Page 1: Troubleshooting
MP360/370/390 Software Guide Installing System requirements and software Setting the default printer Printing Printing documents Changing print settings (Opening the settings dialog box) Setting the paper type and print quality/[Main] tab Setting page size and number of copies/[Page Setup] tab Selecting a stamp/[Stamp/Background] tab Selecting a background/[Stamp/Background] tab Setting special effects/[Effects] tab...
Page 2: Table Of Contents
Contents About this guide ... 1 1: Installing ...4 System requirements and software... 4 Installing the software ... 6 Checking installation ... 12 Reading from or writing to a memory card. 15 Setting the default printer ... 16 Removing and reinstalling the software ... 17 2: Printing...20 Printing documents ...
Page 3: About This Guide
Adobe Photoshop is a registered trademark, and Adobe Photo Deluxe is a trademark, of Adobe Systems Corporation. Canon and BJ are registered trademarks and ScanGear are trademarks of Canon Inc. Microsoft, Windows, Exchange, Outlook, and Outlook Express are registered trademarks of Microsoft Corporation.
Page 4 However, as we are constantly improving our products, if you need an exact specification, please contact Canon. Canon Inc. shall not be liable for any direct, incidental, or consequential damages of any nature, or losses or expenses resulting from the use of this machine.
Page 5 Installing System requirements and software ...4 Installing the software ...6 Run the setup screen ...6 Step 1 Install MP Drivers...7 Step 2 Install MP Toolbox ...8 Step 3 Connect the USB cable ...11 Install Utility Software...11 View User’s Manual ...11 If installation fails before completion ...11 Checking installation...12 Printer driver and fax driver (fax model only) ...12...
Page 6: 1: Installing
(Service Pack 1 or later) NOTE • Canon cannot guarantee the performance with all computers standard-equipped with a USB2.0 Hi-Speed interface. For the most up-to-date information, see the Canon home page. • As a USB2.0 Hi-Speed interface is fully compatible with USB Full-Speed (USB1.1-equivalent), you can use it as a USB Full-Speed (USB1.1-equivalent) interface.
Page 7 • This may not operate correctly with self-made computers, or store-brand computers. • When installing the MP Drivers in Windows 2000, you must have Service Pack 4 or later version installed. • When installing the MP Drivers in Windows XP, you must have Service Pack 1 or later version installed. •...
Page 8: Installing The Software
Installing the software Run the setup screen When you install the software, all the software you need is installed on your local hard disk drive. IMPORTANT IMPORTANT IMPORTANT • Do not install the software on the network drive. • If you have an older version of the MultiPASS Suite software installed on your computer, delete this version before installing the new version.
Page 9: Step 1 Install Mp Drivers
Step 1 Install MP Drivers In the [Setup] screen, click [Install MP Drivers]. Follow the on-screen instructions to install the software. When restarting your computer is necessary in the [InstallShield Wizard Complete] screen. Leave the setting selected on [Yes, I want to restart my computer now.] (With the CD-ROM in the CD drive, clicking [Finish] will restart your computer).
Page 10: Step 2 Install Mp Toolbox
When restarting your computer is not necessary in the [InstallShield Wizard Complete] screen. Click [Finish]. Step 2 Install MP Toolbox When you restart your computer and this screen is not displayed or you have closed it, on the Windows desktop, double-click [My Computer] (Windows XP: Click [Start], then click [My Computer]). Open the CD-ROM icon, then double-click [Setup (Setup.exe)].
Page 11 In the [Setup] screen, click [Install MP Toolbox]. Click [Next]. Click [Continue]. Follow the on-screen instructions to install the software. When the [Choose Destination Location] dialog box appears, click [Next].
Page 12 Click [Next]. Click [Finish].
Page 13: Step 3 Connect The Usb Cable
Step 3 Connect the USB cable IMPORTANT If the screen above is not displayed, installation of the MP Drivers or MP Toolbox is not complete. “Problems installing and uninstalling software” Check that the machine is turned on. Connect the USB cable to the machine and computer USB ports. When you connect the USB cable to the computer, the machine is automatically detected, and the computer performs the various settings.
Page 14: Checking Installation
Checking installation To check if installation has been successfully completed, do the following. If installation has not been successful, remove and reinstall the software. “Removing and reinstalling the software” Printer driver and fax driver (fax model only) On the Windows taskbar, click [Start], point to [Settings], then click [Printers] (Windows XP: On the Start menu, click [Printers and Faxes]).
Page 15: Scanner Driver
Scanner driver On the Windows taskbar, click [Start], point to [Settings], then click [Control Panel](Windows XP: Click [Start], then click [Control Panel]). In the open window, double-click [Scanners and Cameras](Windows XP: Click [Printers and Other Hardware], then click [Scanners and Cameras]). If the scanner icon for the machine is present, installation has been successful.
Page 16: Memory Card (Storage Device) Driver
In the [My Computer] window, if the memory card icon for the machine is displayed as the [Removable Disk], installation has been successful. Windows 98/Me/2000 window Windows XP window MP Toolbox If the [Canon MP Toolbox 4.1] icon is displayed on the Windows desktop, installation has been successful. [Canon MP Toolbox 4.1] icon...
Page 17: Reading From Or Writing To A Memory Card
Reading from or writing to a memory card When the machine is connected to a computer, the memory card drive (Removable Disk) will appear under [My Computer] on the Windows desktop. By inserting a memory card in the machine, you can view photographs on the memory card by opening the [Removable Disk] on your computer.
Page 18: Setting The Default Printer
Setting the default printer When you install the printer driver, that printer will become your default printer. When the [Set as Default Printer] setting is applied to the machine, the machine will be used to print from applications without configuring any other settings. In the [Print] dialog box, you will no longer need to select the machine.
Page 19: Removing And Reinstalling The Software
IMPORTANT When removing the MP Drivers, first remove the MP Toolbox. If the MP Drivers are removed beforehand, the [Canon] folder may remain in [(All) Programs] on the Start menu. To remove the MP Toolbox Quit all of the open applications, including the MP Toolbox and virus checkers.
Page 20 Printing Printing documents ...20 Previewing your document before printing...20 Changing print settings (Opening the settings dialog box) ...22 To change settings for the current print job...22 To change settings for all future print jobs ...22 Setting the paper type and print quality/[Main] tab ...24 Setting a custom print quality ...25 Setting a custom color adjustment ...26 Setting page size and number of copies/[Page Setup] tab...27...
Page 21 Aligning the print head ...54 Printing the nozzle check pattern ...56 Resetting the ink counter ...57 Setting for slow-drying paper (Custom Settings)...58 Controlling operating noise (Quiet Mode) ...59 Checking the status of the machine with the BJ Status Monitor...60 To start the BJ Status Monitor...60 To cancel printing...61 To display a list of printing jobs ...62 Sharing the printer and using it on a network ...63...
Page 22: 2: Printing
Chapter Printing Printing documents The general steps for printing a document are set out below. IMPORTANT IMPORTANT IMPORTANT While the machine is printing from the computer, or the computer is in the sleep mode or standby mode, do not disconnect and connect the USB cable. Load paper in the machine.
Page 23 In the [Print] dialog box, in [Select Printer] or [Name], select the machine, then click [Preferences] or [Properties]. On the [Main] tab, select [Preview before printing]. Click [OK]. In the [Print] dialog box, click [Print] or [OK]. The preview will be displayed. Example: [BJ Preview] dialog box To print, click [Start Printing].
Page 24: Changing Print Settings (Opening The Settings Dialog Box)
Changing print settings (Opening the settings dialog box) You can change the settings for the particular document you will be printing. You can change settings such as print media type, page setup and image quality. To change settings for the current print job If the [Print] dialog box is displayed from the application, the settings you change are applied only to the current print job.
Page 25 Windows 98/Me: Right-click the printer icon for the machine, then click [Properties]. The [Printer Properties] or [Printing Preferences] dialog box is displayed. Use one of the methods below to change settings. Use a previously-saved print profile On the [Profiles] tab, in [Printing Profiles], click the print profile you want to retrieve, then click [Retrieve from Profiles].
Page 26: Setting The Paper Type And Print Quality/[Main] Tab
Setting the paper type and print quality/[Main] In the [Printer Properties] or [Printing Preferences] dialog box, on the [Main] tab, you can change settings such as print media type, paper source, and print quality. To open the [Printer Properties] or [Printing Preferences] dialog box (Opening the settings dialog box)”...
Page 27: Setting A Custom Print Quality
[Color Adjustment] Select the color adjustment method for printing. [Auto] For automatic color correction by the printer driver. [Manual] For color adjustment with detailed specifications. [Grayscale Printing] Select to print a color document in black and white. [Preview before printing] Select if you want to display a preview of your document before printing to check how it will print.
Page 28: Setting A Custom Color Adjustment
[Dither] – Dither creates halftones using pixels arranged in a fixed pattern. Dithering is suitable for graphs and charts with well-defined color boundaries. [Diffusion] – Diffusion creates halftones by arranging image pixels randomly. Diffusion is suitable for photographs and graphs that require a fine color gradation. IMPORTANT With some combination of [Media Type] and [Quality], certain halftoning methods cannot be selected.
Page 29: Setting Page Size And Number Of Copies/ [Page Setup] Tab
Setting page size and number of copies/ [Page Setup] tab In the [Printer Properties] or [Printing Preferences] dialog box, on the [Page Setup] tab, you can specify settings such as the page size, number of copies and print orientation. To open the [Printer Properties] or [Printing Preferences] dialog box (Opening the settings dialog box)”...
Page 30 [Fit-to-Page Printing] If the page size and printer paper size are different, this setting will automatically print your document to fit the printer paper size. (Fit-to-page printing)” [Scaled Printing] For printing the document at an enlarged or reduced size. [Page Layout Printing] For printing multiple pages on a single sheet of paper (such as when you want to print a draft document with two pages on one sheet).
Page 31: Printing On A Custom Paper Size
[Printer control] (Windows 98/Me only) You can select the [Background printing] and [Print during spooling] settings. background printing (Windows 98/Me only)” Printing on a custom paper size On the [Page Setup] tab, in [Page Size] or [Printer Paper Size], you can set a custom paper size. In the [Printer Properties] or [Printing Preferences] dialog box, on the [Page Setup] tab, follow the steps below.
Page 32: Printing Multiple Pages On One Sheet (Page Layout Printing)
IMPORTANT IMPORTANT IMPORTANT You cannot use this setting with borderless printing. In [Printing Type], select [Scaled Printing]. In [Page Size], select the paper size specified in the application. In [Orientation], select the same orientation as specified in the application. In [Printer Paper Size], select the paper size loaded in the machine. In [Scaling], the magnification at which the document will print so as to fit exactly on the output paper size will appear as a reference value.
Page 33: Poster Printing
Page 1 1 Page Page 3 Page 7 Example: With [4-Page Print] and [Horizontally from top left] Four pages of a document created on Letter/A4 paper will be printed on one sheet of Letter/A4 paper. Poster printing You can print a large image by dividing it across several sheets of paper. In [Image divisions] you can decide the number of pages over which you want to print the document.
Page 34: Duplex Printing And Binding A Document Into A Booklet (Booklet Printing)
In the [Poster Printing] dialog box, in [Image divisions], select the number of pages on which to print the poster. The image is enlarged according to the settings in [Printer Paper Size] and [Image divisions], and regardless of the document size. To print cutting lines on the paper, select [Print "Cut/Paste"...
Page 35: Borderless Printing
[Insert blank page] The document will only print on one side of the paper. Specify if the pages which will not be printed (blank pages) will be [Left page] or [Right page]. [Margin] Specify the width of binding margins in inches/millimeters. [Page Border] For attaching a page border around each page of the document.
Page 36: Duplex Printing
Preferences] dialog box. In the [Printer Properties] or [Printing Preferences] dialog box, click [OK]. Duplex printing You can print on both sides of a sheet of plain paper. With some kinds of paper, the text on the reverse side of the paper may be visible. In such a case, select [Draft] in [Print Quality].
Page 37: Setting Background Printing (Windows 98/Me Only)
the paper over will differ. Follow the on-screen instructions for turning the paper over. Click [OK]. Printing on the reverse sides of the paper will begin. Setting background printing (Windows 98/Me only) You can set the machine to perform background printing. In the [Printer Properties] or [Printing Preferences] dialog box, on the [Page Setup] tab, follow the steps below.
Page 38: Selecting A Stamp/[Stamp/Background] Tab
Selecting a stamp/[Stamp/Background] tab You can add stamps to your printing document. In the [Printer Properties] or [Printing Preferences] dialog box, on the [Stamp/Background] tab, follow the steps below. To open the [Printer Properties] or [Printing Preferences] dialog box (Opening the settings dialog box)” IMPORTANT IMPORTANT IMPORTANT...
Page 39: Creating Or Changing A Stamp
Creating or changing a stamp When creating a stamp, you can select settings such as the font type and size. After defining stamp settings, you can save the stamp for later use. In the [Printer Properties] or [Printing Preferences] dialog box, on the [Stamp/Background] tab, follow the steps below.
Page 40: Specifying The Text And Color Of A Text Stamp (Windows 2000/Xp)
Specifying the text and color of a text stamp (Windows 2000/XP) In the [Stamp Settings] dialog box, follow the steps below. To open the [Stamp Settings] dialog box On the [Stamp] tab, select [Text]. In [Stamp Text], enter the text for the stamp. Specify the font type, style, size and outline.
Page 41: Specifying An Image For A Graphic Stamp (Windows 2000/Xp)
Move the slider or enter color values until you obtain the custom color you want. To add the custom color in [Custom colors], click [Add to Custom Colors]. If [Custom colors] is full with other colors you created previously, the oldest custom color will be replaced with your new color.
Page 42: Specifying The Text And Color Of A Stamp (Windows 98/Me)
In the [Open] dialog box, specify folders and a file name for your image, then click [OK]. Move the [Size] slider to the left to decrease the image size or to the right to increase the size. Select [Transparent white area] to make the white areas in the image transparent. Click [OK].
Page 43 On the [Color] tab, select a color. To select a color in [Palette] Click the color you want. To define a custom stamp color Click a color in the palette closest to the color you want, then select [Detailed color adjustment].
Page 44: Changing The Placement And Rotation Of A Stamp
Changing the placement and rotation of a stamp To change the position of a stamp In the [Stamp Settings] dialog box, on the [Placement] tab, do one of the following. To open the [Stamp Settings] dialog box To change the position by dragging Place your mouse pointer on the stamp displayed at the left of the [Placement] tab, then drag the stamp to the desired position.
Page 45: Saving Or Deleting A Stamp
Saving or deleting a stamp To save a stamp In the [Stamp Settings] dialog box, follow the steps below. To open the [Stamp Settings] dialog box On the [Save settings] tab, in [Title], enter a name for the stamp. Click [Save] or [Save overwrite]. If you enter a name already listed in [Stamps], the [Save overwrite] will be displayed.
Page 46: Selecting A Background/[Stamp/Background] Tab
Selecting a background/[Stamp/Background] You can add a background to your printing document. In the [Printer Properties] or [Printing Preferences] dialog box, on the [Stamp/Background] tab, follow the steps below. To open the [Printer Properties] or [Printing Preferences] dialog box (Opening the settings dialog box)” Select [Background], then select a background from the list.
Page 47: Saving A New Image As A Background/Deleting A Background
Saving a new image as a background/Deleting a background To save a new image as a background You can import an image and save it as a background. In the [Printer Properties] or [Printing Preferences] dialog box, on the [Stamp/Background] tab, follow the steps below.
Page 48: To Delete A Background
Click the [Save settings] tab. In [Title], enter a name for the background. Then click [Save] (or [Save overwrite]). If you enter a name already listed in [Backgrounds], the [Save overwrite] will be displayed. If you click this button, the previous background will be overwritten. When asked to confirm saving of the background, click [OK].
Page 49: Setting Special Effects/[Effects] Tab
Setting special effects/[Effects] tab In the [Printer Properties] or [Printing Preferences] dialog box on the [Effects] tab, you can set up effects to make images appear more interesting such as making a photograph resemble a drawing or changing the colors of an image to monochrome. IMPORTANT IMPORTANT IMPORTANT...
Page 50 [Image Optimizer] Select to smooth the jagged edges in graphics and photos that have been enlarged by your application. This setting is useful when printing low-resolution images from Internet Web pages. [Photo Optimizer PRO] Select to connect images taken with a digital camera or acquired by a scanner. This setting is effective for use with images which have faded, or are under- or overexposed.
Page 51: Saving Settings As A Print Profile/[Profiles] Tab
Saving settings as a print profile/[Profiles] tab If you use certain print settings frequently, you can save these settings as a print profile to use for printing future documents. A print profile can be easily retrieved for use at any time. The settings associated with the profile are then applied to the options on the [Main], [Page Setup], [Stamp/ Background] and [Effects] tabs.
Page 52: To Retrieve And Use A Print Profile
In the [Add to Profiles] dialog box, in [Name], enter a name for the profile. In [Icon], select an icon to associate with the profile. In [Description], enter a description for the print profile, then click [OK]. When asked to confirm, click [OK]. To retrieve and use a print profile On the [Profiles] tab, in [Printing Profiles], click the desired profile.
Page 53: Cleaning And Machine Settings/[Maintenance] Tab
Cleaning and machine settings/[Maintenance] In the [Printer Properties] or [Printing Preferences] dialog box, on the [Maintenance] tab, you can clean the print head, print the nozzle check pattern, set quiet mode and other functions. The Status Monitor is also opened from this dialog box. To open the [Printer Properties] or [Printing Preferences] dialog box (Opening the settings dialog box)”...
Page 54: Cleaning The Print Head
Cleaning the print head Cleaning removes blockages in the print head nozzles. Clean the print head if printing is blurred or a particular color is not printing even though there is enough ink. Please note that if you clean the print head too often, the ink will be consumed quickly. In the [Printer Properties] or [Printing Preferences] dialog box, on the [Maintenance] tab, follow the steps below.
Page 55 Similarly to [Cleaning], select [All Colors], [Black] or [Color], then click [Execute]. Click [OK]. Click [OK].
Page 56: Aligning The Print Head
Aligning the print head Align the print head if colors are uneven or if streaks appear in the nozzle check pattern. In the [Printer Properties] or [Printing Preferences] dialog box, on the [Maintenance] tab, follow the steps below. To open the [Printer Properties] or [Printing Preferences] dialog box (Opening the settings dialog box)”...
Page 57 In the samples of printed pattern A, find the one in which the vertical lines are least obvious, then enter the number. In the same way, enter the number of the B-K sample in which the vertical lines are least obvious, then finally click [OK].
Page 58: Printing The Nozzle Check Pattern
Printing the nozzle check pattern Print the nozzle check pattern if printing is blurred or if a particular color is not printing even though there is enough ink. You can see the condition of the print head by looking at the nozzle check pattern. In the [Printer Properties] or [Printing Preferences] dialog box, on the [Maintenance] tab, follow the steps below.
Page 59: Resetting The Ink Counter
Resetting the ink counter Reset the ink counter when you change the ink tank for a new one. In the [Printer Properties] or [Printing Preferences] dialog box, on the [Maintenance] tab, follow the steps below. To open the [Printer Properties] or [Printing Preferences] dialog box (Opening the settings dialog box)”...
Page 60: Setting For Slow-Drying Paper (Custom Settings)
Setting for slow-drying paper (Custom Settings) This function can only be used when the [Printer Properties] or [Printing Preferences] dialog box is opened from the printer icon. On the Windows taskbar, click [Start], point to [Settings], then click [Printers]. In the [Printers] window, right-click the printer icon for the machine, then click [Properties] (Windows 2000: [Printing Preferences]).
Page 61: Controlling Operating Noise (Quiet Mode)
Controlling operating noise (Quiet Mode) This function can only be used when the [Printer Properties] or [Printing Preferences] dialog box is opened from the printer icon. IMPORTANT IMPORTANT IMPORTANT • Windows 2000/XP: Administrator privileges are required. • When Quiet mode is active, the operating noise of the machine is reduced and printing speed will be slower than normal.
Page 62: Checking The Status Of The Machine With The Bj Status Monitor
Checking the status of the machine with the BJ Status Monitor If you display the BJ Status Monitor, you can check the status of the machine and the progress of a printing job. The status of the machine is displayed in real time and you can track the progress of individual print jobs.
Page 63: To Cancel Printing
Yellow A warning (operator call message) has been generated or the machine is mid-way through an operation. Read the explanation and take steps to fix the problem (Windows 98/Me: Refer to the [Guide] tab). An error has occurred. Read the explanation and take steps to fix the problem (Windows 98/Me: Refer to the [Guide] tab).
Page 64: To Display A List Of Printing Jobs
To display a list of printing jobs Click [Display Print Queue]. A list of jobs currently being printed or jobs waiting in the print queue will be displayed. You can temporarily halt or cancel printing jobs.
Page 65: Sharing The Printer And Using It On A Network
Sharing the printer and using it on a network Several computers connected to a network can share the printer connected to one of the computers. To share the printer, set up the printer as a shared printer on the server or host (the computer connected to the printer) and install the printer driver on each client or remote system (computers other than the server).
Page 66: Sharing The Printer In Windows 2000/Xp
Sharing the printer in Windows 2000/XP Install an additional driver if the server system is using Windows 2000/XP and the client systems Windows 98/Me. Have your Setup CD-ROM ready before you start. On the server computer, on the Windows taskbar, click [Start], point to [Settings], then click [Printers] (Windows XP: On the Start menu, click [Printers and Faxes]).
Page 67 Scanning Scanning with the operation panel...67 Setting the scanning method for the [Black Start] or [Color Start] key ...68 To set up in the [MP Toolbox] main screen...68 To set up in the [Settings] dialog box ...69 To set up in the [Scanners and Cameras] dialog box ...70 Scanning with the MP Toolbox ...71 MP Toolbox settings ...74 Scanner settings ...74...
Page 68 To revise the color adjustment settings currently on display or to return to default settings...100 To revise all color adjustment settings or to return to default settings ...100 Advanced Mode - [Color] tab - Brightness and contrast ...100 Advanced Mode - [Color] tab - Gamma ...101 Advanced Mode - [Color] tab - Histogram...102 Advanced Mode - [Color] tab - Tone curve ...103 Advanced Mode - [Halftone] tab...104...
Page 69: 3: Scanning
Chapter Scanning Scanning with the operation panel By pressing the [Black Start] or [Color Start] key on the machine, you can scan documents to your computer. Pressing the [Black Start] key has the same effect as clicking the [Save-1] button in the MP Toolbox.
Page 70: Setting The Scanning Method For The [Black Start] Or [Color Start] Key
To set up in the [MP Toolbox] main screen On the Windows desktop, double-click [Canon MP Toolbox 4.1]. Alternatively, on the Windows taskbar, click [Start], point to [(All) programs], [Canon], then [MP Toolbox 4.1]. Then click [Toolbox 4.1]. The MP Toolbox will open.
Page 71: To Set Up In The [Settings] Dialog Box
To set up in the [Settings] dialog box In the MP Toolbox, click [Settings]. In [BLACK Button] under [Button Link], select a function button for the operation of the [Black Start] key on the machine. Similarly, in [COLOR Button], select a function button for the [Color Start] key.
Page 72: To Set Up In The [Scanners And Cameras] Dialog Box
To set up in the [Scanners and Cameras] dialog box On the Windows taskbar, click [Start], point to [Settings], then click [Control Panel] (Windows XP: Click [Start], then click [Control Panel]). In the open window, double-click [Scanners and Cameras] (Windows XP: Click [Printers and Other Hardware], then click [Scanners and Cameras]).
Page 73: Scanning With The Mp Toolbox
Place the document face-down on the platen glass. On the Windows desktop, double-click [Canon MP Toolbox 4.1]. Alternatively, on the Windows taskbar, click [Start], point to [(All) programs], [Canon], then [MP Toolbox 4.1]. Then click [Toolbox 4.1]. The MP Toolbox will open.
Page 74 A dialog box will appear for each of the buttons. Example: [Mail] dialog box Adjust the settings. “MP Toolbox settings” If you clicked a button other than [Save-1], [Save-2], or [File] and no application appears in [Link scanned images to], select an application. If you want to keep the same settings for future scans, click [Apply].
Page 75 When ScanGear MP is displayed Adjust the settings, then click [Scan]. For settings “Setting preferences and scanning with ScanGear MP” Scanning will begin. If you clicked [Save-1], [Save-2], or [File] in step 3, the scanned document will be saved in the following location depending on your computer environment.
Page 76: Mp Toolbox Settings
MP Toolbox settings Example: [Scan] dialog box You can adjust the following settings when scanning with the MP Toolbox. Scanner settings [Select source] Displays where the document is placed. You can select [Platen Glass] only. [Scan mode] Select the scan mode. The scan modes you can select differ depending on the MP Toolbox button you click.
Page 77 [Color (Photos)] Scans a document as a color image with the Descreen function set to Off. [Color (Multi-Scan)] For scanning in multiple images placed on the platen glass, and creating a separate image file for each one. For the [Mail] button, a new e-mail message with several images attached, or several new mail messages with an image attached will open.
Page 78: Save Scanned Image To
Save scanned image to [File name] Enter a file name for the scanned image. If you try to save another file with the same name, four digits starting from 0001 will be attached after the file name. [Save as type] [BMP] Bitmap format [JPEG] JPEG format.
Page 79 IMPORTANT IMPORTANT IMPORTANT The software is compatible with the e-mail software Outlook Express, Microsoft Outlook, EUDORA, and Netscape Messenger. If you do not want to assign an application, click [Link Deletion]. When asked to confirm, click [Yes].
Page 80: Scanning An Image From An Application
– To use ScanGear MP, select [Canon MP370], [Canon MP360], or [Canon MP390]. – To use the WIA driver, select [WIA Canon MP370], [WIA Canon MP360], or [WIA Canon MP390]. If necessary, in the scanner driver dialog box, preview the scan and make adjustments.
Page 81: Creating One Pdf File From Two Or More
Place the document face-down on the platen glass. On the Windows desktop, double-click [Canon MP Toolbox 4.1]. Alternatively, on the Windows taskbar, click [Start], point to [(All) programs], [Canon], then [MP Toolbox 4.1]. Then click [Toolbox 4.1]. The MP Toolbox will open.
Page 82 When ScanGear MP is displayed Adjust your settings, then click [Scan]. For settings “Setting preferences and scanning with ScanGear MP” As each document is scanned, the following dialog box will appear. As you continue to scan, position the next document and click [Next]. Once scanning is completed, click [Finish].
Page 83 • The scanned document will be saved in the following location depending on your computer environment. – If the [My Documents] folder contains the [My Pictures] folder, a folder with the scanning date will be created in the [My Pictures] folder, and your document will be saved in this folder. –...
Page 84: Scanning Two Or More Small Documents At One Time
Scanning two or more small documents at one time You can scan two or more small documents (photographs etc.) at one time with the [Color (Multi-Scan)] in the MP Toolbox, or with the [Multi-Scan] (Simple Mode) or [Multi-Crop] (Advanced Mode) in ScanGear MP. “[Color (Multi-Scan)] in the MP Toolbox”...
Page 85: [Color (Multi-Scan)] In The Mp Toolbox
For placement of the documents On the Windows desktop, double-click [Canon MP Toolbox 4.1]. Alternatively, on the Windows taskbar, click [Start], point to [(All) programs], [Canon], then [MP Toolbox 4.1]. Then click [Toolbox 4.1]. The MP Toolbox will open. Click one of the MP Toolbox buttons (Save-2, File, Scan-1, Scan-2, Mail).
Page 86: [Multi-Scan] In Scangear Mp (Simple Mode)
[Multi-Scan] in ScanGear MP (Simple Mode) To scan two or more small documents (photographs etc.) without specifying the scanning area etc., use the [Multi-Scan] setting in ScanGear MP (Simple Mode). Each document becomes one single image. Place the document face-down on the platen glass. For placement of the documents Do one of the following.
Page 87: [Multi-Crop] In Scangear Mp (Advanced Mode)
Click [Next]. Scanning of the multiple documents will begin. If you selected [PDF] in [Save as type] in the MP Toolbox settings As each document is scanned, the following dialog box will appear. As you continue to scan, position the next document and click [Next]. Once scanning is completed, click [Finish].
Page 88 Click [Scan]. Scanning of the multiple documents will begin.
Page 89: Setting Preferences And Scanning With Scangear Mp
Setting preferences and scanning with ScanGear MP With ScanGear MP, you can review with the preview image (provisional scan) how the final image will be scanned and make detailed adjustments for the size and color of the image. If the preview image is satisfactory, you can then scan the document properly.
Page 90: Using Simple Mode
Using Simple Mode The Simple Mode dialog box is much simpler than the Advanced Mode dialog box. The only settings you have to adjust are where the document is placed and what type of document it is. You can select [Platen Glass] only in [Select source]. Place the document face-down on the platen glass.
Page 91: Using Advanced Mode
Using Advanced Mode In Advanced Mode, you can adjust settings such as brightness and contrast to the preview. Place the document face-down on the platen glass. Select settings for [Color Mode], [Output Resolution] and [Paper Size]. “Advanced Mode - [Main] tab settings” Click [Preview].
Page 92: Advanced Mode Toolbar
Scanning of the image will begin. Advanced Mode Toolbar With the Advanced Mode Toolbar, you can make adjustments to the preview image and also select a part of the image displayed. To enlarge or reduce the preview image On the Toolbar, click To enlarge, click on the image.
Page 93: To Detach And Move The Toolbar
To detach and move the Toolbar To detach the Toolbar from the ScanGear MP dialog box, click and hold on the edge of the Toolbar, then drag the Toolbar. It will return to its original position if you double-click on the title of the Toolbar. The Toolbar will adhere to a position if you drag it to the left or right of the preview area or the bottom frame.
Page 94: Advanced Mode - [Main] Tab Settings
Advanced Mode - [Main] tab settings You can adjust the following settings in the [Main] tab. [Select source] Displays where the document is placed. You can select [Platen Glass] only. [Color Mode] Select the type of document and the way in which it will be scanned. [Black and White] Select this mode when outputting photos and other documents to monochrome printer.
Page 95 The higher the resolution (number), the more detail in your image; the lower the resolution (number), the less detail. Either click or type a resolution between 25-2400 dpi (in 1 dpi increments), or enter one of the values 4800, 7200 or 9600 dpi. “Determining resolution”...
Page 96: Advanced Mode - [Settings] Tab Settings
Advanced Mode - [Settings] tab settings You can adjust the following settings on the [Settings] tab. [Filter processing] [Descreen] Click [Descreen] when scanning printed photographs and pictures. This setting is not selected by default. IMPORTANT • You cannot select [Descreen] if [Black and White] or [Text Enhanced] is selected in [Color Mode] on the [Main] tab, or if [Output Resolution] is greater than [600] dpi.
Page 97 Vividly reproduces the tone of a document on the screen. It is recommended that you normally select this setting. [Canon ColorGear Color matching] Select to automatically match the scanner, monitor and color printer colors, thus reducing time and trouble to manually match the monitor and printer colors.
Page 98: Advanced Mode - [Settings 1] Tab Settings In The [Preferences] Dialog Box
Advanced Mode - [Settings 1] tab settings in the [Preferences] dialog box To open the [Preferences] dialog box in Advanced Mode on the [Settings] tab, click [Preferences]. You can adjust the following settings on the [Settings 1] tab. [When application hides driver user interface] Color mode cannot be changed in applications such as OCR software which will not display the ScanGear MP dialog box (UI off mode), and consequently the document will be scanned with the settings in the application.
Page 99 Settings on the [Color] tab, and the Flip, Left and Right Rotate, Reverse Color and Ruler buttons in the Toolbar will be reproduced. [None] The preview image will not appear when you open ScanGear MP. [Executes the auto cropping after preview] If selected, the document will automatically be cropped to match the document size.
Page 100: Advanced Mode - [Settings 2] Tab Settings In The [Preferences] Dialog Box
Advanced Mode - [Settings 2] tab settings in the [Preferences] dialog box To open the [Preferences] dialog box in Advanced Mode on the [Settings] tab, click [Preferences]. You can adjust the following settings on the [Settings 2] tab. [Enable 48/16 bit output] You cannot select this setting.
Page 101: Advanced Mode - [Color] Tab Settings
In [Black and White] mode, the [Color] tab will change to the [Halftone] tab but no tab will be displayed in [Text Enhanced] mode or when [Canon ColorGear Color matching] is selected. When you adjust settings on the [Color] tab, your changes will be immediately reflected in the preview image or in the scan.
Page 102: To Scan With The Settings In The Saved Color Adjustment File
To scan with the settings in the saved color adjustment file Click (Load button). The image will be scanned with the saved settings. The file suffix will be (.adc) for color and (.adg) for grayscale. To revise the color adjustment settings currently on display or to return to default settings Click [Reset].
Page 103: Advanced Mode - [Color] Tab - Gamma
Move the [Brightness] slider to the left to increase the darkness of the image, and to the right to increase the brightness of the image. You can also enter values (-127 to 127). Move the [Contrast] slider to the left to decrease the contrast of the image, and to the right to increase the contrast of the image.
Page 104: Advanced Mode - [Color] Tab - Histogram
displayed in the middle of the tonal range (midtones) of the image. You can also enter values (0.10 to 10.00). Advanced Mode - [Color] tab - Histogram A histogram allows you to see the data concentration at each brightness level of an image. You can specify the darkest and brightest levels within an image, cut the levels and expand the middle of the tonal range of the image.
Page 105: Advanced Mode - [Color] Tab - Tone Curve
Advanced Mode - [Color] tab - Tone curve You can make subtle adjustments to the brightness of a specific area of an image by selecting the type of the tone curve, a graph showing the balance of tone input and output. The tone curve is active if [Color] or [Grayscale] is selected in [Color Mode] on the [Main] tab.
Page 106: Advanced Mode - [Halftone] Tab
Advanced Mode - [Halftone] tab If [Black and White] is selected in [Color Mode], the [Color] tab will become the [Halftone] tab. On the [Halftone] tab, you can set threshold. NOTE • The brightness of color and grayscale images are expressed as a value between 0 and 255 but brightness of black and white images is expressed in terms of either black or white including the parts of an image which are a color between the two.
Page 107: Determining Resolution
Determining resolution You can specify a resolution in [Image quality] in the MP Toolbox settings dialog box, or in [Output Resolution] in ScanGear MP. NOTE • The data in the image you have scanned is a collection of dots carrying information about brightness and color.
Page 108: Scanning With The Wia Driver
Scanning from the [Scanners and Cameras] dialog box On the Windows taskbar, click [Start], then click [Control Panel]. Click [Printers and Other Hardware], [Scanners and Cameras], then [WIA Canon MP370], [WIA Canon MP360], or [WIA Canon MP390]. Follow the instructions displayed in [Scanner and Camera Wizard].
Page 109: Setting Preferences In The Wia Driver
Setting preferences in the WIA driver With the WIA driver dialog box open, follow the steps below. “Scanning with the WIA driver (Windows XP only)” Click [Adjust the quality of the scanned picture]. When you displayed the dialog box from the [Scanners and Cameras] dialog box, click [Custom settings].
Page 110 Faxing (Fax model only) Sending a fax...109 Characters and symbols for fax numbers ...110 Selecting a recipient from the Address Book ...111 Adding a recipient to the Address Book ...112 Changing your fax settings...113 Registering or editing a recipient in the Address Book ...114 Opening the Address Book for the first time ...115 Registering a recipient (WAB contact) in the Address Book ...117 Searching and removing a recipient...118...
Page 111: 4: Faxing (Fax Model Only)
NOTE In most Windows applications, the command is [Print] on the File menu. In the [Print] dialog box, in the [Select Printer] or [Name] list, select [Canon MP390 FAX], then click [Print] or [OK]. [Print] dialog box (Example) [Print] dialog box in Word...
Page 112: Characters And Symbols For Fax Numbers
Enter the [Name] and [Fax] of the recipient, then click [Add to Recipient List]. NOTE • You can only enter one recipient. • You can use 0 through 9, dash (–), and parenthesis ( ) etc. in fax numbers. for fax numbers” •...
Page 113: Selecting A Recipient From The Address Book
Selecting a recipient from the Address Book To select a recipient from the Address Book, you need to create an Address Book beforehand. “Registering or editing a recipient in the Address Book” With the [Send Fax] dialog box displayed, follow the steps below. “Sending a fax”...
Page 114: Adding A Recipient To The Address Book
Adding a recipient to the Address Book By adding a recipient’s information to the Address Book, you can use this information for faxes you send in the future. With the [Send Fax] dialog box displayed, follow the steps below. “Sending a fax” In the [Send Fax] dialog box, enter the [Name] and [Fax] of the recipient.
Page 115: Changing Your Fax Settings
NOTE In most Windows applications, the command is [Print] on the File menu. In the [Print] dialog box, in [Select Printer] or [Name], select [Canon MP390 FAX], then click one of the following: Windows XP: [Preferences]; Windows 2000: [Fax Options] tab;...
Page 116: Registering Or Editing A Recipient In The Address Book
Right-click the [Canon MP390 FAX] icon, then click [Printing Preferences]. Windows 98/Me: Right-click the [Canon MP390 FAX] icon, then click [Properties]. In the [Properties] dialog box, on the [Details] tab, click [Setup]. In the [Fax Options] dialog box, click [Address Book].
Page 117: Opening The Address Book For The First Time
If you are not opening the Address Book for the first time, the dialog box below will open. “Registering a recipient (WAB contact) in the Address Book” “Searching and removing a recipient” “Designating a different Windows Address Book” “Importing an Address Book” Opening the Address Book for the first time When you open the Address Book for the first time, the [Setup Windows Address Book] dialog box will be displayed.
Page 118 By using an existing Windows Address Book, you can use it with other applications that use Windows Address Books. If you choose this option, you will not be able to later create a separate Address Book file of the MP (exclusively for this software). When you click [OK], the [Address Book] dialog box, [Select Recipient from Address Book] dialog box, or the recipient [Properties] dialog box will be displayed.
Page 119: Registering A Recipient (Wab Contact) In The Address Book
Registering a recipient (WAB contact) in the Address Book You can register an individual recipient (WAB contact) in the Address Book. A WAB contact is a recipient’s contact information registered in a Windows Address Book. With the [Address Book] dialog box displayed, follow the steps below. a recipient in the Address Book”...
Page 120: Searching And Removing A Recipient
To edit a contact entry With the [Address Book] dialog box displayed, follow the steps below. a recipient in the Address Book” In the [Address Book] dialog box, click the entry to edit in the Recipient list, and then click [Properties]. In the [Properties] dialog box, make the desired changes, then click [OK].
Page 121: Designating A Different Windows Address Book
Right-click the [Canon MP390 FAX] icon, then click [Printing Preferences]. Windows 98/Me: Right-click the [Canon MP390 FAX] icon, then click [Properties]. In the [Properties] dialog box, on the [Details] tab, click [Setup]. In the [Fax Options] dialog box, click [Address Book Profile].
Page 122: Importing An Address Book
Importing an Address Book You can import the entries from one Windows Address Book file into another, combining both sets of Address Book entries. For example, you can import fax recipient contacts in an Address Book file to an existing Address Book file.
Page 123 Troubleshooting Problems outputting...122 Memory card problems (MP390/MP370)...123 Problems installing and uninstalling software ...124 Problems printing from your computer...125 Problems scanning ...126...
Page 124: 5: Troubleshooting
Chapter Troubleshooting Problems outputting Cannot print at all, cannot print correctly 1. The [Alarm] lamp is flashing. If it is flashing, ( User's Guide). 2. The ink tanks are not installed correctly. Lift the scan unit until it locks into place, and open the inner cover, then check that the ink tanks are securely inserted.
Page 125: Paper Curls
Paper curls 1. You are using thin paper to print. Use 17 lb.-28 lb. (64 g/m 2. You have set curled paper in the multi-purpose tray. Uncurl the paper, then load it into the multi-purpose tray. 3. You are printing images that use a large quantity of ink such as photographs or pictures. Use thicker paper such as high resolution paper or glossy photo paper.
Page 126: Problems Installing And Uninstalling Software
If you have other applications (including virus checkers) open, close all of them and reinstall the software. 3. The computer has an old version of the software installed. (Canon MultiPASS is registered as a startup item in the Start menu program.)
Page 127: Problems Printing From Your Computer
Uninstallation was completed, but the [Canon] folder remains in the [Start] menu. 1. You uninstalled the MP Drivers before uninstalling the MP Toolbox. In the [Start] menu, open [Taskbar and Start Menu Properties] and remove [Canon] from here. The message <Version conflict> appears on your computer (Windows 98).
Page 128: Problems Scanning
3. An application error or <General Protection Fault> error is displayed on the computer. The application you are using to print with is not compatible with the operating system. Refer to the application's documentation. If the application is not compatible with the operating system you are using, generally you will be unable to print.
Page 129 3. Double-click [Scanners and Cameras]. (Windows XP: In the [Control Panel] window, click [Printers and Other Hardware], then [Scanners and Cameras].) 4. In the [Scanners and Cameras] window, if [Canon MP370], [Canon MP360], or [Canon MP390] (Windows XP: [WIA Canon MP370], [WIA Canon MP360], or [WIA Canon MP390]) is present, the machine is recognized.
Page 130 14. A cause other than the above is suspected. Restart the computer. You tried to create a multi-page PDF, but were not able to scan several documents 1. The ScanGear MP (Advanced Mode) setting in the [Preferences] dialog box is incorrect. (Because [Automatically quit ScanGear MP after scanning] is selected in [Preferences] of Advanced Mode, multiple documents cannot be scanned.) If you want to scan additional documents, follow the steps below to deselect [Automatically quit ScanGear...
Page 131: Glossary
Canon ColorGear color matching Color management system for high-speed, high-precision color processing using Canon’s own color management technology. Canon ColorGear is compatible with the industry-standard format “ICC Profiles” and enables high-precision color management using the properties of color devices specified in color profiles. The system is used in many Canon products.
Page 132 gamma correction Method for changing the brightness of an image. With gamma correction, the brightness of parts of an image in the middle of the tonal range is changed without changing the lightest or darkest areas of the image, which means you can change the brightness of an image while maintaining contrast.
Page 133 PDF (Portable Document Format) Document format of Adobe Systems. Using the Acrobat Reader viewing software, the document always appears in the same way regardless of the viewer’s computer environment. The MP Toolbox can save a scanned document as a PDF document. The characters in a document are recognized as text information and held in the PDF file so that you can search a PDF with simple keywords.
Page 134 The Universal Serial Bus (USB) connects peripherals such as the keyboard, mouse and printer to the computer with a USB cable. The port to which the USB cable is connected is called the USB port. WAB contact Information about an individual in a Windows Address Book. One WAB contact is created for an individual.
Page 135: Index
[Black Start] key ...67 Setting ...68 BMP ...76 Booklet Printing ...28, 32 Borderless Printing ...28, 33 Brightness ...100 Calibration ...95 Canon ColorGear Color matching ...95, 129 CD-ROM drive ...4 Cleaning ...51 Clear ...90 Client system ...63 Collate ...28 Color Auto crop ...75 balance ...26...
Page 136 Fax driver checking installation ...12 File ...71 name ...76 Filter processing ...94 Fit-to-Page Printing ...28, 29 Flipping ...90 Gamma ...101, 130 Graphic ...130 Grayscale ...74, 92, 130 printing ...25 [Halftone] tab ...104 Halftoning ...25 Hard disk ...4 High ...24 Histogram ...102 ICM ...130 Image Optimizer ...48 Image quality ...75, 105...
Page 137 Print Size ...93 Printer control ...29, 35 driver ...131 icon ...22 sharing ...63 sharing (Windows 2000/XP) ...64 Printer driver checking installation ...12 Printer Paper Size ...27 Printer sharing ...63 Printing ...20 canceling ...61 displaying preview before ...25 orientation ...27 previewing ...20 quality ...24 reducing data size ...26 type ...27...
Page 138 Tone curve ...103 Toolbar ...90 TWAIN ...131 Type of original ...88 Unsharp Mask ...94 Upper limit of attached file ...75 USB ...132 Connecting ...11 Vivid Photo ...47 WAB contact ...117, 132 When application hides driver user interface ...96 WIA ...132 WIA driver ...106 settings ...107 Windows Address Book ...132...

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Canon MultiPASS MP360 Software Manual

Table of Contents

2 Printing

3 Scanning

4 Faxing

5 Troubleshooting

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Troubleshooting

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