Related Manuals for Toshiba Strata IPT
Summary of Contents for Toshiba Strata IPT
- Page 1 STRATA IPT/DKT FEATUREPHONE USER GUIDE Front cover to be dropped in With wording STRATA IPT/DKT FEATUREPHONE USER GUIDE Business Communications Division 1 of 124 Toshiba Business Communications Division...
- Page 2 Strata and Stratagy are registered trademarks of the Toshiba Corporation in Japan and other countries. Trademarks, registered trademarks, and service marks are the property of their respective owners.
- Page 3 STRATA IPT/DKT FEATUREPHONE USER GUIDE COMPLIANCE STATEMENT Business products that can be clearly distinguished from consumer products. Following information is only for EU-member states: The use of the symbol indicates that this product may not be treated as household waste. By ensuring this product is...
- Page 4 STRATA IPT/DKT FEATUREPHONE USER GUIDE LICENSE AGREEMENT Toshiba Information Systems (UK) Limited acting through its Business Communications Division (“TIU”) - License Agreement. IMPORTANT: This License Agreement (“Agreement”) is a legal agreement between the customer (“You”) and TIU in respect of any switches, processors or other telecommunication products made available by TIU from time to time each of which is a “Product”...
- Page 5 STRATA IPT/DKT FEATUREPHONE USER GUIDE 7. Limitation Of Liability. TIU’s entire liability and your sole and exclusive remedy under this Agreement shall be at TIU’s option replacement of the media containing the Software or refund of the price paid. To the maximum extent...
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Page 6: Table Of Contents
STRATA IPT/DKT FEATUREPHONE USER GUIDE CONTENTS Introduction Organisation Conventions Related Documents/Media Chapter 1 – The Grand Tour Strata IPT2000-series Featurephones Fixed Buttons Flexible Buttons Liquid Crystal Display SoftIPT SoftIPT Icons Strata DKT 3000-series Featurephones Strata DKT 3500-series Featurephones Fixed Buttons... -
Page 7: Call Waiting 5
STRATA IPT/DKT FEATUREPHONE USER GUIDE Automatic Hold Consultation Hold Volume Control LCD Contrast Adjustments Basic SoftIPT Functions Start the SoftIPT Making a Call Switching a Call to Your Headset Creating a Directory Using the Directory to Call Labelling Feature Buttons Chapter 3 –... - Page 8 STRATA IPT/DKT FEATUREPHONE USER GUIDE Language Codes Microphone Cut-Off Off-hook Call Announce Override Calls Busy Override Do Not Disturb Override Executive Override Destination Restriction/Travelling Class Override Class of Service Override Privacy Override Paging Answering a Page All Call Page Emergency Page...
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Page 9: Station Call Forward Procedures 4
STRATA IPT/DKT FEATUREPHONE USER GUIDE Chapter 6 – Integration Features Programming Feature Buttons User Programming Mode Flexible Button Codes Setting/Changing a Flexible Button’s Function One Touch Buttons Changing a One Touch Button To Use a One Touch Button Setting/Changing a Personal Speed Dial Code... -
Page 10: Organisation
STRATA IPT/DKT FEATUREPHONE USER GUIDE INTRODUCTION This user guide describes how to use the Toshiba Strata series featurephone products with Strata CIX Office, Strata CTX 100-S, Strata CTX100, and Strata CTX670 telephone systems: • Strata IP featurephone (IPT1020F-SD, IPT2010F-SD, IPT2020F-SD and IPT2008F-SDL) •... -
Page 11: Conventions
10-1 first, then 10-2, 10-3, and 10-4. A station is considered busy when all extensions are being used. Note: The naming convention for DKT assignments within Toshiba is Directory Numbers. For clarity and ease of understanding, the terms Extension Number and Phantom Extension Number will be used in this document in lieu of PDN and PhDN. -
Page 12: Related Documents/Media
STRATA IPT/DKT FEATUREPHONE USER GUIDE RELATED DOCUMENTS/MEDIA Note: Some documents listed here may appear in different versions on the website, or in print. To find the most current version, check the version/date in the Publication Information section at the start of this document. -
Page 13: Chapter 1 - The Grand Tour
The 2000-series IP featurephones offer all the same features as the 3000-series digital featurephones, except the IPT2010F-SD does not support Speaker Off-hook Call Announce (OCA). All the Toshiba IPT2000F-series featurephones have speakerphones that enable you to place and receive calls without lifting the handset. - Page 14 STRATA IPT/DKT FEATUREPHONE USER GUIDE Toshiba LCD featurephones provide easy access to frequently-used features. Prompts guide you through specific tasks. They also provide Outside Line Identification, User Name/Number, Call Duration, Date/Time of Day displays, and the ability to display names and phone numbers of outside, incoming callers.
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Page 15: Fixed Buttons
STRATA IPT/DKT FEATUREPHONE USER GUIDE Fixed Buttons The fixed buttons on your dial pad enable you to perform standard functions quickly and easily. These buttons are described in Chapter 2 – The Basics. Voicemail Speed Dial (envelope) (lightning buttons) Microphone... -
Page 16: Liquid Crystal Display
STRATA IPT/DKT FEATUREPHONE USER GUIDE Liquid Crystal Display Your Liquid Crystal Display (LCD) (shown below) shows: • Desk Clock and Calendar in idle mode • Call Duration during an outside call • Operational, Advisory, and Notification messages CF-ALL 202-203+ CF-ALL 202-203+... -
Page 17: Softipt 1
Windows XP version of the SoftIPT GUI is shown below. The Toshiba SoftIPT integrates the power of a PC with all of the features available on a IPT2010-SD and DKT3000-series featurephone, except background music. The main difference is that you use a mouse or stylus to select buttons. -
Page 18: Softipt Icons
STRATA IPT/DKT FEATUREPHONE USER GUIDE SoftITP Icons Directory (Folder) – Clicking this icon enables you to access the directory you create using MS Outlook. Refer to “Creating a Directory” on page Setup (Wrench) – Clicking this icon enables you to view and change SoftIPT settings. Help (Question mark) –... -
Page 19: Strata Dkt 3000-Series Featurephones
89) 14-button with eight-line by 24-character tilting LCD and 16 Soft Key buttons. All of the Strata DKT3000 Classic series Toshiba speakerphones enable you to place and receive calls without lifting the handset. Toshiba LCD featurephones provide easy access to frequently-used features. Prompts guide you through specific tasks. - Page 20 STRATA IPT/DKT FEATUREPHONE USER GUIDE Handset LCD Display Dial Pad Flexible Buttons Fixed Buttons Strata DKT3010F-SD Featurephone 20 of 124 Toshiba Business Communications Division...
- Page 21 STRATA IPT/DKT FEATUREPHONE USER GUIDE Handset LCD Display Dial Pad LCD Control Buttons/Soft Keys Flexible Buttons Fixed Buttons Microphone Location Strata DKT3020F-SD Featurephone 21 of 124 Toshiba Business Communications Division...
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Page 22: Strata Dkt 3500-Series Featurephones
STRATA IPT/DKT FEATUREPHONE USER GUIDE Strata DKT3500 Elegance Digital Featurephones The Strata DKT3500 Elegance series models that can be connected to a Strata CTX include: • Strata DKT3524F-SD • Strata DKT3524F-S • Strata DKT3512F-SD • Strata DKT3512F-S The above models offer a different cosmetic styling but operate in much the same way as the Strata DKT3000 Classic digital featurephones. -
Page 23: Fixed Buttons
STRATA IPT/DKT FEATUREPHONE USER GUIDE Key Differences The main differences between the Strata DKT3000-classic series and the Strata DKT3500-elegance series featurephones are: DKT3500-Series DKT3000-Series Number of Flexible Buttons 12 or 24 10 or 20 Number of One touch keys Ringing LED indicator top right Button Assignments Flexible Buttons: These have the 10 light grey keys to the right hand side of the Flexible Buttons. -
Page 24: Chapter 2 - The Basics
STRATA IPT/DKT FEATUREPHONE USER GUIDE CHAPTER 2 - THE BASICS This chapter shows you the basic operation of your IPT1020F-SD, IPT2000-series, Strata DKT3000 and Strata DKT 3500-series featurephones. Important - Read First Be sure to check with your System Administrator and make sure you know which features are enabled on your system. -
Page 25: Making A Call
STRATA IPT/DKT FEATUREPHONE USER GUIDE Note: Check with your System Administrator to see if you are set with Tone First Signalling. If you do, you can press 2 to change to Voice First signalling. Voice First Signalling: Internal incoming call – your featurephone does not ring; instead you hear a long tone, then the caller’s voice. -
Page 26: Handset
STRATA IPT/DKT FEATUREPHONE USER GUIDE Handset 1. To make a call, lift the handset, then dial the number. A line may be automatically selected or you can manually choose a line. Dial tone plays through the handset. The Speaker and Microphone LEDs do not light. -
Page 27: Message Waiting
STRATA IPT/DKT FEATUREPHONE USER GUIDE Message Waiting Use your LED/button and LCD to see/retrieve message(s). An extension can receive up to four simultaneous Message Waiting indications and LCD messages. One message is reserved for the Message Centre. Your featurephone can be programmed to have up to four additional (flexible) Message Waiting buttons/LEDs. -
Page 28: Microphone
STRATA IPT/DKT FEATUREPHONE USER GUIDE 4. To turn Off a Message LED that you have set on another extension, press plus the extension Spkr number that has the message light set. Then press or hang up to release your featurephone. Your LCD shows the extension and “MW CANCEL.”... -
Page 29: Conference Calls 2
STRATA IPT/DKT FEATUREPHONE USER GUIDE • If you get voice mail, you can leave a message or hang up and let the transferred caller leave a message. • If you hear a long single tone, then announce the call over the called featurephone’s speaker. -
Page 30: Adding Voice Mail To A Conference 3
STRATA IPT/DKT FEATUREPHONE USER GUIDE Note: When the “master” of the conference hangs up, the control is automatically transferred to the first internal station added to the conference call. If no other internal stations are included in the conference call, the call will be disconnected. -
Page 31: Conference Split/Join/Drop
STRATA IPT/DKT FEATUREPHONE USER GUIDE 5. To supervise a tandem call, press the extension button. If the parties have finished, hang up...or if Cnf/Trn the parties are still talking, press and hang-up. Both Line LEDs turn Off and the connection is released. -
Page 32: Hold
STRATA IPT/DKT FEATUREPHONE USER GUIDE 2:202 RTRN NEXT Example, if you want to Split with extension 202, press the soft key until you see X:202 (X = NEXT any number). Then press X (in the example shown 2:202, press on the dial pad to Split 202.) 3. -
Page 33: Exclusive Hold
STRATA IPT/DKT FEATUREPHONE USER GUIDE Exclusive Hold This feature enables you to place a call on hold so that only you can retrieve it. Hold While on a call, press twice. That line’s LED flashes green while appearances of the line at other stations are steady red (in use). -
Page 34: Lcd Contrast Adjustments 3
STRATA IPT/DKT FEATUREPHONE USER GUIDE To adjust handset Beep Tone #6101 1. With the handset off-hook, dial the Beep Tone Adjustment Code (default code). You hear busy tone. 2. Press to reach the desired level. LCD Contrast Adjustments Press and hold down the button, and press and release repeatedly. -
Page 35: Basic Softipt Functions
STRATA IPT/DKT FEATUREPHONE USER GUIDE Basic SoftIPT Functions Chapter 1 – The Grand Tour, page 17 for an overview of the SoftIPT. Start the SoftIPT On a PC, double click on the SoftIPT icon on your PC desktop. Making a Call... -
Page 36: Switching A Call To Your Headset
STRATA IPT/DKT FEATUREPHONE USER GUIDE Switching a call to Your Handset You can switch a call from your IPT2010F-SD, IPT2020F-SD, Strata DKT3000- or 3500-series digital featurephone to the SoftIPT by placing the call on Hold and using the Call Pickup feature. -
Page 37: Labelling Feature Buttons
STRATA IPT/DKT FEATUREPHONE USER GUIDE Labelling Feature Buttons From the Softphone Setting window, you can change six featurephone button labels on a PDA and 10 on a PC. Changing the label does not change the function. To change the function, see “Programming Feature Buttons”... -
Page 38: Chapter 3 - Advanced Operation
STRATA IPT/DKT FEATUREPHONE USER GUIDE CHAPTER 3 - ADVANCED OPERATION This chapter gives you more details about your IPT2000-series, Strata DKT3000- and Strata DKT3500-series featurephone’s advanced functions. Using Your LCD If your featurephone has an LCD, use this section to learn more about its functions. -
Page 39: Soft Keys
STRATA IPT/DKT FEATUREPHONE USER GUIDE Soft Keys When Soft Keys are on, they replace the functions on the buttons below the LCD. The following table defines Soft Key Prompts. Table 1: Soft Key Prompts Soft Key Definition Activates Automatic Busy Redial after dialling a busy outside phone number. -
Page 40: Soft Key Example
STRATA IPT/DKT FEATUREPHONE USER GUIDE Soft Key Example When the Soft Key prompts appear on the LCD, the LCD Control Button just below the prompt offers access to that feature. Here’s an example of how Soft Keys work. 1. When an outside call is in progress, the LCD appears as shown below. - Page 41 STRATA IPT/DKT FEATUREPHONE USER GUIDE Until the call is answered, you see the screen shown below. CALLING When the call is answered, you see the screen shown below. TRNS = exit the call and transfer the first party to the second. JOIN = create a conference with you and both other parties. RTRN = drop the second party and return to a two-way conversation with the original party.
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Page 42: Advisory Messages
STRATA IPT/DKT FEATUREPHONE USER GUIDE Advisory Messages Advisory messaging enables you to store an informative message for LCD featurephones that call your phone. The messages can be up to 16 characters long. The Strata CIX/CTX provides a number of stored messages, shown in the table below. Message numbers 5~9 can be defined by your System Administrator. -
Page 43: Account Code Calls
STRATA IPT/DKT FEATUREPHONE USER GUIDE Account Code Calls Account Codes (Forced or Voluntary) can be used for a variety of reasons including billing, tracking, and line restriction applications. Account Codes are assigned in the system as a fixed length (default is six digits) and are recorded by the system, along with the details of the calls, which can be printed on a Station Message Detail Recording (SMDR) report. -
Page 44: Voluntary Account Codes (Verified/Non-Verified) 4
STRATA IPT/DKT FEATUREPHONE USER GUIDE Voluntary Account Codes (Verified/Non-Verified) Voluntary Account Codes are optional. They can be entered during a call and are used for tracking selected calls using Station Message Detail Report (SMDR) call detail recording option. If the system is set for Verified Account Codes, station users must enter a specific code when entering the Voluntary Account Code(s) or the code is not validated for the SMDR call report. -
Page 45: Automatic Busy Redial
STRATA IPT/DKT FEATUREPHONE USER GUIDE Automatic Busy Redial After reaching a busy outside number, you can activate Automatic Busy Redial so that the system automatically redials the number at regular intervals. The system repeats the redial until the destination is no longer busy. This feature may not be on some featurephones on your system. -
Page 46: Automatic Callback
STRATA IPT/DKT FEATUREPHONE USER GUIDE Automatic Callback When you reach a busy station, you can set Automatic Callback to have the system monitor the busy extension and notify you when it becomes idle. Automatic Callback can also place you in queue for an available outside line, if you reach a line group in which all lines are busy. -
Page 47: Background Music
STRATA IPT/DKT FEATUREPHONE USER GUIDE Background Music You can set background music over your phone speaker or over external speakers. Up to 16 different music sources can be applied to the Strata CIX/CTX system: the first source is Quiet Tone, all others can be music or recorded information. -
Page 48: Call Forward
STRATA IPT/DKT FEATUREPHONE USER GUIDE Call Forward There are two types of Call Forwarding that you can set. One is System Call Forward (set in system Programming) which automatically directs calls to a predefined location, such as Voice Mail. See your System Administrator to determine or change your System Call Forward destination. -
Page 49: Call Forward Settings
STRATA IPT/DKT FEATUREPHONE USER GUIDE Notes: • Call Forward Any Call and CF-Incoming line can be set simultaneously on a featurephone. This allows incoming lines calls to be forwarded to a different destination than all of the other types of calls. -
Page 50: Call Forward Examples
STRATA IPT/DKT FEATUREPHONE USER GUIDE • CF Pass Code – A four-digit Call Forward (CF) pass code established by system programming is required to allow one station to set CF for another station. This code is also used to allow DISA callers to set CF for another station. - Page 51 STRATA IPT/DKT FEATUREPHONE USER GUIDE Table 2: Call Forward Procedure Feature Button Sequence Call forward Any Call – Internal and Incoming Line Calls: Forward any call, whether an internal call or incoming line call. #6011 All Calls to an ext.
- Page 52 STRATA IPT/DKT FEATUREPHONE USER GUIDE Table 2: Call Forward Procedure (continued) Feature Button Sequence #6043 Busy No Answer to an ext. Press ext. button + + dial the dest. ext. no. (tone) + timer ( (tone) #6043 Busy No Answer to outside phone no.
- Page 53 STRATA IPT/DKT FEATUREPHONE USER GUIDE Table 2: Call Forward Procedure (continued) Feature Button Sequence Call Forward - Incoming Line Call - Set for Another Station: Enables you to set forwarding of incoming line calls for another phone within your telephone system #6014 All Calls to an ext.
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Page 54: Call History 5
STRATA IPT/DKT FEATUREPHONE USER GUIDE Call History Incoming calls with Caller ID or ANI information can be optionally recorded into a rolling list for the station where the call is ringing. The call is placed in the list along with the number, name (if provided), time and date of the call, and status of the call (answered, abandoned, or redirected). -
Page 55: Call Pickup
STRATA IPT/DKT FEATUREPHONE USER GUIDE To park a call Park in Orbit 1. While on a call, press Cnf/Trn ...or . The LED flashes green (consultation-hold). If you were on an extension during the call, and you have line button on your featurephone, the line LED will flash until the call is picked up (depending on programming). - Page 56 STRATA IPT/DKT FEATUREPHONE USER GUIDE To perform Call Pickup Press the buttons shown in the table below for the desired Pickup feature. Table 3: Call Pickup Feature Codes Ringing or To Pick Up Press Ext. Button, then dial Page Calls the access sequences below: #5#6 + Ext.
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Page 57: Direct Inward System Access (Disa)
STRATA IPT/DKT FEATUREPHONE USER GUIDE Call Waiting You can answer a call that is transferred to your station, even when your station is busy. When another call is camped onto your station, you hear two Camp-on tone beeps and the extension or Line LED flashes red (on-hold). -
Page 58: Direct Station Selection Buttons (Hotline)
STRATA IPT/DKT FEATUREPHONE USER GUIDE Direct Station Selection Buttons (Hotline) This optional feature enables you to use a button to connect directly to another station’s line extension. The DSS LED shows the status (idle/busy) of the station and/ or the station’s primary extension. -
Page 59: Do Not Disturb
STRATA IPT/DKT FEATUREPHONE USER GUIDE Table 4: Internal and External Call Ringing Tones Tone No. Frequency and Cadence 500 Hz 1 sec. On, 3 sec. Off, repeat 1300 Hz 1 sec. On, 1 sec. Off, repeat 500/640 Hz 1 sec. On, 3 sec. Off, repeat 500/640 Hz 1 sec. -
Page 60: Setting Dnd For Another Extension
STRATA IPT/DKT FEATUREPHONE USER GUIDE Setting DND for another Extension To activate DND for another extension #6191 Enter (hear Entry Tone) + the Primary extension of the remote extension + the pass code (hear Success Tone). This sets DND as if activated by the Primary extension on the target featurephone. -
Page 61: Door Phone(S)
STRATA IPT/DKT FEATUREPHONE USER GUIDE Door Phone(s) Door phones can be used to call phones selected in system programming. When a door phone calls, you hear a distinctive ringing tone, one or five times (set in system programming). You can also call a door phone and monitor the surrounding area. -
Page 62: Echo Cancellation
STRATA IPT/DKT FEATUREPHONE USER GUIDE Echo Cancellation If you hear echo on your IP featurephone, tap either once to cancel the echo. Emergency Call To make an emergency call, dial Emergency Monitoring Station Your system may have one digital featurephone assigned as an emergency monitoring station. If your featurephone has this assignment, your line LED will flash green when someone makes a call. -
Page 63: Language Codes 6
STRATA IPT/DKT FEATUREPHONE USER GUIDE Language Codes This feature enables you to change the language sent from the Operator console or from a PC. See your System Administrator to find out if your featurephone is programmed with the ability to change languages. -
Page 64: Off-Hook Call Announce
STRATA IPT/DKT FEATUREPHONE USER GUIDE Off-hook Call Announce Off-hook Call Announce (OCA) enables you to complete a call to a busy digital featurephone. Your featurephone must be programmed to either announce automatically or to announce after you press a button on your dial pad. The destination featurephone must be programmed to accept an OCA. The announcement may be delivered over the handset or the speaker. -
Page 65: Override Calls
STRATA IPT/DKT FEATUREPHONE USER GUIDE Override Calls The available override features are: Busy Override Ring Over Busy Override enables you to send a muted ring tone to a busy station to indicate a call is waiting. The Busy Override (BOV) muted ring can be programmed for each station to be two muted rings only or continued muted rings until the call is answered. -
Page 66: Destination Restriction/Travelling Class Override 6
STRATA IPT/DKT FEATUREPHONE USER GUIDE Destination Restriction/Travelling Class Override Enables a station user to override the Destination Restriction or Travelling Class of a particular featurephone by entering a pre-determined account code. To use Destination Restriction or Travelling Class Override 1. Press . -
Page 67: Paging
STRATA IPT/DKT FEATUREPHONE USER GUIDE Paging Station users can make page announcements to featurephones and external speakers. Check with your System Administrator to find out the zone numbers for various paging groups. To make a Page Announcement to featurephones or external speakers 1. -
Page 68: Privacy
STRATA IPT/DKT FEATUREPHONE USER GUIDE Privacy Privacy controls the ability of more than one person to use the same extension or CO line at the same time. Privacy applies to multiple appearances of extensions, Phantom extensions, outside Lines and outside Line Group buttons. The application of Privacy to individual featurephones is controlled in system programming. -
Page 69: Speed Dial
STRATA IPT/DKT FEATUREPHONE USER GUIDE Speed Dial Speed Dial (SD) enables you to dial a sequence of up to 32 digits with a shorter code. Dial sequences can include phone numbers, authorization codes, passwords feature activation codes and pauses. Speed Dial may be used to originate a call or invoked after a call is established. There are two types of Speed Dial: •... -
Page 70: Making A Call Using Speed Dial
STRATA IPT/DKT FEATUREPHONE USER GUIDE Making a Call Using Speed Dial There are two ways to begin a Speed Dial Call. Spdial 1. Press on a Strata DKT3000-series digital featurephone ...or press the button on any featurephone. 2. Dial the Station or System Speed Dial Number. Station Speed Dial numbers occupy numbers 100~199. -
Page 71: Storing A System/Station Speed Dial Number
STRATA IPT/DKT FEATUREPHONE USER GUIDE Storing a System/Station Speed Dial 1. Dial . The display shows “SPEED DIAL” and you hear Entry Tone. 2. Dial the Station Speed Dial number (100~199) or System Speed Dial number (200~999). The LCD shows your digits and you hear Entry Tone. -
Page 72: Advanced Speed Dial Operation
STRATA IPT/DKT FEATUREPHONE USER GUIDE Advanced Speed Dial Operation Special Characters SD numbers may include and Pause. For an example on how to use special characters, page Table 7: Phone Number Dial String Characters Entry Meaning End of Speed Dial Number when entering via access code (#66) Escape. -
Page 73: Tone/Pulse Dialling
STRATA IPT/DKT FEATUREPHONE USER GUIDE Tone/Pulse Dialling With some older Central Offices, you may have to make calls on outside lines programmed for rotary dial pulses. This feature enables you, while on these lines, to switch to tone dial to access remote equipment (such as an answering machine) requiring touchtones. -
Page 74: Voice Mail Soft Keys
STRATA IPT/DKT FEATUREPHONE USER GUIDE Voice Mail Soft Keys This section provides simple definitions of the Stratagy ES (including the Stratagy iES32) Voice Mail Soft Keys. Once your featurephone is connected to your Stratagy ES voice mailbox, the LCD displays the Stratagy ES Main Menu options shown in Table 8 below. - Page 75 STRATA IPT/DKT FEATUREPHONE USER GUIDE Table 9: Soft Keys for Strata CIX/CTX Featurephones (Continued) IPT 2008F SDL DKT3001, DKT3010F SD Voicemail functions DKT 3014 DKT 3020F SD, DKT3524F-SD DKT3524F-S, DKT3512F-SD DKT 3512F-S, IP Featurephones ALL MSGS Copy All Messages APPEND...
- Page 76 STRATA IPT/DKT FEATUREPHONE USER GUIDE Table 9: Soft Keys for Strata CIX/CIX Featurephones (continued) IPT 2008F SDL DKT3001, DKT3010F SD Voicemail functions DKT 3014 DKT 3020F SD, DKT3524F-SD DKT3524F-S, DKT3512F-SD DKT 3512F-S, IP Featurephones PAUSE PLAY Pause playback PER DST LST...
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Page 77: Call Recording
STRATA IPT/DKT FEATUREPHONE USER GUIDE Call Recording While on an active call, a station user can record the conversation and store it in a Stratagy voice mailbox. Recordings can also be paused or restarted. Depending upon the options selected by your... -
Page 78: Other Voice Mail Features
STRATA IPT/DKT FEATUREPHONE USER GUIDE Notes: The following notes apply to telephone systems that are networked. For instance, if your company is so large that some departments are connected to one system (node) and others are on another (either in the same building or in another city), the featurephones on the other node are considered “remote”... -
Page 79: Chapter 4 - Ipt2008-Sdl Lcd Features
STRATA IPT/DKT FEATUREPHONE USER GUIDE CHAPTER 4 – STRATA IPT2008F-SDL LCD FEATURES This chapter shows how to use the IPT2008F-SDL (shown below) large screen display. LCD Display Soft Keys Soft Keys (SK) Handset LCD Control Button/Soft Keys Dial Pad Navigation... -
Page 80: Buttons
STRATA IPT/DKT FEATUREPHONE USER GUIDE Buttons This featurephone has Fixed buttons, Navigation buttons, eight flexible buttons and 16 soft key buttons. Fixed Buttons The fixed buttons on your dial pad enable you to perform standard functions quickly and easily. These buttons are described in Chapter 2 – The Basics. These buttons are common on all the Strata IPT2000-series featurephones. -
Page 81: Idle Display 8
STRATA IPT/DKT FEATUREPHONE USER GUIDE Idle Display This screen displays the following (for a picture, see “Directory and Speed Dial Listings” on page 90): • User Name • PDN (maximum length is five digits) • Date and Time (Month, Date, Day) •... -
Page 82: Left And Right Tab Soft Keys
STRATA IPT/DKT FEATUREPHONE USER GUIDE Left and Right Tab Soft Keys Press the Left and Right tab soft keys to navigate to different operations. Using these soft keys, you can tab left to right from Phone, Config and Web and vice versa. The following screens display when you switch from one tab to the other or perform different functions. -
Page 83: Directory And Speed Dial Listings 8
STRATA IPT/DKT FEATUREPHONE USER GUIDE Directory and Speed Dial Listings The directory menu (idle state) is shown below. Direct Station Selection External Directory Scrolling Directories System Speed Dial Internal Directory Personal Speed Dial Right Tab Soft Key Left Tab Soft Key Direct Station Selection This option displays all named stations in alphabetical order. -
Page 84: System Speed Dial And Personal Speed Dial
STRATA IPT/DKT FEATUREPHONE USER GUIDE 3. To select someone from the list, press the Soft Key next to their name. Press the Talk soft key. The system calls that number. 3200 TALK System Speed Dial and Personal Speed Dial Using System Speed Dial and Personal Speed Dial is very similar to using Direct Station Selection, described above. - Page 85 STRATA IPT/DKT FEATUREPHONE USER GUIDE 2. Begin by entering the name (see Table 10 on page 88) and pressing the FIND Soft Key. FRED LEFT RIGHT EXIT FIND If you entered “B,” all names beginning with “B” are listed. You can press the MORE Soft Keys to view adjacent pages.
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Page 86: Storing Personal Speed Dial Names
STRATA IPT/DKT FEATUREPHONE USER GUIDE Storing Personal Speed Dial Names You can store names with Personal Speed Dial numbers. These names will display as Soft Keys, that can be used for dialling with the Personal SD directory on the IPT2008F- SDL featurephone... -
Page 87: Web Access
STRATA IPT/DKT FEATUREPHONE USER GUIDE Web Access To access the web 1. Tab to the Web display (shown right) 2. Press plus 3. To navigate use the “IPT2008-SDL Web Application Icons” below. Enter 4. Press (center button among the Navigation buttons). - Page 88 STRATA IPT/DKT FEATUREPHONE USER GUIDE Table 10: Dial Pad Alphanumeric Characters Dial Number of times to press the dial pad button Buttons space goto goto goto goto goto goto p goto goto w 0 (1 0 (2 “ & ‘...
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Page 89: Chapter 5 - Dkt3014 Lcd Features
STRATA IPT/DKT FEATUREPHONE USER GUIDE CHAPTER 5 – STRATA DKT3014F LCD FEATURES This chapter shows how to use the Strata DKT3014F (shown below) large screen directory display and individual name searches. Strata DKT3014F Featurephone 89 of 124 Toshiba Business Communications Division... -
Page 90: Directory And Speed Dial Listings 9
STRATA IPT/DKT FEATUREPHONE USER GUIDE Directory and Speed Dial Listings The directory menu (idle state) is shown below. FRED S NO. 3371 Direct Station Selection FEB 19 MONDAY 12:00 Scrolling System Speed Dial DIRECT SS Directories SYSTEM SD Personal Speed Dial... -
Page 91: System Speed Dial And Personal Speed Dial
STRATA IPT/DKT FEATUREPHONE USER GUIDE 3. To select someone from the list, press the Soft Key next to their name. The system calls that number. CALLING 3200 System Speed Dial and Personal Speed Dial Using System Speed Dial and Personal Speed Dial is very similar to using Direct Station Selection, described above. - Page 92 STRATA IPT/DKT FEATUREPHONE USER GUIDE 2. Begin by entering the name (see Table 11 on page 97) and pressing the FIND Soft Key. FRED J NO. 3371 LEFT RIGHT EXIT FIND If you entered “B,” all names beginning with “B” are listed. You can press the MORE Soft Keys to view adjacent pages.
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Page 93: Storing Personal Speed Dial Names
STRATA IPT/DKT FEATUREPHONE USER GUIDE Storing Personal Speed Dial Names You can store names with Personal Speed Dial numbers. These names will display as Soft Keys, that can be used for dialling with the Personal SD directory on the IPT2008- SDL featurephone. - Page 94 STRATA IPT/DKT FEATUREPHONE USER GUIDE Table 11: Dial Pad Alphanumeric Characters Dial Number of times to press the dial pad button Buttons ‘ & & Spdial 6. Press . The Speed Dial name is now programmed. 7. Go off hook. The IPT exits User Programming Mode.
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Page 95: Programming Feature Buttons
User Programming enables users to customize these features: • Flexible Buttons – Toshiba featurephones have 10, 14, or 20 Flexible Buttons to which the user can assign any one of approximately 50 different features (DND, ACB, Release, etc.). Once assigned to a button, the feature is accessed by pressing that button. Some of the types of feature buttons that users can set on their featurephones include: •... -
Page 96: User Programming Mode
STRATA IPT/DKT FEATUREPHONE USER GUIDE In addition to the Programming Mode, an advanced programming function enables your System Administrator to individually turn On/Off the featurephone’s beep tone, handset call waiting tone, and microphone background noise cancellation option. This mode enables LCD contrast adjustment and testing the Strata IPT3014F LCD screen. -
Page 97: One Touch Buttons
STRATA IPT/DKT FEATUREPHONE USER GUIDE Table 12: Flexible Button Codes Feature Code Feature Code Account Code Caller ID Automatic Busy Redial – On Cancel Automatic Callback Do Not Disturb (On/Off) Background Music Door Lock Cancel Call Forward (CF) – Any Calls... -
Page 98: To Use A One Touch Button
STRATA IPT/DKT FEATUREPHONE USER GUIDE • A maximum of 32 characters. • Station and System Speed Dial index (or bin) numbers can be entered. The Speed Dial index number will automatically dial out on the extension or Line programmed on the One Touch button with the associated Speed Dial index number. -
Page 99: Setting/Changing A Personal Speed Dial Code
STRATA IPT/DKT FEATUREPHONE USER GUIDE Setting/Changing a Personal Speed Dial Code “Storing a System/Station Speed Dial Number” on page Feature Codes Feature Access Codes are entered as a sequence on your featurephone to use a particular feature. For an example of Call Forward, see “Call Forward Examples”... - Page 100 STRATA IPT/DKT FEATUREPHONE USER GUIDE Table 14: Feature Access Codes (continued) Feature Feature Access Code Sequences + #5#36 Ext. button + Page Zone No. (01~08) All Call Page, Group Page and/or External Page Pickup of page #5#5 + Ext. No. of another phone being paged.
- Page 101 STRATA IPT/DKT FEATUREPHONE USER GUIDE Table 14: Feature Access Codes (continued) Feature Feature Access Code Sequences Off-hook Call Announce or Busy Voice First: ; Tone First: , or , depending on Override programming for your phone. Override Busy, Do Not Disturb...
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Page 102: Led Indicator Details
STRATA IPT/DKT FEATUREPHONE USER GUIDE LED Indicator Details Each line and feature button has a LED next to it which indicates the status of the line or feature associated with the button. Line LEDs light red or green and flash at varying rates to indicate call... - Page 103 STRATA IPT/DKT FEATUREPHONE USER GUIDE CHAPTER 7 – ADM/DSS CONSOLE This chapter provides an overview of the following two optional units and describes the features, buttons and associated LEDs. It describes the various models for the following two types of units.
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Page 104: Buttons And Leds
STRATA IPT/DKT FEATUREPHONE USER GUIDE Buttons and LEDs The DADM3120 and DADM3020 essentially look and operate the same way, each providing 20 feature buttons to their respective featurephones. These flexible feature buttons can be assigned as CO line, Directory Number, DSS, One Touch Speed Dial or any other flexible feature. -
Page 105: Dss Buttons
STRATA IPT/DKT FEATUREPHONE USER GUIDE DSS Console The Direct Station Selection (DSS) console operates alongside an IP or digital featurephone to provide 60 additional buttons. The Strata DKT3000- series featurephones requires a 3000- series DSS; the 2000-series featurephone requires a 2000-series DSS. A DDSS3060 example is shown right. -
Page 106: Calling A Station
STRATA IPT/DKT FEATUREPHONE USER GUIDE Calling a Station To call a station’s extension from either a DSS console or a DADM, press the DSS associated with the station. A station call with a DSS button can be made on-hook or off-hook, and with Voice First or Tone signalling. -
Page 107: Call Answering (Outside Line)
STRATA IPT/DKT FEATUREPHONE USER GUIDE Call Transfer with Camp-on You can transfer a call to a busy station from either a DSS console or an DADM. Use the DSS to transfer the call, even though the DSS LED associated with the station you are “transferring to” is red. -
Page 108: Call Forward Override (Dss Override)
STRATA IPT/DKT FEATUREPHONE USER GUIDE Call Forward Override (DSS Override) Either the DSS buttons on your DSS console or the associated featurephone can be set in system programming to ring stations that are in the Call Forward mode, instead of being forwarded. Usually the console’s featurephone is the unit activated to perform this function. -
Page 109: Centrex Feature Buttons
STRATA IPT/DKT FEATUREPHONE USER GUIDE APPENDIX A – CENTREX APPLICATION Your system may be equipped with the Centrex Application, which enhances its feature capability when installed behind a Centrex or PBX system. Your featurephone may have access to one or... -
Page 110: Appendix B – Button Labels
STRATA IPT/DKT FEATUREPHONE USER GUIDE APPENDIX B – BUTTON LABELS All Flexible Buttons must be programmed for your featurephone in system programming and vary for individual featurephones. If a button does not appear on your display or featurephone keystrip label, see your System Administrator for button assignments. - Page 111 STRATA IPT/DKT FEATUREPHONE USER GUIDE Table 16: Feature Button Definitions (continued) Button Definitions Call Frwd Call Forward-External – Press to forward Private or DID line calls to an external or External internal phone number. Caller ID Caller ID – Press to view the Call History list (may include name/number, date, status).
- Page 112 STRATA IPT/DKT FEATUREPHONE USER GUIDE Table 16: Feature Button Definitions (continued) Button Definitions Start Start — Press to make an outgoing call using an ISDN trunk. Sub address — Press to enter a sub address on an ISDN trunk outgoing call.
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Page 113: Notes To Users
STRATA IPT/DKT FEATUREPHONE USER GUIDE NOTES TO USERS Safety Approval. Toshiba Information System (U.K.) Ltd declare that the Strata CIX Office complies with the EEC’s LVD directive, (Directive No. 73/23/EEC). The product has been assessed and found to comply with EN60950:2000. - Page 114 -Humidity 20% to 80% EMC Compliance. Toshiba Information Systems (U.K.) Ltd declares that the Strata CIX Office complies with the EEC’s EMC directive, Directive No. 89/366/EEC as amended by directive 92/31/EEC. The product has been assessed and found to comply with the following product specific standards: •...
- Page 115 TBR 17. The system must be installed in accordance with BS6701 parts 1 and 2, the latest issue shall apply. Toshiba Information Systems claim approval to OFTEL general variation NS/V/1235/P/100020. The information contained in this paragraph supports Toshiba’s claim: The following features require the interconnection of 2 or more exchange lines.
- Page 116 STRATA IPT/DKT FEATUREPHONE USER GUIDE 1300/1780Hz (T2) Call from D/phone Call from D/phone Call from D/phone Busy/DND Override Recall Indication Emergency Ring down Call 2 Wire extns 1. 20Hz 0.4s On 0.2s Off 0.4s On 3s Off Ringing Signal 2. 20Hz...
- Page 117 -5.2 ASTU - Values indicate a transmission loss. 14.1. Loudness Ratings. The table below lists the measured loudness rating of the Toshiba proprietary terminals. SLR and RLR @ 0km PSTN. (All values are +/-1dB) Tabe 5: Sys Port: PDKU2A/BDKU/BDKS Type:...
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Page 118: Index
STRATA IPT/DKT FEATUREPHONE USER GUIDE INDEX abandoned call numbers (see Call History), organization, conventions, related documents, access codes, 44, 70, 71, 99 account codes, 43, 44 calls, forced, verified/non-verified, add-on module DSS console, advisory messaging, all call page, alphanumeric entry,... - Page 119 STRATA IPT/DKT FEATUREPHONE USER GUIDE caller ID, call forward access codes, any call, 48, 95 override, station, system, call history, call hold, calling, calling from SoftDKT, call park, orbits, call pickup, 55, 56 held calls, call recording, call transfer, call waiting,...
- Page 120 STRATA IPT/DKT FEATUREPHONE USER GUIDE door phone, calling, drop, DSS, buttons on ADMs and DSS, consoles, call answering, call forward override, calling, console, night transfer, paging, speed dial, transferring, echo cancellation, emergency call, page, emergency call, emergency ringdown, exclusive hold,...
- Page 121 STRATA IPT/DKT FEATUREPHONE USER GUIDE IADM, 101, 103 LED indicators, internal directory, 84, 91 IPT1020-SD, IPT2008-SDL, alphanumeric dial pad, buttons, idle display, name storage, ISDN buttons, 73, 112 join, language changes, language code, (large screen), 38, 93 3000-series buttons, 19, 23...
- Page 122 STRATA IPT/DKT FEATUREPHONE USER GUIDE names storing speed dial, 86, 93 names (entering), 85, 88, 94 network access, night ring answer, night transfer button, off-hook call announce (OCA), 63, 64 one touch button, 97, 98 outside line access, operator console,...
- Page 123 STRATA IPT/DKT FEATUREPHONE USER GUIDE redial, 45, 68 repeat last number dialed, ringing distinctive settings, line preference, ringing line preference, ringing repeat, signalling tone, voice first, SoftDKT buttons more features, setting, calling, directory, label feature buttons (Line1~Line6), soft keys, 4, 32, 33...
- Page 124 STRATA IPT/DKT FEATUREPHONE USER GUIDE user programming, 95, 96 voice first signalling, voice mail access codes, call record, conference, direct transfer, volume control, 33, 101 voluntary account codes (verified/non- verified), accessing the web, alphanumeric dial pad, 88, 94 application Icons,...