Finding the IP Address of Your Printer ......................30 Installation and Setup ..............................31 Installation and Setup Overview ........................31 Selecting a Location for the Printer ....................... 31 Connecting the Printer ............................32 More Information ................................. 45 Xerox VersaLink B400 Printer ® ® User Guide...
Page 4
® App Gallery Account ....................... 54 Logging in to your Xerox App Gallery Account ..................55 ® Installing or Updating an App from the Xerox ® App Gallery ............... 56 Device ....................................57 Device Overview ..............................57 About ..................................59 Supply Status ................................
Page 5
General Precautions ..............................124 Cleaning the Printer ..............................125 Cleaning the Exterior of the Printer ......................125 Cleaning the Interior ............................125 Adjustments and Maintenance Procedures ...................... 126 Adjusting Paper Registration .......................... 126 Xerox VersaLink B400 Printer ® ® User Guide...
Page 6
More Information ............................... 164 Specifications Printer Configurations and Options ........................166 Available Configurations ..........................166 Standard Features .............................. 166 Options and Upgrades ............................167 Physical Specifications .............................. 168 Weights and Dimensions ..........................168 Xerox VersaLink B400 Printer ® ® User Guide...
Page 7
European Union ................................188 Domestic/Household Environment ......................188 Professional/Business Environment ......................188 Collection and Disposal of Equipment and Batteries ................189 Battery Symbol Note ............................189 Battery Removal ..............................189 Other Countries................................190 Xerox VersaLink B400 Printer ® ® User Guide...
Environmental, Health, and Safety Contact Information ................18 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. Xerox VersaLink B400 Printer ®...
These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards. The safety and environment testing and performance of this product have been verified using Xerox ® materials only.
The printer causes a circuit breaker, fuse, or other safety device to activate. If any of these conditions occur, do the following: Power off the printer immediately. Disconnect the power cord from the electrical outlet. Call an authorized service representative. Xerox VersaLink B400 Printer ® ®...
Emergency Turn Off If any of the following conditions occur, power off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: •...
Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • Clean the device with a dry lint-free cloth only. • Do not burn any consumables or routine maintenance items. For information on Xerox ® supplies recycling programs, go to www.xerox.com/gwa. WARNING: Do not use aerosol cleaners.
Do not touch the part or area of the printer. Do not expose the drum cartridges to direct sunlight. Do not burn the toner cartridges. Do not burn the waste cartridge. Do not burn the drum cartridges. Xerox VersaLink B400 Printer ® ®...
Page 17
Do not reload paper previously printed on or used. Do not copy money, revenue stamps, or postage stamps. Printer Symbols For details about all the printer symbols that appear on your printer, refer to the guide at www.xerox.com/office/VLB400docs. Xerox VersaLink B400 Printer ®...
Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) Europe: +44 1707 353 434 For product safety information in the United States and Canada, go to www.xerox.com/environment.
Accessing the Printer............................... 26 • Introduction to Apps............................... 27 • Information Pages ................................28 • The Embedded Web Server ............................30 • Installation and Setup ..............................31 • More Information ................................45 Xerox VersaLink B400 Printer ® ® User Guide...
1. Tray 1 5. Control Panel 2. Bypass Tray 6. Output Tray 3. Front Door 7. Output Tray Paper Stop 4. USB Memory Port 8. Optional 550-Sheet Feeder, maximum of 3 (Trays 2–4) Xerox VersaLink B400 Printer ® ® User Guide...
Displays errors and warnings. • Provides the Power/Wake button used for powering on or off the printer. This button also supports the power-saver modes, and blinks to indicate the power status of the printer. Xerox VersaLink B400 Printer ® ®...
Page 22
When a job is being processed, a Pause icon appears in the notification banner area. To pause the current job, touch the Pause icon. The job pauses with the option to resume or delete the job. Xerox VersaLink B400 Printer ®...
9. Foreign Device Interface Connector 3. Fuser 10. USB 2.0 Port 4. Power Connector 11. USB 3.0 Port 5. Back Cover 12. Wireless Network Adapter Port Cover 6. Control Board 13. Ethernet Port 7. Left-Side Cover Xerox VersaLink B400 Printer ® ® User Guide...
Powering On the Printer To power on the printer when it is off, press the power switch and then press the Power/Wake button. CAUTION: Do not unplug the power cord while the printer powers on. Xerox VersaLink B400 Printer ®...
Select an option: − To restart the printer, touch Restart. To place the printer in Sleep Mode, touch Sleep. − In Sleep Mode, the touch screen goes dark and the Power/Wake button flashes. Xerox VersaLink B400 Printer ® ® User Guide...
Type the User Name using the keypad, then touch Enter. If prompted, enter the password, then press Enter. Touch OK. Note: To access each service that is password-protected, repeat steps 3 and 4. Xerox VersaLink B400 Printer ® ® User Guide...
Introduction to Apps Xerox Apps are a gateway to the features and functions of your device. There are standard Apps that are already installed on the device and that appear on the Home screen. There are also Apps that are installed as standard but are hidden when your device is used for the first time.
At the printer control panel, press the Home button. Touch Device > About > Information Pages. To print an information page, touch the desired page. To return to the Home screen, press the Home button. Xerox VersaLink B400 Printer ®...
Printing the Configuration Report At the printer control panel, press the Home button. Touch Device > About > Information Pages. Touch Configuration Report. To return to the Home screen, press the Home button. Xerox VersaLink B400 Printer ® ® User Guide...
Touch Device > About > Information Pages. Touch Configuration Report. The IP address appears in the Connectivity section of the Configuration Report for IPv4 or IPv6. To return to the Home screen, press the Home button. Xerox VersaLink B400 Printer ®...
Routers, network hubs and switches, modems, Ethernet cables, and USB cables are not included with your printer and are purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to the Embedded Web Server.
A wireless network connection is typically faster than USB and allows direct access to the settings of the printer using the Embedded Web Server. Xerox VersaLink B400 Printer ®...
Set the network IP printer address, or set up the printer for automatic printer IP detection. For more System Administrator Guide information, refer to the at www.xerox.com/office/VLB400docs. Connecting to a Wireless Network A wireless local area network (WLAN) provides the means to connect two or more devices in a LAN without a physical connection.
Page 34
To install the Wireless Network Adapter: Power off the printer. Remove the left-side cover. To remove the Wireless Network Adapter Port Cover, press the latch to the left, then pull the cover away from the printer. Xerox VersaLink B400 Printer ® ®...
Page 35
Removing the Wireless Network Adapter. Power on the printer. System Configure the Wi-Fi Settings. For details about configuring the Wi-Fi settings, refer to the Administrator Guide at www.xerox.com/office/VLB400docs. Removing the Wireless Network Adapter Power off the printer. Xerox VersaLink B400 Printer ®...
Page 36
Pulling on a secured adapter can damage it. To reinstall the Wireless Network Adapter Port Cover, insert the tab into the small slot. Gently press the port cover against the back of the printer until the cover latches into place. Xerox VersaLink B400 Printer ®...
Page 37
Place the left-side cover into position and slide it toward the front of the printer. Tighten the bolt to secure the cover. Connect the printer to your computer with a USB cable or through the network using an Ethernet cable. Power on the printer. Xerox VersaLink B400 Printer ® ®...
System Administrator the previous network, reset the wireless settings. For more information, refer to the Guide at www.xerox.com/office/VLB400docs. Connecting to Wi-Fi Direct You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer, or smart phone, using Wi-Fi Direct.
To enter a physical location or address for the printer, in the Geo-Location field, enter the geographic latitude and longitude coordinates in decimal form. For example, use coordinates such as 45.325026, -122.766831 for a location. Click OK. To activate your changes, at the prompt, click Restart Now. Xerox VersaLink B400 Printer ® ®...
After the printer is registered, a confirmation status window appears. 11. To access the Google Cloud Print feature, in your Google account, click Manage Your Printer. Note: The default printer name appears in this format: Model name (MAC address). Xerox VersaLink B400 Printer ®...
Finding the IP Address of Your Printer on page 30. Software and Documentation disc If the is not available, download the latest drivers from www.xerox.com/office/VLB400drivers. Operating System Requirements • Windows 7, Windows 8.1, Windows Server 2008, Windows 10, Windows Server 2008 R2, and Windows Server 2012.
Page 42
Open Xerox ® Print Drivers 3.xx.x.dmg/.pkg as needed for your printer. To run Xerox ® Print Drivers 3.xx.x.dmg/.pkg, double-click the appropriate file name. When prompted, click Continue. To accept the license agreement, click I Agree.
Page 43
From the printer software list, select the print driver for your printer model. 10. Click Add. For reference: Online Support Assistant at: www.xerox.com/office/VLB400support Installing Drivers and Utilities for UNIX and Linux For details on installing print drivers and utilities for UNIX and Linux, refer to UNIX and Linux Printing on page 77.
Page 44
Select Add a printer using a TCP/IP address or hostname, then click Next. From the Device type field, select Web Services Device. Enter the printer IP address in the Hostname or IP address field, then click Next. Click Close. Xerox VersaLink B400 Printer ®...
You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/VLB400docs www.xerox.com/office/VLB400support Technical support information for your printer; including online technical support, Online Support Assistant, and print driver downloads. Information Pages Print from the control panel.
Customize and Personalize This chapter includes: • Customize and Personalize Overview ........................48 • Customizing or Personalizing the Home Screen ....................49 • Customizing or Personalizing the Apps ........................50 Xerox VersaLink B400 Printer ® ® User Guide...
You can configure your personal Home page to hide or show only the Apps you use. Personalization options ensure that the functions displayed meet individual user needs, improving efficiency. Xerox VersaLink B400 Printer ®...
Touch Customize. Touch and hold the required App. Drag the App to the new location. Release the App. Touch Done. Verify that the Apps appear in the correct location on the Home screen. Xerox VersaLink B400 Printer ® ® User Guide...
Touch Enter Preset Name, then to enter a preset name, use the keypad. Touch Next. Select an icon that best suits the preset that you are creating. Touch Done. Note: The preset is stored within the Preset feature. Xerox VersaLink B400 Printer ® ® User Guide...
To remove the current App customization settings: At the printer control panel, press the Home button. Touch the App required. Scroll to the bottom, then touch Customize. Touch Remove App Customization. At the prompt, touch OK. Xerox VersaLink B400 Printer ® ® User Guide...
For details about Customizing the Home screen and the Apps features, refer to Customize and Personalize on page 47. A range of Apps are available for download and installation from the Xerox App Gallery. These include ® Xerox ®...
An App Gallery account can be setup using the control panel or the Embedded Web Server. For information about accessing the Embedded Web Server, refer to Getting Started on page 30. Note: If you have an existing Xerox App Gallery Account, refer to Logging in to your App Gallery Account on page 55. Xerox...
Access your email account for the email address that you provided to Xerox App Gallery. Open the Xerox App Gallery Account Request email, then click the URL link for creating an account. Review and accept the Terms of Use. To continue creating an account, click the Agree button.
App Gallery Xerox ® Apps add, extend, or customize the functionality of your device. You can use the Xerox ® Gallery App to browse and install Apps at your device control panel. To install an App from the App Gallery: At the printer control panel, press the Home button.
You can view the status of the paper trays, billing and supplies information, and print information pages. Many Device options can be configured to meet your individual needs. For details about configuring all System Administrator Guide of the Device settings, refer to the at www.xerox.com/office/VLB400docs. Xerox VersaLink B400 Printer ®...
Xerox Apps ® Device Options The following Device options are available: Option Description Language allows you to set the language that appears on the control Language panel display. The About option provides an overview of your device and its current settings About and status.
Xerox Apps ® About The About option provides an overview of your device and its current settings and status. You can access information pages and reports using this option. Information Pages Your printer has a set of information pages that you can print. These pages include configuration and font information, demonstration pages, and more.
To exit the menu, touch OK. To return to the Device screen, touch the back arrow. To check the supplies status and set up alerts using the Embedded Web Server, refer to the System Administrator Guide at www.xerox.com/office/VLB400docs. Xerox VersaLink B400 Printer ®...
You can use the Remote Services option in the Embedded Web Server to send error and usage information to the Xerox support team to help them resolve problems quickly. For information about enabling Remote Services and uploading information to Xerox, refer to the System Administrator Guide at www.xerox.com/office/VLB400docs.
Xerox Apps ® Jobs This section includes: • Jobs Overview ..................................62 • Managing Jobs .................................. 62 • Managing Special Job Types ............................63 • Managing Jobs using the Embedded Web Server ....................67 Jobs Overview Use Jobs to view current jobs, print saved, personal, and secure jobs, and view details of completed jobs.
Xerox Apps ® To view, print, or delete saved and secure jobs: At the printer control panel, press the Home button. To view a list of active and completed jobs, touch Jobs. To view a list of specific job types, touch an option.
Page 64
For Windows, click Printer Properties. Depending on your application, the title of the button − can vary. For Macintosh, in the Print window, click Preview, then select Xerox Features. − For Job Type, select Saved Job. Type a job name or select a name from the list, then click OK.
Page 65
Xerox Apps ® Touch your folder. Enter the passcode number, then touch OK. Select an option: − To print a Secure Print job, touch the job. − To print all the jobs in the folder, touch Print All. − To delete a Secure Print job, touch the Trash icon, then at the prompt, touch Delete.
Page 66
For Windows, click Printer Properties. Depending on your application, the title of the − button varies. For Macintosh, in the Print window, click Preview, then select Xerox Features. − For Job Type, select Sample Set. Select any other required printing options.
Xerox Apps ® Managing Jobs using the Embedded Web Server You can view a list of active jobs and delete print jobs from the Active Jobs list in the Embedded Web Server. You can use the Embedded Web Server to submit jobs for printing at the device. You can print .pdf, .ps, .pcl, .prn, .xps, .jpg, .tif and .txt files directly from the Embedded Web Server without opening...
If this feature does not appear, enable the feature or contact the system administrator. System Administrator Guide For details, refer to the at www.xerox.com/office/VLB400docs. Add files to the Document Source Table. − To print a group of print-ready files, for the USB drive or folder, touch the Select All icon.
Page 69
If this feature does not appear, enable the feature or contact the system administrator. System Administrator Guide For details, refer to the at www.xerox.com/office/VLB400docs. Add files to the Document Source Table. To print a group of print-ready files, for the USB drive or folder, touch the Select All icon.
This chapter includes: • Printing Overview ................................72 • Selecting Printing Options ............................73 • Printing From a USB Flash Drive ..........................80 • Printing Features ................................81 • Using Custom Paper Sizes............................. 93 Xerox VersaLink B400 Printer ® ® User Guide...
Access the print settings in your software application. For most software applications, press CTRL+P for Windows, or CMD+P for Macintosh. Select your printer. Access the print driver settings by selecting Properties or Preferences for Windows, or Xerox ® Features for Macintosh. The title of the button can vary depending on your application.
• Mobile Printing Options ..............................79 Printing options, also called print driver software options, are specified as Printing Preferences in Windows, and Xerox ® Features in Macintosh. Printing options include settings for 2-sided printing, page layout, and print quality. Printing options that are set from Printing Preferences become the default setting.
In the Printing Preferences window, click a tab, then select the options. To save the settings, click OK. Note: For more information about Windows print driver options, click the Help button (?) in the Printing Preferences window. Xerox VersaLink B400 Printer ® ®...
In the Printing Properties window, click Saved Settings, then click Save As. To save the set of options in the Saved Settings list, type a name for the set of printing options, then click OK. Xerox VersaLink B400 Printer ®...
To use specific printing options, change the settings before sending the job to the printer. With the document open in your application, click File > Print. Select your printer. In the Print window, click Preview, then select Xerox Features. To see all printing options, click Show Details. Note: Select any other required printing options from the lists.
Provide a common look and feel across the many different suppliers of UNIX and Linux operating systems. Installing the Xerox Printer Manager ® Before you begin: Ensure that you have root or superuser privileges to install Xerox ® Printer Manager. To install the Xerox ® Printer Manager: Download the appropriate package for your operating system.
PPD for CUPS from the Drivers and Downloads page on the Xerox Support website. Copy the PPD into the CUPS ppd/Xerox folder on your workstation. If you are unsure of the location of the folder, use the Find command to locate the PPD files.
Wireless devices must join the same wireless network as the printer. • The name and location of your printer appears in a list of Mopria-enabled printers on connected devices. To print using Mopria, follow the directions provided with your mobile device. Xerox VersaLink B400 Printer ® ®...
If this feature does not appear, enable the feature or contact the system administrator. System Administrator Guide For details, refer to the at www.xerox.com/office/VLB400docs. Add files to the Document Source Table. − To print a group of print-ready files, for the USB drive or folder, touch the Select All icon.
Do one of the following: − To pause the print job, touch Pause. To resume the print job, touch Resume. To delete the print job, touch Delete. At the prompt, touch Delete. − Xerox VersaLink B400 Printer ® ® User Guide...
For Windows, click Printer Properties. Depending on your application, the title of the button − can vary. For Macintosh, in the Print window, click Preview, then select Xerox Features. − For Job Type, select Saved Job. Type a job name or select a name from the list, then click OK.
Page 83
For Windows, click Printer Properties. Depending on your application, the title of the − button varies. − For Macintosh, in the Print window, click Preview, then select Xerox Features. For Job Type, select Secure Print. Type the passcode, confirm the passcode, then click OK. Select any other required printing options.
Page 84
To print all the jobs in the folder, touch Print All. − − To delete all the jobs in the folder, touch Delete All. To return to the Home screen, press the Home button. Xerox VersaLink B400 Printer ® ®...
Page 85
For Windows, click Printer Properties. Depending on your application, the title of the − button varies. For Macintosh, in the Print window, click Preview, then select Xerox Features. − For Job Type, select Sample Set. Select any other required printing options.
• For Windows, paper options are in the Paper field on the Printing Options tab. • For Macintosh, in the Print window, in Xerox Features, paper options are in the Paper field for Paper/Output. Scaling Scaling reduces or enlarges the original document to match the selected output paper size.
To print 1, 2, 4, 6, 9, or 16 pages per side, select Pages Per Sheet on the Page Layout tab. • For Windows, Page Layout is on the Document Options tab. • For Macintosh, in the Print window, Layout is on the Preview list. Xerox VersaLink B400 Printer ® ®...
For Windows, Lightness and Contrast features are on the Image Options tab. • For Macintosh, in the Print window, in Xerox Features, Image Options is on the Paper/Output list. Contrast You can use the Contrast feature to adjust the variation between light and dark areas of the print job.
• For Windows, the Special Pages tab is on the Document Options tab. • For Macintosh, in the Print window, in Xerox Features, Special Pages is on the Paper/Output drop-down list. Printing Cover Pages A cover page is the first or last page of a document. You can select paper sources for the cover pages that are different from the source used for the body of a document.
Use Job Setting prints the job using the attributes shown in the Job Settings box. Job Setting: Displays the attributes of the paper for the remainder of the job. • Note: Some combinations of 2-sided printing with certain paper types and sizes can produce unexpected results. Xerox VersaLink B400 Printer ® ® User Guide...
− Print on Page 1 Only prints the watermark only on the first page of the document. If you select a picture as a watermark, specify the lightness settings for the image. Click OK. Xerox VersaLink B400 Printer ® ®...
To enable or disable Banner Pages, contact your system administrator, or refer to the Administrator Guide at www.xerox.com/office/VLB400docs. Selecting Job Completion Notification for Windows You can select to be notified when your job finishes printing. A message appears on your computer screen with the name of the job and the name of the printer where it was printed.
Load the custom-size paper. For details, refer to Loading Paper on page 100. In the application, click File > Print. From the Paper Size list, select the custom paper size. Click Print. Xerox VersaLink B400 Printer ® ® User Guide...
Touch the current size setting, then from the list, touch Custom. In the Custom Paper Size screen, enter the height and width of the new size. To save the setting, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink B400 Printer ®...
Paper and Media This chapter includes: • Supported Paper ................................96 • Loading Paper ................................. 100 • Printing on Special Paper ............................112 Xerox VersaLink B400 Printer ® ® User Guide...
For best results, use Xerox paper and media recommended for your printer. Ordering Paper To order paper or other media, contact your local reseller or visit www.xerox.com/office/VLB400supplies. General Paper Loading Guidelines •...
CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your local representative for details.
215 x 315 mm, 8.5 x 12.4 in. Executive (184 x 267 mm, 7.25 x 10.5 in.) 203 x 254 mm, 8 x 10 in. Statement (140 x 216 mm, 5.5 x 8.5 in.) Xerox VersaLink B400 Printer ® ®...
Supported Paper Types and Weights on page 98. • For types and weights of supported Cardstock for 2-Sided printing, refer to Supported Paper Types and Weights for Automatic 2-Sided Printing on page 99. Xerox VersaLink B400 Printer ® ® User Guide...
For details about how to change the paper tray setting when loading paper in trays 1–4, refer to Loading Paper in Trays 1–4 on page 101. For details about how to change the paper setting when loading paper in the bypass tray, refer to Loading Paper in the Bypass Tray. Xerox VersaLink B400 Printer ® ®...
Adjust the paper length and width guides as shown. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. Xerox VersaLink B400 Printer ®...
Page 102
Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. Adjust the length and width guides to fit the paper. Slide the tray back into the printer. Xerox VersaLink B400 Printer ®...
Page 103
To select a paper type, touch the current paper type, then select a paper type. • To select a paper color, touch the current paper color, then select a paper color. To save the settings, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink B400 Printer ® ®...
This procedure separates any sheets that are stuck together and reduces the possibility of jams. Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to use it. Xerox VersaLink B400 Printer ®...
Page 105
For 2-sided printing, load letterhead and pre-printed paper face down with the top edge facing you. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. Xerox VersaLink B400 Printer ® ®...
Page 106
To select a paper type, touch the current paper type, then select a paper type. • To select a paper color, touch the current paper color, then select a paper color. To save a setting, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink B400 Printer ® ®...
To remove the bypass tray from the printer, pull the tray straight out of the printer. If the bypass tray is loaded with paper already, remove any paper that is a different size or type. Raise the paper stop. Xerox VersaLink B400 Printer ®...
Page 108
Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. Adjust the width guides and the paper stop until they touch the edges of the paper. Xerox VersaLink B400 Printer ®...
Page 109
To select a paper type, touch the current paper type, then select a paper type. • To select a paper color, touch the current paper color, then select a paper color. To save the settings, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink B400 Printer ® ®...
To protect the paper when the tray is extended, place the paper cover over the extended section of the paper tray. Xerox VersaLink B400 Printer ®...
Page 111
If the tray is extended for Legal-size paper, the tray protrudes when it is inserted into the printer. Load paper into the tray before inserting it back into the printer. For details, refer to Loading Paper into Trays 1–4 on page 101. Xerox VersaLink B400 Printer ® ® User Guide...
This section includes: • Envelopes ..................................112 • Labels ....................................118 To order paper or other media, contact your local reseller or visit www.xerox.com/office/VLB400supplies. Envelopes You can print envelopes from the bypass tray only. Guidelines for Printing Envelopes • Use only paper envelopes.
Page 113
Open the bypass tray. Move the width guides to the edges of the tray. Note: If you do not load envelopes immediately after you remove them from the packaging, they can bulge. Flatten them to avoid jams. Xerox VersaLink B400 Printer ® ®...
Page 114
− For C5 envelopes, do one of the following steps. • Insert envelopes with the print side up, flaps open and down, and the bottom of the envelope going into the printer. Xerox VersaLink B400 Printer ® ® User Guide...
Page 115
To select a paper type, touch the current paper type, then select envelope. • To select an envelope color, touch the current paper color, then select a color. To save the settings, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink B400 Printer ® ®...
Page 116
On the back of the printer, lift the door release latch, then pull open the door. To open the Fuser, lift both green fuser levers to their full-upright position. Locate the two gray Fuser switches, then slide each one to the setting for envelopes. Xerox VersaLink B400 Printer ®...
Page 117
Lower the green levers to their original position. Close the rear door. Print your document. When printing completes, to print all other paper types, repeat these steps to return the gray switches back to the paper setting. Xerox VersaLink B400 Printer ® ®...
• Before loading labels, remove all other paper from the tray. CAUTION: Do not use any sheet where labels are missing, curled, or pulled away from the backing sheet. It could damage the printer. Xerox VersaLink B400 Printer ® ®...
Page 119
Adjust the paper length and width guides as shown. Load labels into the tray with the label side face up. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause paper jams. Xerox VersaLink B400 Printer ®...
Page 120
• • To select a paper color, touch the current paper color, then select a paper color. To save the settings, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink B400 Printer ® ® User Guide...
Page 121
• • To select a paper color, touch the current paper color, then select a paper color. To save the settings, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink B400 Printer ® ® User Guide...
Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate. • Ensure any parts removed during cleaning are replaced before you plug in the printer. Xerox VersaLink B400 Printer ®...
If a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Power off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the paper jam after the printer has cooled. Xerox VersaLink B400 Printer ®...
To increase or decrease the number of sample pages, for Quantity, touch Plus (+) or Minus (-), then touch OK. To print the sample pages, touch Print Sample. When printing is completed, touch Close. Xerox VersaLink B400 Printer ® ®...
Page 127
10. For Side 2, measure the distance of the printed image from the top, bottom, left, and right edges. 11. If the image is centered, no adjustment is required. If not centered, adjust the paper registration. For details, refer to Performing a Paper Registration Adjustment on page 128. Xerox VersaLink B400 Printer ® ®...
Page 128
As needed, repeat steps 4 through 6 to enter additional values. Print another sample page, then repeat the process until you complete the registration corrections. 10. To return to the Home screen, press the Home button. Xerox VersaLink B400 Printer ®...
Xerox ® Toner is the only toner designed and manufactured under strict quality controls by Xerox for specific use with this printer. Routine Maintenance Items Routine maintenance items are printer parts that have a limited life and require periodic replacement.
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
Page 131
To return to the Device screen, touch the back arrow. To check the supplies status and set up alerts using the Embedded Web Server, refer to the System Administrator Guide at www.xerox.com/office/VLB400docs. Supplies Usage Report The Supplies Usage Report provides coverage information and part numbers for reordering supplies.
Use a damp cloth to wipe off spilled toner. Never use a vacuum cleaner to remove spills. Electric sparks inside the vacuum cleaner can cause a fire or explosion. If you spill a large volume of toner, contact your local Xerox representative. •...
The toner cartridge is low. Order a new toner cartridge. Out of Toner The toner cartridge is empty. Replace the toner cartridge with a new one. Recycling Supplies For more information on the Xerox ® supplies recycling program, go to: www.xerox.com/gwa. Xerox...
If you provide regular billing information for your device, you can use the Remote Services Upload feature to simplify the process. You can enable Remote Services to send billing meter readings to Xerox automatically so that you do not have to collect the readings manually. Refer to the System Administrator Guide for further information.
Remove any paper or other media from the output tray. If the output tray extension is open, close it. Remove the paper from the paper tray. Xerox VersaLink B400 Printer ®...
Page 136
When moving the printer over a long distance, remove the drum cartridge and toner cartridge to prevent toner from spilling. CAUTION: Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox ® Warranty, Service Agreement, or Total Satisfaction Guarantee. The Xerox ®...
Use a power source with the specifications listed in the Electrical a voltage or frequency that does not Specifications on page 171. match the printer specifications. CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet. Xerox VersaLink B400 Printer ® ® User Guide...
On the control panel, press the Power/Wake button. The printer has an error. If the Status LED is blinking amber, follow the instructions on the control panel to clear the error. If the error persists, contact your Xerox representative. The printer is out of paper.
The job is complex. Wait. No action needed. The print-quality mode in the driver is Change the print-quality mode in the print driver to Standard. set to Enhanced. Xerox VersaLink B400 Printer ® ® User Guide...
Solutions There is an obstruction or debris inside the Power off the printer and remove the obstruction or debris. If you printer. cannot remove it, contact your Xerox representative. Paper Tray Will Not Close Probable Causes Solutions The paper tray does not fully close.
Allow the printer to operate for several hours at room temperature. The relative humidity of the room is too high. • Reduce the humidity in the room. • Move the printer to a location where the temperature and relative humidity are within the operating specifications. Xerox VersaLink B400 Printer ®...
If a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Power off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox representative.
Troubleshooting Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.
To resolve the error that appears on the control panel, clear all paper from the paper path. Remove any paper from the Bypass Tray. Grasp both sides of the Bypass Tray, then pull it straight out of the printer. Xerox VersaLink B400 Printer ®...
Page 146
Troubleshooting Pull out Tray 1 until it stops. To remove the tray, lift the front of it slightly, then pull it out of the printer. Remove the jammed paper. Xerox VersaLink B400 Printer ® ® User Guide...
Page 147
− − To select a new paper size, type or color, touch the current setting, then select a new setting. When finished, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink B400 Printer ® ®...
Page 148
To resolve the error that appears on the control panel, clear all paper from the paper path. Remove any paper from the Bypass Tray. Grasp both sides of the Bypass Tray, then pull it straight out of the printer. Pull out Tray 1 until it stops. Xerox VersaLink B400 Printer ®...
Page 149
Remove any crumpled paper from the tray and any remaining paper jammed in the printer. Insert Tray 1 into the printer, then push it in all the way. Note: If the tray is extended for legal-size paper, the tray protrudes when it is inserted into the printer. Xerox VersaLink B400 Printer ® ®...
Page 150
To confirm the same paper size, type, or color, touch OK. − To select a new paper size, type or color, touch the current setting, then select a new setting. When finished, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink B400 Printer ® ®...
Page 151
To remove the tray, lift the front of it slightly, then pull it out of the printer. Remove any crumpled paper from the tray and any remaining paper jammed at the front of the printer. Xerox VersaLink B400 Printer ®...
Page 152
− − To select a new paper size, type or color, touch the current setting, select a new setting, then touch OK. To return to the Home screen, press the Home button. Xerox VersaLink B400 Printer ® ® User Guide...
Page 153
To resolve the error that appears on the control panel, clear all paper from the paper path. Lift the door release latch, then pull open the door. If paper is jammed in the Fuser, raise both green levers to open the Fuser. To open the paper guide, raise the green handle. Xerox VersaLink B400 Printer ®...
Page 154
Troubleshooting Remove any jammed paper from the Fuser area. Close the paper guide on the Fuser. Lower the green levers to their original position. Xerox VersaLink B400 Printer ® ® User Guide...
Page 155
Troubleshooting Remove any jammed paper from the back of the printer. Close the rear door. Xerox VersaLink B400 Printer ® ® User Guide...
The paper is moist from humidity. Remove the moist paper and replace it with new, dry paper. Using paper of the wrong size, Use only Xerox approved paper. For details, refer to Supported Paper thickness, or type. page 96.
Ensure that paper is loaded into the correct tray. For details, refer to Supported Paper on page 96. Tray is loaded with mixed paper. Load the tray with only one type and size of paper. Xerox VersaLink B400 Printer ® ®...
CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your local representative for details.
• Verify that the toner cartridge is approved for use in this printer, and replace it as needed. For best results, use a genuine Xerox toner cartridge. • Replace the paper with a recommended size and type, and confirm that your printer and print driver settings are correct.
Page 160
• Ensure that the toner cartridge is installed correctly. image is blurry. • If you used a non-genuine brand toner cartridge, install a genuine Xerox toner cartridge. • Use the Rough paper type setting, or try a paper with a smoother surface.
Page 161
• Verify that the toner cartridge is approved for use in this printer, and replace it as needed. For best results, use a genuine Xerox toner cartridge. The output print is wrinkled • Verify that the paper is the correct size, type, and weight for the printer or stained.
Page 162
• 95 mm (3.7 in.) - Fuser 3. If the repeating defects matches the Drum Cartridge distances, replace the Drum Cartridge. 4. If the distance matches the Fuser or Transfer Roller, call for service or replace the Maintenance Kit. Xerox VersaLink B400 Printer ® ®...
At the printer control panel, press the Home button. Touch Device > About > Information Pages. To print an information page, touch the desired page. To return to the Home screen, press the Home button. Xerox VersaLink B400 Printer ®...
You can find solutions for print-quality problems, paper jams, software installation issues, and more. To access the Online Support Assistant, go to www.xerox.com/office/VLB400support. Information Pages Your printer has a set of information pages that you can print. These pages include configuration and font information, demonstration pages, and more.
• USB 3.0 (Type B) • Ethernet 10BASE-T/100BASE-TX/1000BASE-T • Wireless network connectivity with an IEEE802.11 n/g/b-compliant Wireless Network Adapter (optional) • Near Field Communication (NFC) • AirPrint™ • Mopria™ Remote Access Embedded Web Server Xerox VersaLink B400 Printer ® ® User Guide...
18 in 426 m m 459 m m 16.8 in 18.1 in Configuration with Three Optional 550-Sheet Feeders 740 m m 29.1 in 426 m m 16.8 in 459 m m 18.1 in Xerox VersaLink B400 Printer ® ® User Guide...
7.9 in 15.7 in 100 m m 3.9 in 940 m m 37 in 400 m m 1426 mm 15.7 in 600 m m 56.1 in 23.6 in 959 m m 37.8 in Xerox VersaLink B400 Printer ® ® User Guide...
Under extreme environmental conditions, such as 10°C and 85% relative humidity, printing defects can occur due to condensation inside the printer. Elevation For optimum performance, use the printer at elevations below 3100 m (10,170 ft.). Xerox VersaLink B400 Printer ®...
Reducing product energy consumption helps combat smog, acid rain, and long-term changes to the climate by decreasing the emissions that result from generating electricity. ENERGY STAR settings are preset on Xerox equipment at the factory to switch to Power Saver modes ®...
• 1-sided printing: 47ppm on Letter-sized paper and 45 ppm on A4 paper • 2-sided printing: 28 images per minute on Letter-sized paper and on A4 paper • Heavyweight Paper: 23 ppm Xerox VersaLink B400 Printer ® ® User Guide...
• Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
1999/5/EC This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for the environment. A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox. WARNINGS: • Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment.
Page 176
Regulatory Information Environmental Benefits of Duplex Printing Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
Page 177
To enable Auto Power Off mode, contact your System Administrator. For details, refer to the Administrator Guide at www.xerox.com/office/VLB400docs. To learn more about Xerox participation in sustainability initiatives, go to: www.xerox.com/about-xerox/environment/enus.html. Note: Changing the default Power Saver activation times can result in an overall higher energy consumption of the device.
This product is certified to Environmental Choice standard for office machines, meeting all requirements for reduced environmental impact. As part of achieving certification, Xerox Corporation has proven this product meets the Environmental Choice criteria for energy efficiency. Certified copier, printer, multifunctional device, and fax products must also meet criteria such as reduced chemical emissions and demonstrate compatibility with recycled supplies.
(2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. Ozone Release This printer produces ozone during normal operation.
“fair use” or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. Xerox VersaLink B400 Printer ®...
Canada or a department, board, Commission, or agency established by the Government of Canada or of a province or of a government of a state other than Canada Xerox VersaLink B400 Printer ®...
Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. Xerox VersaLink B400 Printer ® ®...
Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. Xerox VersaLink B400 Printer ® ® User Guide...
Recycling and Disposal This appendix includes: • All Countries ..................................186 • North America ................................. 187 • European Union ................................188 • Other Countries ................................190 Xerox VersaLink B400 Printer ® ® User Guide...
Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.
In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. Xerox...
This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive. Battery Removal Batteries should only be replaced by a manufacturer-approved service facility. Xerox VersaLink B400 Printer ®...
Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. Xerox VersaLink B400 Printer ® ® User Guide...