal Display) IMPORTANT • When unplugging the power cord, be sure to press [ON/OFF] first. When you press [ON/OFF], the print head is protected by the cap to prevent the ink from drying. Turn the machine OFF with [ON/ OFF].

  • Page 13: Menu Flow

    Menu Flow Refer to this menu flow when setting features of this machine. NOTE • For details on Special Copy features, see Chapter 4. • For details on the Photo Print mode and Photo Index Sheet features, see Chapter 5. •...
  • Page 14 SELECT RANGE IMAGE NUMBER FIRST IMAGE: LAST IMAGE: DATE DATE: From DATE: To SELECT PAPER SIZE SELECT PAPER TYPE BORDERLESS PRINT PRINT DATE VIVID PHOTO DPOF SELECT PAPER SIZE SELECT PAPER TYPE BORDERLESS PRINT VIVID PHOTO MP370 Photo Index Sheet Scan PRINT/SCAN SCAN...

  • Page 15: Document Handling

    Chapter Document Handling Document Requirements The documents you load on the platen glass for copying or scanning must meet these requirements: Document • All types of paper documents type • Photographs • Books Max. 8 1/2 in. × 11 3/4 in. Size (W ×...

  • Page 16: Loading Documents

    Loading Documents To copy or scan a document, set it on the platen glass. NOTE • Make sure any glue, ink, or correction fluid on the document is completely dry before loading. • Make sure no staples or clips are attached to the document before loading. Lift the document cover.

  • Page 17: Paper Handling

    Paper Type Plain paper Envelopes Canon Specialty Media Canon recommends that you use genuine Canon paper to insure optimal print quality. Paper Type High Resolution Paper Glossy Photo Paper Matte Photo Paper...

  • Page 18: Selecting The Correct Paper

    241 mm × 105 mm) European DL (8 5/8 in. × 4 3/8 in./ 220 mm × 110 mm) Canon Specialty Media Canon recommends that you use genuine Canon paper to insure optimal print quality. Paper Type Size High Letter (8 1/2 in.
  • Page 19 Paper Type Size Glossy Letter (8 1/2 in. × 11 in./ Photo Paper 215.9 mm × 279.4 mm) (8 1/4 in. × 11 3/4 in./ 210 mm × 297 mm) 4" × 6" (4 in. × 6 in./ 101.6 mm × 152.4 mm) Matte Photo Letter (8 1/2 in.
  • Page 20 Paper Type Size Photo Paper Letter (8 1/2 in. × 11 in./ 215.9 mm × 279.4 mm) (8 1/4 in. × 11 3/4 in./ 210 mm × 297 mm) 4" × 6"* (4 in. × 6 in./ 101.6 mm × 152.4 mm) For borderless printing Photo Paper Pro guidelines •...
  • Page 21 Paper Type Size Transparen- Letter (8 1/2 in. × 11 in./ cies 215.9 mm × 279.4 mm) (8 1/4 in. × 11 3/4 in./ 210 mm × 297 mm) T-Shirt Transfers Chapter 3 Purpose Guidelines And Restrictions Printing from • This film is ideal for printing presentation your computer/ material for use with overhead projectors.

  • Page 22: General Paper Guidelines

    • If the paper is curled, uncurl it before printing. • Place the paper back into its packet when not using it, and store out of direct sunlight in a place where the temperature and humidity are low. Paper Handling ) *Other than Canon genuine paper. Chapter 3...

  • Page 23: Setting The Paper Thickness Lever

    Setting The Paper Thickness Lever The paper thickness lever adjusts the gap between the print head and the paper to accommodate the thickness of various paper types. Before printing, be sure to set the paper thickness lever. Follow this procedure: Lift the scan unit until it locks into place •...

  • Page 24: Setting The Paper Size And Type

    Setting The Paper Size And Type For copying or photo printing (MP370), on the operation panel, you need to set the size and type of paper loaded in the multi-purpose tray. NOTE • For copying, specify the paper size as described in Chapter 4. •...

  • Page 25: Loading Envelopes

    Loading Envelopes Follow this procedure: Set the paper thickness lever to the right. NOTE • For details on setting the paper thickness lever, see page 21. Open the multi-purpose tray, then pull out the tray extension. Prepare the envelopes for loading. IMPORTANT •...
  • Page 26 Place the stack of envelopes (print side up) in the multi-purpose tray , and pinch the paper guide and adjust it to the left side of the stack • Load the envelopes in the multi-purpose tray with the short side down. IMPORTANT •...

  • Page 27: Copying

    Chapter Copying Documents You Can Copy For information on the types of documents you can copy, their requirements, and details on loading them, see Chapter 2. Setting The Paper Size And Type For copying, on the operation panel, you need to set the size and type of paper loaded in the multi-purpose tray.

  • Page 28: Making Copies

    – <OTHER>: NOTE • In order to obtain optimal quality print results, when copying photographs, use Canon-recommended Photo Paper Pro or Photo Paper Plus. Press [Set]. Making Copies When making color or black & white copies, you can adjust the print resolution and density. You can also change reduction or enlargement settings.

  • Page 29: Adjusting Image Quality (Resolution)

    Press [Color] for color copying, or [Black] for black & white copying. • The machine starts copying. NOTE • To cancel copying, press [Stop/Reset]. Adjusting Image Quality (Resolution) You can adjust the image quality according to the document to be copied. Follow this procedure: Press [Menu] four times until <4.IMAGE QUALITY>...

  • Page 30: Adjusting Exposure (Density)

    Adjusting Exposure (Density) Exposure (density) is the degree of difference between light and dark. Increasing the exposure setting further blackens dark areas and whitens bright areas. Whereas decreasing the exposure setting reduces the difference between bright and dark areas. You can adjust the exposure between nine gradations.

  • Page 31: Using Custom Copy Ratios

    Use [ ] or [ ] to select the copy ratio. – <25% MIN.>: – <95% A4→LTR>: – <100%>: × – <170% 5" 7"→LTR>: × – <212% 4" 6"→LTR>: – <400% MAX.>: Press [Set]. Using Custom Copy Ratios In addition to making reduction and enlargement decisions using preset copy ratios, you can make reduction and enlargement decisions in custom 1% increments.

  • Page 32: Copying An Image To Fit The Page

    Copying An Image To Fit The Page If the document to be copied is larger or smaller than the specified paper size, you can automatically reduce or enlarge the image to fit the size of the paper you are printing on. NOTE •...

  • Page 33: Copying Two Pages To Fit Onto A Single Page

    Copying Two Pages To Fit Onto A Single Page This feature enables you to copy two documents onto a single sheet of paper, by reducing and rotating each image 90 degrees. NOTE • If <MEMORY FULL> appears on the LCD when copying, set the image quality to <NORMAL> and try copying again.

  • Page 34: Borderless Copying

    • If a paper size setting other than <LTR> or <A4> is selected, the LCD displays the following message. SIZE : < TYPE : • Use [ ] or [ ] to select either <LTR> or <A4>, then press [Set]. •...
  • Page 35 Follow this procedure: Load the document on the platen glass. Press [COPY]. Use [ ] or [ ] to select the number of copies (max. 99 copies). NOTE • For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 15. Adjust the settings for your document as necessary.

  • Page 36: Repeating An Image On A Page

    Repeating An Image On A Page This feature enables you to copy an image multiple times onto a single page. You can set the machine to automatically select the number of times it repeats the image, or you can specify the number.
  • Page 37 Use [ ] or [ ] to select <AUTO> or <MANUAL>. If you select <AUTO>: 1. Press [Set]. 100% REPEAT 2. Go to step 9. If you select < MANUAL 1. Decide the number of times you want to copy the image. •...

  • Page 38: Creating A Mirror Image

    Creating A Mirror Image This feature enables you to make a mirror copy of a document. Use this feature when copying onto T-shirt transfers so that the image is oriented correctly when ironed onto fabric. NOTE • Use T-shirt transfers when the image will be ironed onto T-shirts. (See page 15) Follow this procedure: Load the document on the platen glass.

  • Page 39: Shrinking An Image To Fit The Page

    Shrinking An image To Fit The Page If the image to be copied is larger than the paper, this feature will automatically reduce the image to fit the paper size. Follow this procedure: Load the document on the platen glass. Press [COPY].

  • Page 40: Photo Printing From A Memory Card (Mp370)

    Chapter Photo Printing From A Memory Card (MP370) There are several ways you can print photos directly from a memory card, without using a computer. In particular, if you use a Photo Index Sheet, you can easily specify photographs and set printing options.

  • Page 41: Compatible Memory Cards

    Compatible Memory Cards The following cards are compatible with the machine. They are inserted into the card slots as described below: Left card slot MEMORY STICK SmartMedia CAUTION • When using an xD-Picture Card, make sure to insert the xD-Picture Card into a Compact Flash card adapter (must be purchased separately) before inserting it into the card slot of the machine.

  • Page 42: Inserting/Removing A Memory Card

    Inserting/Removing A Memory Card Inserting A Memory Card There are two ways of inserting a memory card depending on the type of memory card: one is to insert a memory card directly into the card slot, and the other one is to insert a memory card through a Compact Flash card adapter (must be purchased separately).

  • Page 43: Removing A Memory Card

    NOTE • If the memory card cannot be read, check that: – the memory card or Compact Flash card adapter containing the memory card is inserted all the way into the card slot. – you are using a compatible memory card. –...

  • Page 44: Convenient Printing Functions

    Convenient Printing Functions You can select print setting options, such as printing photographs without borders and printing blues and greens in landscape photographs brighter. Setting Borderless Printing This feature enables you to print colored images so that they fill the entire page without borders. Without borders To enable/disable borderless printing: 1.

  • Page 45: Setting Vivid Photo Printing

    3. Press [Set]. EXTENSION AMOUNT 4. Use [ ] or [ ] to select the extension amount. – <SMALL> : Reduces the amount of image that extends off the paper. – <LARGE> : Enlarges the amount of image that extends off the paper. 5.

  • Page 46: Setting Date Printing

    Setting Date Printing Enabling this setting will print the date, recorded by the digital camera, below each thumbnail on an index or on the bottom right of the photograph To enable/disable date printing: 1. Press [PHOTO PRINT]. 2. Press [Menu] once until <1.PHOTO PRINT MODE> appears. 3.

  • Page 47: Printing By Using The Photo Index Sheet

    Printing By Using The Photo Index Sheet With the MP370, you can easily print photographs by filling in the appropriate circles on a Photo Index Sheet to select print options and photographs you want to print. Simply scanning a Photo Index Sheet prints the selected photographs according to the selections you have made.
  • Page 48 Use [ ] or [ ] to select <PRINT>. [PHOTO INDEX SHEET] < PRINT > Press [Set]. If 30 or fewer images are stored on the memory card: 1. The Photo Index Sheet is printed. 2. Go to step 8. If 31 or more images are stored on the memory card: SHEET (LTR or A4) ALL PAGES...
  • Page 49 2. Use [ ] or [ ] to select the first recorded date of photographs you want to print. DATE: From 06/02/2003 3. Press [Set]. DATE: To 06/02/2003 4. Use [ ] or [ ] to select the last recorded date of photographs you want to print. DATE: To 06/08/2003 5.
  • Page 50 Move the paper thickness lever left Load the Photo Index Sheet on the platen glass. • When loading the Photo Index Sheet, place the front side down, and align the upper left corner of the sheet with the alignment mark on the lower right corner of the platen glass.

  • Page 51: Printing All Images

    Printing All Images This printing method creates individual prints of all photographs stored on a memory card. Follow this procedure: Turn ON the machine, and load the correct paper in the multi-purpose tray. NOTE • For details on paper, see page 15. •...
  • Page 52 – <OTHER PHOTO PAPER>: Suitable when using photo paper other than that described above NOTE • In order to obtain optimal quality print results, when printing photographs, use Canon-recommended Photo Paper Pro or Photo Paper Plus. • If you selected <4" <PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.

  • Page 53: Index Printing

    Index Printing With the MP370, you can print an index to check all the image data on the memory card, and select the settings for individual images and print them according to your preference. The operation flow is as follows: Print an index to see thumbnails of all the images on the memory card.

  • Page 54: Printing An Index

    NOTE • You may not be able to print photographs if the file size is too large (4800 x 3600 dpi or more). Try printing the photograph from your computer. (See page 69) • For details on vivid photo printing, see page 43. •...
  • Page 55 – <OTHER PHOTO PAPER>: NOTE • In order to obtain optimal quality print results, when printing photographs, use Canon-recommended Photo Paper Pro or Photo Paper Plus. • If you selected <4" <PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>. Press [Set].

  • Page 56: Printing A Single Image

    Printing A Single Image This printing method prints a specified single photograph from a memory card. In order to select the photograph you want to print, you will need to print the index and note the image number assigned to the photograph. To print an index, see page 52. Follow this procedure: Turn ON the machine, and load the correct paper in the multi-purpose tray.
  • Page 57 –<GLOSSY>: –<OTHER PHOTO PAPER>: NOTE • In order to obtain optimal quality print results, when printing photographs, use Canon-recommended Photo Paper Pro or Photo Paper Plus. • If you selected <4" <PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>. Press [Set].

  • Page 58: Printing A Range Of Images

    Press [Color]. NOTE • To cancel printing, press [Stop/Reset]. • The image printed is enlarged or reduced automatically according to the paper size printed onto. Depending on the paper size you are printing onto, image cropping may occur, with or without using the borderless printing feature.
  • Page 59 3. Press [Set]. 4.LAST IMAGE: 4. Use [ ] or [ ] to select the last image number you want to print. • Press and hold down [ ] or [ ] to quickly advance through the image numbers. 5. Go to step 8. If you select <DATE>: 1.
  • Page 60 NOTE • In order to obtain optimal quality print results, when printing photographs, use Canon-recommended Photo Paper Pro or Photo Paper Plus. • If you selected <4"×6"> or <5"×7"> in step 9, you can only select <PHOTO PAPER PRO>, <PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.

  • Page 61: Dpof (Digital Print Order Format) Printing

    DPOF (Digital Print Order Format) Printing This printing method prints photographs according to the DPOF settings specified on your digital camera. NOTE • For information on how to set the DPOF functions, see the manual supplied with your digital camera. The machine supports the following DPOF functions: •...

  • Page 62: From A Digital Camera

    When printing directly, use the USB cable supplied with your digital camera. NOTE • To photo print directly from a digital camera or a digital video camcorder, use only “PictBridge”- or Canon “Bubble Jet Direct”-compliant digital cameras. For details on PictBridge, see Direct Printing for PictBridge-compliant Digital Cameras.

  • Page 63: Photo Printing Directly From A Digital Camera (Mp370)

    Paper Types For A Digital Camera You can use the following genuine Canon paper: Digital Camera Setting Card #1 Photo Paper Pro Card #2 Photo Paper Plus Glossy Card #3 Photo Paper Plus Glossy Photo Paper Pro or Photo Paper Plus Glossy...

  • Page 64: Printing Directly From A Digital Camera

    Printing Directly From A Digital Camera This section describes how to connect a digital camera to the machine and how to print photographs. IMPORTANT • While using the machine, do not disconnect and connect the USB cable. Follow this procedure: Turn ON the machine, and load the paper in the multi-purpose tray.
  • Page 65 NOTE • For the operation, print error messages and troubleshooting of the digital camera, refer to your digital camera user’s manual. • For print error messages and troubleshooting of the machine, see page 110. • For the operation, print error messages and troubleshooting of the digital video camcorder, refer to the manual supplied with your digital video camcorder.

  • Page 66: Becoming Familiar With The Software

    Chapter Becoming Familiar With The Software Installing The Software If you have not already installed the software contained on the Setup CD-ROM supplied with this machine, please do so now. For instructions, see Set-Up Sheet or Software Guide. NOTE • For details on all features of the software, see Software Guide, located on your Setup CD-ROM. System Requirements To successfully install and operate the software, your system must meet the following requirements:...
  • Page 67 If using the machine with USB 2.0 Hi-Speed: This machine is equipped with a USB 2.0 Hi-Speed interface. Hi-Speed USB mode greatly increases data-transfer rates. However, to use this mode, you must connect it to a computer equipped with a USB 2.0 Hi-Speed interface by using a corresponding USB 2.0 Hi-Speed cable. Requirements to connect via USB 2.0 Hi-Speed: Operating System Microsoft Windows 2000...

  • Page 68: Software Components

    *U.S.A. only Using The MP Toolbox To Scan Images Double-clicking the [Canon MP Toolbox 4.1] icon on the Windows desktop opens the MP Toolbox. The MP Toolbox enables you to scan a document or images to your computer, and process and save it. (See Software Guide, located on your Setup CD-ROM) For more information on the functions and settings of the MP Toolbox, see page 74.

  • Page 69: Uninstalling, Reinstalling The Software

    Administrator. IMPORTANT • When uninstalling the MP Drivers, first uninstall the MP Toolbox. If the MP Drivers are uninstalled beforehand, [Canon] may remain in [(All) Programs] of the [Start] menu after uninstallation of the software. Uninstalling The MP Toolbox Follow this procedure: Close any open software applications, including the MP Toolbox and virus checkers.

  • Page 70: Uninstalling The Mp Drivers

    Follow this procedure: Close any open software applications, including virus checkers. Click [Start] on the taskbar, point to [(All) Programs], [Canon], and [MP Drivers], then click [Uninstall Drivers]. In [Please select the device to delete], select the name of this machine ([MP370 Series] or [MP360 Series]), then click [Perform].

  • Page 71: Printing From Your Computer

    Chapter Printing From Your Computer Before Printing Before printing, confirm as follows. Is The Software (MP Drivers) Installed? If the software is not yet installed, see Software Guide, located on your Setup CD-ROM. Is The Machine Specified As [Set as Default Printer]? You can confirm whether the machine is specified as [Set as Default Printer] by opening the [Printers] screen in an application software.

  • Page 72: Printing Documents

    Printing Documents Installing the MP Drivers enables you to print from application software supporting a print function. The print procedure varies slightly depending on the application software. The basic print procedure is explained here. For the actual operation, see the manuals of the application software to be used for printing.

  • Page 73: Canceling Printing

    Canceling Printing You can cancel printing either before or after the machine starts printing. Canceling Before The Machine Starts Printing Follow this procedure: In the [Print] dialog box, click the button to cancel printing. • This in most cases will be [Cancel]. Canceling After the Machine Starts Printing Follow this procedure: Click [Start] on the taskbar, point to [Settings], then click [Printers].

  • Page 74: Changing Print Settings With The Print Advisor

    Changing Print Settings With The Print Advisor Follow this procedure: Open the document in the application software, and select the command to print. • This in most cases will be [Print] in the [File] menu or toolbar. In the [Print] dialog box, click [Properties]. In the [Properties] dialog box, on the [Main] tab, click [Print Advisor].

  • Page 75: Scanning

    Chapter Scanning About Scanning Images You can scan images from the machine to a computer, and save them in JPEG, TIFF, or Bitmap format. And you can process that data by using the supplied application software to create original images. Furthermore, you can use the supplied OCR (Optical Character Recognition) software to convert scanned paper documents to text data.

  • Page 76: Scanning Using The Mp Toolbox

    Load the document on the platen glass. (See page 14) On the Windows desktop, double-click [Canon MP Toolbox 4.1]. • Or, click [Start] on the taskbar, point to [(All) Programs], [Canon], and [MP Toolbox 4.1], then click [Toolbox 4.1]. • The MP Toolbox opens.

  • Page 77: Scanning From An Application Software

    • With Windows XP, you can use the ScanGear MP or the WIA driver as the scanner driver. – When using ScanGear MP, select [Canon MP370] or [Canon MP360]. – When using a WIA driver, select [WIA Canon MP370] or [WIA Canon MP360]. Chapter 9...

  • Page 78: Scanning With The Operation Panel Of The Machine

    If necessary, in the scanner driver dialog box, preview the scan and make adjustments. (See Software Guide, located on your Setup CD-ROM) Click [Scan]. • When scanning is complete, the scanned image will appear in the application software’s display area. Scanning With The Operation Panel Of The Machine By pressing [Color] or [Black] on the machine, you can scan documents to your computer.

  • Page 79: Maintenance

    • To ensure optimum printing results and to avoid printing problems, Canon recommends using original Canon ink tanks only. Damage caused by using refilled tanks is not covered by Canon's warranty. • Replaced ink tanks should be new. If you install partially used ink tanks, the nozzles may block and the ink counter may not be accurate.

  • Page 80: Replacing An Ink Tank

    • Do not touch printouts with wet hands or spill liquids on them as the ink may run. • Replace ink tanks quickly. Once installed, do not remove it from the machine and leave out in the open. Doing so may cause the ink tank not to function when reinstalled in the machine. Replacing An Ink Tank This section describes how to replace an ink tank.
  • Page 81 Hold the empty ink tank’s tab and pull forward to release. Lift out the ink tank. CAUTION • Do not remove the print head from the machine. • Remove one ink tank at a time. • Do not touch the round shaft film , film cable part)

  • Page 82: Resetting The Ink Counter

    Return the scan unit to its original position. • The LCD displays a message asking if you replaced an ink tank. INK TANK CHANGED? - YES Press [ ]. • The LCD displays a message asking if you replaced the black ink tank. BLACK INK CHANGED? - YES If you replaced the black ink tank, press [ ].

  • Page 83: Checking The Ink Level

    Press [Set]. INK VOLUME 1.LOW INK WARNING Use [ ] or [ ] to select <2.INK COUNT RESET>. INK VOLUME 2.INK COUNT RESET Press [Set]. • The LCD displays a message asking if you replaced the black ink tank. BLACK INK CHANGED? - YES NOTE •...

  • Page 84: Maintaining The Print Head

    If there is no improvement, Step 4 Replace the ink tanks. (See page 78) If there is no improvement, The print head may be damaged. Contact the Canon Customer Care Center. Maintenance Step 1 If the print head position patterns are not uniform, Step 2 Align the print head.

  • Page 85: Printing The Nozzle Check Pattern

    Printing The Nozzle Check Pattern The nozzle check pattern shows whether the print head is operating properly. NOTE • You can also print the nozzle check pattern from your computer. (See Software Guide, located on your Setup CD-ROM) Follow this procedure: Load letter- or A4-size plain paper in the multi-purpose tray.

  • Page 86: Confirming The Nozzle Check Pattern

    Confirming The Nozzle Check Pattern This section describes how to confirm the nozzle check pattern and print head position pattern. NOTE • If the ink level is low, the nozzle check pattern is not printed correctly. If the ink level is low, replace the relevant ink tank.

  • Page 87: Cleaning The Print Head

    Cleaning The Print Head If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the print head. NOTE • Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.

  • Page 88: Aligning The Print Head

    Aligning The Print Head If you have printed the nozzle check pattern (see page 83) and determined that the print head needs aligning, align it from the operation panel. NOTE • You can also align the paper from your computer. (See Software Guide, located on your Setup CD-ROM) Follow this procedure: Load letter- or A4-size plain paper in the multi-purpose tray.

  • Page 89: Using The Calibration Function

    Press [Set]. CHANGE H VALUE Repeat steps 8 and 9 for columns B to K. Using The Calibration Function If the color tone of copies or scans of photos differs from that of the original, you can use the calibration function to adjust the color tone printed. Follow this procedure: Press [Additional Functions].

  • Page 90: Setting The Power Save Timer

    Setting The Power Save Timer Power Save mode is the mode in which the scanning lamp is shut off. You can specify the length of time until the machine enters the Power Save mode by using the Power Save Timer setting. If you perform an operation immediately after recovering from Power Save mode, the image may not be correctly read by the machine.

  • Page 91: Cleaning Your Machine

    Cleaning Your Machine This section describes the necessary cleaning procedures for your machine. CAUTION • Be sure to turn OFF the power and disconnect the power cord before cleaning the machine. • Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges.

  • Page 92: Troubleshooting

    Software is not installed correctly. If you have not followed the installation procedure correctly, Other applications are open. The computer has an old version of the software installed. (Canon MultiPASS is registered as a startup item in the Start menu program.)
  • Page 93 Cause Other applications, including anti-virus software, are running in the background. Uninstallation was completed, but the [Canon] folder remains in the [Start] menu. Cause MP Drivers were uninstalled prior to uninstalling the MP Toolbox. The message <Version conflict> appears on your computer (Windows 98).

  • Page 94: Paper Is Jammed

    Paper Is Jammed Removing Jammed Paper If <CLEAR PAPER JAM> is displayed on the LCD, follow this procedure to clear the paper jam. Clearing Jams In The Paper Output Tray Follow this procedure: Gently pull any jammed paper out of the paper output tray.

  • Page 95: If There Are Repeated Paper Jams

    Corrective action If the roller is dirty, clean it. ( If the roller is not operating properly, contact the Canon Customer Care Center. Fan the sheets of paper well before loading. Align the edges of the paper. Adjust the paper guide correctly.

  • Page 96: No Power

    No Power Nothing Displays On The LCD (There Is No Power) When you connect the power cord to the machine and wall outlet, and press [ON/OFF], the machine powers ON and a message is displayed on the LCD. While the [Alarm] lamp flashes, the machine is initializing and you will not be able to use it. Wait until the [Alarm] lamp stops flashing.

  • Page 97: When Copying

    Cause The paper stack exceeds the capacity of the multi-purpose tray. The paper is not loaded correctly. Check that the paper has been loaded correctly and that the paper The paper is creased or curled. The roller is dirty. There is some foreign matter in the multi-purpose tray.

  • Page 98: Paper Curls

    Cause The platen glass or the inside of the document cover is dirty. Paper Curls Cause You are using thin paper to print. Use 17 lb.–28 lb. (64 g/m You have set curled paper in the multi-purpose tray. You are printing images that use a large quantity of ink such as photographs or pictures.

  • Page 99: Memory Card Problems (Mp370)

    Memory Card Problems (MP370) Memory Card Is Not Recognized Cause The memory card is not correctly inserted into the card slot. The xD-Picture Card is directly inserted into the card slot. The memory card or the Compact Flash card adapter (in case of xD-Picture Card) is defective.

  • Page 100: Cannot Write To A Memory Card From Pc

    Cannot Write To A Memory Card From PC Cause <CARD PROTECT> is set to <ON> or Photo Print mode is entered. Cannot write to an SD Secure Digital memory card. Removable Disk Does Not Appear In Windows Explorer Cause A drive following the local volumes and CD-ROM drives is assigned as a network drive.

  • Page 101: The Machine Does Not Appear In [Hardware Devices] In The [Add/Remove Hardware] Dialog Box (Windows 2000)

    The Machine Does Not Appear In [Hardware devices] In The [Add/Remove Hardware] Dialog Box (Windows 2000) Cause In the case of a multi-function machine, the machine does not appear in [Hardware devices] in the [Add/Remove Hardware] dialog box. In Windows Explorer, You Cannot Display [Thumbnails] (Windows 2000) Cause <CARD PROTECT>...

  • Page 102: Problems Printing From Your Computer

    Problems Printing From Your Computer Cause The background of the BJ Status Monitor picture is yellow or red. Trying to print in DOS. Not enough memory in the application. The page setting or print setting in the application is incorrect. The hard disk does not have enough available space.

  • Page 103: Cannot Print To A Shared Printer

    Cannot Print To A Shared Printer Cause The server (the computer to which the machine is connected) is not turned ON. The server is not set up for printer sharing. The server is not set up to allow your system access to the shared printer.
  • Page 104 [Control Panel] window, click [Printers and Other Hardware], then [Scanners and Cameras].) 4. In the [Scanners and Cameras] window, if [Canon MP370] or [Canon MP360] (Windows XP: [WIA Canon MP370] or [WIA Canon MP360]) is present, the machine is recognized. If not, uninstall the software and reinstall it.

  • Page 105: You Tried To Create A Multi-Page Pdf, But Were Not Able To Scan Multiple Documents

    You Tried To Create A Multi-page PDF, But Were Not Able To Scan Multiple Documents Cause The ScanGear MP (Advanced Mode) setting in the [Preferences] dialog box is incorrect. (Because [Automatically quit ScanGear MP after scanning] is selected in [Preferences] of Advanced Mode, multiple documents cannot be scanned.) When You Click A Button On The MP Toolbox, An...

  • Page 106: Cannot Scan Correctly With Multi-Scan

    Cannot Scan Correctly With Multi-Scan Cause The position or orientation of the documents is incorrect. The document is not set flat on the platen glass. You are using an application that cannot scan multiple images successively. You are scanning thick (max. 3/4 in./20 mm) or curled documents.

  • Page 107: The Cover Cannot Be Closed

    The Cover Cannot Be Closed The Inner Cover Cannot Be Closed Cause The scan unit is returned to its original position before the inner cover is closed. The Paper Output Tray Cannot Be Closed Cause The inner cover is not closed properly.

  • Page 108: When The [Alarm] Lamp Flashes

    Wait at least five seconds, reconnect the power cord and turn the power ON. • If the problem has been resolved, the [Alarm] lamp will stop flashing. If the [Alarm] lamp still flashes even after you have turned the power ON again: Contact the Canon Customer Care Center. Troubleshooting Chapter 11...

  • Page 109: Lcd Messages

    Then press [Set]. Turn the machine OFF, then ON. If the problem is not resolved, contact the Canon Customer Care Center. Clear the paper jam and reload paper in the multi-purpose tray. Press [Set]. If you replaced the color ink tank, press [ ].
  • Page 110 Message Cause The ink level in the color ink COLOR INK LOW tank is low. You opened the scan unit COVER OPEN during an operation. You are unable to turn the DATA IN MEMORY machine OFF with [ON/OFF] CANNOT TURN OFF when documents are saved in memory.
  • Page 111 Install the print head. Allow the machine to cool down. The machine will resume printing when it has cooled down. Contact the Canon Customer Care Center. Install the print head. If the message remains on the LCD, the print head may be defective.

  • Page 112: Cannot Print Properly From A Digital Camera (Mp370)

    The following messages may be displayed on the digital camera or digital video camcorder when images are printed directly from them. Take the appropriate action to correct the error. • Images can be printed directly from “PictBridge” and Canon “Bubble Jet Direct” compatible digital cameras and digital video camcorders connected to this machine.

  • Page 113: Appendix

    Chapter Appendix This section describes how to change the machine settings, and provides a description of each setting item. How To Change Settings, And Explanation Of Their Content Accessing The Machine Settings Follow this procedure to change the settings of each mode: Refer to the function lists on the following pages to find the setting you want to change.

  • Page 114: Settings

    If you press [Additional Functions]: 1. Use [ ] or [ ] to select the menu 2. Go to step 4. Press [Set]. • If you have completed selecting the setting, go to step 6. Scroll through and register settings by the following operations. •...

  • Page 115: Function Key: [Photo Print] (Mp370)

    Menu: IMAGE QUALITY For details, see page 27. Menu: SPECIAL COPY Name Description Copies two pages on one page (letter- or A4-size 2 on 1 only). Copies without any borders. BORDERLESS COPY Prints multiple copies of an image on a single IMAGE REPEAT sheet.

  • Page 116: Function Key: [Additional Functions]

    Menu: ALL IMAGES For details, see page 49. Menu: SINGLE IMAGE For details, see page 54. Menu: SELECT RANGE For details, see page 56. Menu: DPOF For details, see page 59. Function key: [Additional Functions] Menu: INK VOLUME Name Description Notifies you when ink in an ink tank is running LOW INK WARNING low.
  • Page 117 Menu: QUIET PRINTING Name Description Enables/disables quiet printing mode (reduces the noise when printing). Menu: EXTENSION AMOUNT Name Description For borderless printing or copying, selects the amount of image that extends off the paper. Menu: CARD PROTECT Name Description Enables/disables overwriting memory card data in all modes except photo print mode.

  • Page 118: Settings For Paper Types

    HIGH RES. PAPER PHOTO PAPER PLUS GLOSSY OTHER PHOTO PAPER NOTE • In order to obtain optimal quality print results when printing photographs, use Canon-recommended Photo Paper Pro or Photo Paper Plus. Appendix Suitable paper types Suitable for plain paper.

  • Page 119: For Photo Index Sheet Printing (Mp370)

    For Photo Index Sheet Printing IMPORTANT • For printing a Photo Index Sheet, use only white plain paper. If you print a Photo Index Sheet on paper such as recycled paper that is not very white, it may not be read correctly by the machine. Paper type settings available Plain Paper Photo Paper...

  • Page 120: Displaying Electronic Manuals Stored On

    Displaying Electronic Manuals Stored On The Setup CD-ROM Insert the Setup CD-ROM into the disk drive. • The Setup screen is displayed. • If this screen is not displayed, on the Windows desktop, double-click [My Computer] (Windows XP: Click [Start], then click [My Computer]). Open the CD-ROM icon, then double-click [setup (setup.exe)].
  • Page 121 • Double-click the icon of the electronic manual you want to open. NOTE • Go to the following folder if you want to delete the copied manual. \Program Files\Canon\MP Drivers\MP390360 Not copying manual to your computer: 1. Click [No]. • The electronic manual will be displayed without being copied onto your computer's hard disk.

  • Page 122: About The Software Guide

    About The Software Guide The Software Guide is a PDF file included on the Setup CD-ROM. This guide contains the following information: Chapter 1, Installing –System requirements and software –Installing the software –Checking installation –Reading from or writing to a memory card –Setting the default printer –Removing and Reinstalling the software Chapter 2, Printing...

  • Page 123: Using The Online Help

    Using The Online Help When printing a document from a computer, you can use the online Help provided on the Properties dialog box of the application used to print the document. The online Help displays descriptions of the setting items of the Properties dialog box. To display the online Help, click [Help] at the lower right corner of the dialog box.

  • Page 124: Safety Information

    If you detect smoke, unusual smells or strange noises around the machine, immediately unplug the machine at the power supply and contact the Canon Customer Care Center at 757-413-2848. Using the machine in such conditions may result in fire or electrical shock.
  • Page 125 If these items are dropped or spilled in the machine, turn OFF the power and unplug the power cord immediately with dry hands. Then contact the Canon Customer Care Center at 757-413-2848. Do not use flammable sprays near the machine.
  • Page 126 – Containers of water or other liquids such as glasses, vases, or pot plants If water does spill inside the machine, turn OFF the power immediately by pressing the [ON/OFF] key, and disconnect the power cord. Then, contact the Canon Customer Care Center at 757-413-2848.
  • Page 127 Power supply Never remove the plug by pulling on the cord. Pulling on the power cord may damage the cord and cause a fire or electrical shock. When turning OFF the power, be sure to press [ON/OFF] or unplug the machine. However, if the machine is unplugged during printing, the print head is not protected with the cap that prevents the ink from drying.
  • Page 128 Handling Close the document cover gently to avoid catching your hand. Failing to do so may result in personal injury. Do not press down hard on the document cover when using the platen glass to scan thick books. This may damage the platen glass and document cover and/or result in personal injury.
  • Page 129 Print head/Ink tanks For safety reasons, store print heads and ink tanks out of the reach of small children. If a child ingests any ink, consult a doctor immediately. Do not shake print heads or ink tanks. Ink may leak out and stain clothing or the surrounding area. Never touch the print head.

  • Page 130: Legal Limitations On Use Of Your Product And Use Of Images

    Legal Limitations On Use Of Your Product And Use Of Images It may be unlawful to make copies of, scan, print or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.

  • Page 131: Users In The U.s.a

    Do not make any changes or modifications to the equipment unless otherwise specified in this guide. If such changes or modifications should be made, you could be required to stop operation of the equipment. One Canon Plaza, Lake Success, NY 11042, U.S.A. Chapter 12 Canon U.S.A., Inc.

  • Page 132: Specifications

    Specifications General Specifications Power source Power consumption Weight (Components attached) Dimensions Environmental conditions Liquid Crystal Display (LCD) Display languages Applicable standards Multi-purpose tray capacity Appendix 120V/60 Hz • Maximum: Approx. 47.0 W • Standby: Approx. 14.5 W (MP370) Approx. 14.0 W (MP360) Approx.
  • Page 133 Printable areas Chapter 12 Note on printing area illustrations: Printing area: Canon recommends that you print within (dark shade) this area. Printable area: The area where it is possible to print. (light shade) However, printing in this area can adversely affect print quality or paper feed precision.

  • Page 134: System Requirements

    System Requirements See page 64. Ink Specifications Ink tank colors/capacity * 1500 characters per page, normal text, at standard and plain paper mode with Windows XP printer driver. ** Based on printing the ISO JIS-SCID No. 5 pattern at standard and plain paper mode with Windows XP printer driver.

  • Page 135: Photo Print Specifications (Mp 370)

    Photo Print Specifications (MP 370) Interface Paper Layout Features Print Specifications Printing method Paper handling Paper weight and max. load capacity Recommended paper Print speed Maximum print width Resolution Chapter 12 • Card slots • USB port • Plain paper •...

  • Page 136: Scan Specifications

    Scan Specifications Compatibility Scanning speed Effective scanning width Scanning resolution Scanning image processing * Does not include the time sending the image to the computer. Specifications subject to change without notice. Appendix TWAIN / WIA (Windows XP) • Black & white text/grayscale (300 dpi): Min.

  • Page 137: Index

    Index Numerics (–) and (+) keys 9 2 on 1 copying 31, 113 Access lamp 8 Additional Functions key 9 Alarm lamp 10 when flashing 106 All images printing 49 Black key 9 Borderless copying 32, 113 Borderless printing 42 Calibration 87 Canceling printing 71 Card slot 8...
  • Page 138 CLEAR PAPER JAM 107 COLOR INK CHANGED? 107 COLOR INK LOW 108 COVER OPEN 108 DATA IN MEMORY CANNOT TURN OFF 108 FILE NOT READABLE 108 INK TANK CHANGED? 108 INSERT PHOTO CARD 108 INVALID KEY/SETTING 108 LOAD PAPER 108 MACHINE IN USE CANNOT TURN OFF 108 MEMORY FULL 108 NO FILES ON CARD 109...
  • Page 139 Printing before printing 69 documents 70 specifications 133 Problems cannot close the paper output tray 105 copying 94 installing/uninstalling software 90 nothing displays on the LCD 94 printing 94 printing from a computer 100 printing from a digital camera 110 scanning 101 Reducing a copy an image to fit the page 30...
  • Page 140 120V HT1-2234-000-V.1.0 XX2003A © CANON INC. 2003 © PRINTED IN THAILAND...

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