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Toshiba IP5000 User Manual
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Toshiba IP5000 User Manual

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IP5000 SERIES FEATUREPHONE
USER GUIDE

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  • Page 1 IP5000 SERIES FEATUREPHONE USER GUIDE...
  • Page 2 IP5000-UG-VA Version A, October 2008 CAUTION! Do not use cleansers that contain benzene, paint thinner, alcohol or other solvents on the telephone's rubber feet. The colour of the rubber may transfer to the desk or mounting surface. © Copyright 2008 Toshiba Information Systems (UK) Ltd.
  • Page 3 COMPLIANCE STATEMENT Business products that can be clearly distinguished from consumer products. Following information is only for EU-member states: The use of the symbol indicates that this product may not be treated as household waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this...
  • Page 4 LICENSE AGREEMENT Toshiba Information Systems (UK) Limited acting through its Business Communications Division ("TIU") - License Agreement. IMPORTANT: This License Agreement ("Agreement") is a legal agreement between the customer ("You") and TIU in respect of any switches, processors or other telecommunication products made available by TIU from time to time each of which is a "Product"...
  • Page 5 Toshiba Strata CIX. Toshiba does not endorse, warrant nor assume any liability in connection with such third party products or services.
  • Page 6 This page is intentionally left blank.

  • Page 7: Table Of Contents

    LCD...9 9-Line LCD Display ...9 4-Line LCD Display ...10 Soft Keys...11 Chapter 2 – The Basics Customising Your Telephone ...13 Volume Control ...13 LCD Contrast...14 Brightness Control ...15 Backlight On/Off ...16 Keystrip Labels ...17 Strata CIX IP5000-series Telephone UG 10/08...
  • Page 8 Fixed Buttons...30 Flexible Buttons...31 Liquid Crystal Display...31 Basic SoftIPT Functions ...32 Start the SoftIPT ...32 Making a Call ...32 Switching a Call to Your Headset ...32 Creating a Directory ...33 Using the Directory to Call...33 Strata CIX IP5000-series Telephone UG 10/08...
  • Page 9 Adding Voice Mail to a Conference...53 Supervising a Tandem Call...54 Conference Add/Split/Join/Drop ...54 Direct Inward System Access (DISA) ...56 Direct Station Selection Buttons (Hotline) ...56 Do Not Disturb...57 Setting DND for Another Extension...58 Strata CIX IP5000-series Telephone UG 10/08 Contents Chapter 4 – Feature Operations...
  • Page 10 Advanced Speed Dial Operation ...73 Storing Personal Speed Dial Names ...74 Time and Date Setting (Local)...76 Tone First / Voice First Signalling...77 Tone First Signalling ...77 Voice First Signalling ...77 Tone/Pulse Dialling ...78 Uniform Call Distribution...79 Strata CIX IP5000-series Telephone UG 10/08...
  • Page 11 Programmable Feature Button Codes ...96 Setting/Changing a Programmable Feature Button’s Function ...97 One Touch Buttons ...98 Changing a One Touch Button ...98 To Use a One Touch Button ...99 Strata CIX IP5000-series Telephone UG 10/08 Contents Chapter 5 – ADM/DSS Console...
  • Page 12 Network Settings ...118 Advanced Network Settings ...125 Sound Settings ...134 Key Repeat...138 Other Setting...140 Loop Back Test...143 Factory ...145 Initialise ...148 Reset ...149 Appendix A – References Call Forward ...151 Soft Keys...155 Button Labels ...156 Strata CIX IP5000-series Telephone UG 10/08...
  • Page 13 Appendix B – Hardware Connections IP5000-Series Telephone Tilt Angles...161 Connector Icons ...163 Wiring ...164 User Notes...165 Index ...175 Strata CIX IP5000-series Telephone UG Appendix B – Hardware Connections 10/08 Contents...
  • Page 14 Contents Appendix B – Hardware Connections viii Strata CIX IP5000-series Telephone UG 10/08...

  • Page 15: Introduction

    Introduction This user guide describes how to use the Toshiba IP5000-series telephones with the Strata CIX670, CIX200, CIX100, and CIX40 telephone systems. These include: • Strata IP5000-series digital telephones shown in • Strata IP Add-on Modules. • Strata Direct Station Selection (DSS) console.

  • Page 16: How To Use This Guide

    How to Use This Guide This guide provides in-depth instructions for the IP5000-series telephones and their features. Most telephone users can use the “Strata CIX IP5000-series Quick Reference Guide” instead of this guide. Conventions Elaborates specific items or references other information. Within some tables,...
  • Page 17 Tilde (~) ➤ ➤ Start > Settings > Printers Strata CIX IP5000-series Telephone UG Description Represents any Directory Number button, also known as an extension or intercom number. Telephones can have multiple extensions. Incoming calls ring extensions bottom to top.

  • Page 18: Related Documents/Media

    Publication Information on the back of the document’s title page. Refer to the following for more information: • Strata CIX General Description • Strata CIX IP5000-series Telephone Quick Reference Guide • Strata CIX Installation and Maintenance Manual • Strata CIX Programming Manual - Volume 1 •...

  • Page 19: Chapter 1 - The Grand Tour

    IP add-on modules, as well as a 60 button DSS Console. See more details. The IP5000 telephones offer a built-in gigabit ethernet switch allowing the telephone to autosense the network speed, 10/100/1000Mbps. Through dynamic soft key assignments, the LCD telephones provide easy access to...
  • Page 20 • Headset I/F • Ringing LED 10 Button IP Telephone: • 4 line LCD with back light option • Full duplex Speakerphone • Headset I/F • Additional analogue line into handset • Ringing LED Strata CIX IP5000-series Telephone UG 10/08...
  • Page 21 The Grand Tour The IP5000-series telephone upgrade options include: Table 2 IP5000 Series Add-on Modules Description Image 10 Button ADM for IP5000-series • LCD programmable key strip with back light 20 Button ADM for IP5000-series • Paper Key Strip 60 Button DSS for IP5000-series •...

  • Page 22: Ip5000-Series Telephone Overview

    The Grand Tour IP5000-series Telephone Overview IP5000-series Telephone Overview The illustration of the IP5000-series telephone shown below gives a general idea of the basic attributes found on most of these telephones. The positioning of the buttons varies per telephone model.

  • Page 23: Fixed Buttons

    The fixed buttons on the dial pad help perform standard functions quickly and easily. Layouts Fixed buttons are laid out differently on the IP5000-series telephones. 10 and 20 Button 4-line LCD Telephones Fixed buttons are located on either side of the dial pad.
  • Page 24 Microphone (Mic/Mute) button toggles between Mic and Mute. When Mic key is lit, Mute is disabled. When Mic is pressed again and light is off, Mute is enabled on the microphone in the telephone and the microphone in the handset.
  • Page 25 8 parties). Press the CIX system). Press Press If your telephone is programmed for Automatic Hold, existing calls are automatically placed on hold when you answer a call or make another call. Strata CIX IP5000-series Telephone UG Definitions Spdial and enter 3-digit Speed dial access code.

  • Page 26: Programmable Feature Buttons

    Programmable Feature Buttons are Note numbered bottom to top, left to right (shown right). Key Strip The key strips on the IP5000-series telephones and add-on modules are either electronic (programmable) or paper (refer to Table for a list of Table 1...

  • Page 27: Lcd

    9-Line LCD Display The LCD on the 9-Line LCD telephone (shown below) in idle state shows: Top to Bottom Line 1 or the top line of the LCD will display your user name (if programmed) and your extension number. Line 2 will show the Date and time.

  • Page 28: 4-Line Lcd Display

    Note This feature applies to the IP5131-SDL telephone. Toshiba’s IP5131-SDL with it’s large display screen also supports an HTML browser to allow navigation on the World Wide Web or a company’s intranet. The phone can have a homepage setup that allows navigation to begin just like a homepage in your internet browser.

  • Page 29: Soft Keys

    The dynamic feature associated with the Soft Key is displayed on the bottom line of the LCD display directly above each Soft Key button. Strata CIX IP5000-series Telephone UG › BILL NEXT 10/08...
  • Page 30 The Grand Tour Soft Keys Strata CIX IP5000-series Telephone UG 10/08...

  • Page 31: Chapter 2 - The Basics

    The Basics This chapter reviews the basic operations of the IP5000-series telephones. The instructions apply to all telephone models, except when noted otherwise. Customising Your Telephone Volume Control To adjust the handset volume Press the When you hang up, the volume returns to the default setting.

  • Page 32: Lcd Contrast

    Holding the softkey does not continue to change the setting. The softkey must Note be pressed for each step of contrast change to reach the desired level. button. repeatedly. button to increase contrast. button to decrease contrast. Strata CIX IP5000-series Telephone UG #6101 (default 10/08...

  • Page 33: Brightness Control

    3. Press the 4. Enter a value of 0~3 using the dialpad. (0 = dim; 3 = brightest) 5. Press the softkey twice. Strata CIX IP5000-series Telephone UG (simultaneously). buttons in steps 2 and 3 on the 10 button LCD Add- (simultaneously).

  • Page 34: Backlight On/Off

    FB1 is the lower left key, FB2 in the next up, FB3 is above FB2, and FB4 is Note above FB3. (simultaneously). button. to save settings Meaning Always Off Always On On-demand Backlight Timer [ x10 seconds] Example: 1 = 10 seconds; 30 = 300 seconds. Strata CIX IP5000-series Telephone UG 10/08...

  • Page 35: Keystrip Labels

    Keystrip Labels Available on 9 Line LCD telephone and 10 Button LCD Add-on Module To program LCD Keystrip Labels #9876 1. Dial (or press the flexible 2. Press the 3. Press the button you wish to label. 4. Use the dialpad to enter the label.

  • Page 36: Dial Pad And Button Beeps

    4. Press Programmable Feature Button 1 (FB1) to toggle On/Off. FB1, LED On: buttons beep. FB1, LED Off: buttons do not beep. 5. Press 6. You must also go off-hook, then on-hook to exit the program mode. (simultaneously). to set the option. Strata CIX IP5000-series Telephone UG 10/08...

  • Page 37: Speakerphone/Microphone Sensitivity Adjustment

    When you are using the speakerphone, high ambient noise levels may cause the party you are talking with to be to cut off frequently. If this happens, follow these steps to lower the sensitivity of the microphone on a IP5000-series telephone. The default is normal sensitivity.

  • Page 38: Telephone Terminology

    The Basics Telephone Terminology Telephone Terminology When making or receiving calls on your IP5000-series telephone you may experience one or more of the following call features depending on how your telephone is configured. • Line – is synonymous with trunk which is the line that connects you to the PSTN (Public Switched Telephone Network).

  • Page 39: Making A Call

    Making a Call There are three ways to originate a call from the telephone: Handset 1. To make a call, lift the handset, then dial the number. A line may be automatically selected or choose a line manually. Dial tone is heard through the handset.

  • Page 40: Dial Directory

    The Basics Making a Call Dial Directory This feature is supported on IP5000-series telephones with an LCD display running on CIX R5.2 (or higher) software. Calls can be made by selecting a name from the alphabetical telephone directory. To access the Directory 1.

  • Page 41: Answering A Call

    There are several ways to answer a call: Handset When the telephone is programmed for Ringing Line Preference, pick up the handset and the telephone automatically answers the ringing line..or press the button associated with the ringing line (flashing green LED).

  • Page 42: On A Call

    While on a call, press appearances of the line at other stations are steady red (in use). . Your LCD shows the line on hold. The held Line twice. That line’s LED flashes green while Strata CIX IP5000-series Telephone UG button. 10/08...
  • Page 43 Consultation Hold 1. While on a call, press 2. Dial another line. 3. Transfer the call or return to the held call by pressing its Strata CIX IP5000-series Telephone UG . The call goes on hold. 10/08 The Basics On a Call Line button.

  • Page 44: Message Waiting

    An extension can receive up to four simultaneous Message Waiting indications and LCD messages. One message is reserved for the Message Center. Your telephone can be programmed to have up to four additional (flexible) Message Waiting buttons/LEDs. Check with your System Administrator to see if these buttons have been programmed on your telephone.

  • Page 45: Turning On/Off Mw Led On Another Extension

    1. Dial an internal extension. You hear busy tone or there’s no answer. 2. Press telephone, the Msg LED lights steady red and the LCD shows the station number where you set a Message Waiting light. Example: “MW SET TO 3620.”...

  • Page 46: Led Indicator Details

    (outside call transferred to your busy station from a designated station or AA) After disconnecting first call... Conference LEDs on the telephone flash at different speeds depending on the function Note performed. Flash rates can be found under Your Station (Green)

  • Page 47: Chapter 3 - Softipt

    (OS). The Windows XP version of the SoftIPT GUI is shown below. The Toshiba SoftIPT integrates the power of a PC with all of the features available on a IPT2010-SD telephone, except background music. The main difference is that you use a mouse or stylus to select buttons.

  • Page 48: Softipt Icons

    You can also install the SoftIPT on a laptop, tablet or desktop PC and a Pocket PC at the same time, but each should have a unique station ID and license. The SoftIPT works with Toshiba Pocket PC with Windows Pocket PC 2003 OS...

  • Page 49: Flexible Buttons

    Flexible Buttons All Flexible Buttons must be programmed for your telephone in system programming and vary for individual telephones. If a button does not appear on your display or telephone keystrip label, see your System Administrator for button assignments. Line Buttons You may have buttons designated as you to directly access outside lines.

  • Page 50: Basic Softipt Functions

    Do not use BGM (#490) on the SoftIPT. It conflicts with incoming calls. Switching a Call to Your Headset You can switch a call from your IP telephone to the SoftIPT by placing the call on Hold and using the Call Pickup feature.

  • Page 51: Creating A Directory

    (see below). Click on a name, Strata CIX dials the number. Using the Directory to Call Click on the name. The SoftIPT calls the contact. Strata CIX IP5000-series Telephone UG Directory twice, click (Folder icon). The directory 10/08 SoftIPT...

  • Page 52: Labeling Feature Buttons

    SoftIPT Basic SoftIPT Functions Labeling Feature Buttons From the Softphone Setting window, you can change six telephone button labels on a PDA and 10 on a PC. Changing the label does not change the function. To change the function, see “Programming Feature Buttons”...

  • Page 53: Chapter 4 - Feature Operations

    Feature Operations This chapter gives you more details about your IP5000-series telephone’s advanced functions. An alphabetical list of supported features has been compiled in this chapter for fast and easy reference. Account Code Calls Account Codes (Forced or Voluntary) can be used for a variety of reasons including billing, tracking, and line restriction applications.

  • Page 54: Forced Account Codes

    1. Place a call in the normal method. If the call requires an Account Code, a burst of tone (Success Tone) is heard after dialling the telephone number alerting you to enter the Account Code. 2. Enter the account number.

  • Page 55: Voluntary Account Codes (Verified/Non-Verified)

    3. Enter the account code digits. The prompt disappears upon entry of the first account code digit. After the account code is entered, the connection is restored and the LCD shows the time. Strata CIX IP5000-series Telephone UG Account Code . Once you press...

  • Page 56: Advisory Messages

    Advisory messaging enables you to store an informative message for LCD telephones that call your telephone. The messages can be up to 16 characters long. The Strata system provides a number of predefined messages, shown in the table below. Message numbers 5~9 can be defined by your System Administrator.

  • Page 57: Alarm Notification Button

    The system repeats the redial until the destination is no longer busy. Check with your System Administrator to see if this feature is setup for your telephone. Automatic Busy Redial is not attempted while your station is busy, but continues to time-out.

  • Page 58: Automatic Callback

    2. Hang up. You can make other calls while waiting. 3. When the called station or outside line becomes idle, your telephone rings and you will see a fast flashing LED. • If you called a busy station, the extension LED flashes green (incoming call) and the called number displays.

  • Page 59: Background Music

    Background Music You can set background music over your telephone speaker or over external speakers. At least one music source must be connected to your system. Up to 16 different music sources can be applied to the Strata CIX/CTX system: the first source is Quiet Tone, all others can be music or recorded information.

  • Page 60: Call Forward

    Station Station Call Forward enables you to assign Call Forward destinations for each extension on your telephone that will override the telephone’s System Call Forward settings. Each extension can be independently setup to Station Call Forward to a unique destination. You can set a Programmable Feature Button to perform any Call Forward function - see Call Forward must be set prior to receiving the call.

  • Page 61: Station Call Forward Categories

    Notes • Call Forward Any Call and Call Forward-Incoming line can be set simultaneously on a telephone. This allows incoming lines calls to be forwarded to a different destination than all of the other types of calls. • Call Forward destinations can be set to internal destinations or an outside telephone number.

  • Page 62: Station Call Forward Procedures

    Follow the instructions in Sequence” heading. Some features require additional input, such as: • Dest. Ext. or Telephone No. – Call Forward destination numbers can be internal extension numbers or outside telephone numbers. If the destination is an outside number, enter the access code used for dialling out (such as telephone number + •...

  • Page 63: Call Forward Examples

    Call Forward Examples To set your telephone to Call Forward Busy-No Answer to an internal extension number Press your extension button + #6041 = Call Forward Access Code sequence 3000# = Internal Extension Number = Ring time in seconds before Call Forwards...

  • Page 64: Call History

    The call is placed in the list along with the number, name (if provided), time and date of the call, and status of the call (answered, abandoned, or redirected). You can access this list from an LCD telephone Caller ID...

  • Page 65: Call Park Orbits

    1. While on a call, press green (consultation-hold). If you were on an extension during the call, and you have line button on your telephone, the line LED will flash until the call is picked up (depending on programming). 2. Specify the Park Orbit using one of the following: •...

  • Page 66: Call Pickup

    Page calls in the order of occurrence. In some systems, this feature can be applied to pick up All Call Page exclusively. or press your extension button + to retrieve a parked call. The extension LED Strata CIX IP5000-series Telephone UG for the extension from which 10/08...
  • Page 67 (on • If more than one call is on hold, the call on the telephone’s lowest button number is picked up. • Ringing calls are picked up over held calls as a priority.

  • Page 68: Call Transfer

    Call Transfer Call Transfer Call transfer allows a call to be directed from one telephone to another on the CIX. External transfers to telephone numbers or network extensions off the CIX are also supported, please check with your System Administrator to see if this is enabled.

  • Page 69: Call Waiting

    You must disconnect or transfer the existing call to answer the waiting call. To answer a waiting call by placing the current call on hold Press .

  • Page 70: Caller Id

    Incoming calls to your extension with Caller ID can be recorded into a rolling list that is saved on your telephone. The call information is placed in the list along with the number, name (if provided), time and date of the call, and status of the call (answered, abandoned, or redirected).

  • Page 71: Adding Voice Mail To A Conference

    Now, all parties in the conference can listen to or record a message to this voice mailbox. Only the Master can control the VM with touchtones or Soft Keys. Strata CIX IP5000-series Telephone UG button once (or twice for and dialling another extension.)

  • Page 72: Supervising A Tandem Call

    . The extension LED flashes (in-use rate) and and hang up. The extension LED flashes (exclusive-hold rate) and the . You hear dial tone. The extension and hang-up. Both Line Strata CIX IP5000-series Telephone UG 10/08...
  • Page 73 5. Press twice to join all parties together. To Split from a conference 1. While in a conference call on an IP5000-series phone, press the key or Split button. 2. Press the soft key until you see the extension number for the party that you NEXT want to Split out of the conference.

  • Page 74: Direct Inward System Access (Disa)

    Check with your System Administrator to see if this features is available for your telephone. 1. From outside the system, dial the public telephone number assigned to DISA. The call will be answered and you will hear system dial tone.

  • Page 75: Do Not Disturb

    You can start dialling at any time during either tone. If you put your Primary extension into DND mode, all calls to that telephone are rejected. If your extension is set for Call Forward-Busy or Call Forward-Busy/No Answer, the call is redirected to the forwarding destination immediately.

  • Page 76: Setting Dnd For Another Extension

    Door Lock(s) If you have locked doors in your facility that can be controlled through the Strata CIX system, you may be able to unlock these doors by using your telephone’s Unlock Door Unlock Door button(s). The Check with your System Administrator to find out the locations of your system’s door...

  • Page 77: Door Phone(S)

    When you hear a door phone call ringing, lift the handset or press the ringing button. A door phone call sounds like chimes (high/low). The extension LED flashes green (in-use) and you are connected to the door phone..or to pick up door phone calls ringing someone else’s telephone, press your #5#5 extension +...

  • Page 78: Echo Cancellation

    Emergency Monitoring Station Your system may have one IP telephone assigned as an emergency monitoring station. If your telephone has this assignment, your line LED will flash green when someone makes a call. When you answer the call, you can listen in and participate in the conversation.

  • Page 79: Emergency Ringdown

    Language Codes This feature enables you to change the language sent from the Attendant Console or from a PC. See your System Administrator to find out if your telephone is programmed with the ability to change languages. To change the Language Display Enter the Change Language access code : English date format –...

  • Page 80: Message Waiting

    • To see who has sent you messages, or to retrieve the messages, press the flashing button. button which will flash red when there are button. The telephone will dial the message source (the Next Soft Key to scroll through the messages Strata CIX IP5000-series Telephone UG 10/08...

  • Page 81: Turning On/Off Mw Led On Another Extension

    If you decide to cancel the Message Waiting light at this point, press again while ring-over tone is playing and the light will be cancelled, or if you want to cancel the message later, call the telephone you set the message on and press twice.

  • Page 82: Microphone Cut-Off

    Handsfree Call or cuts-off the telephone microphone while on a speakerphone call. When the feature is ON, the steady red and the Mic and Spkr LEDs do not light when your telephone is called. When the feature is OFF, the Microphn Cut-off works.

  • Page 83: Off-Hook Call Announce

    The second caller connects to the speaker in your telephone. The Spkr LED flashes and the Mic LED lights. You will be speaking to the first caller through your handset and the second caller through the microphone.

  • Page 84: Override Calls

    Do Not Disturb (DND) Override lets you send a call waiting tone or ringing to a station in DND mode to indicate that a call is coming in. Your telephone may be programmed to block DND Override from other telephones. Your station’s LCD shows the station you have called is in the DND mode.

  • Page 85: Executive Override

    When the call is terminated and another is attempted from the same station, the original COS is applied. This allows selected users to override restrictions that are placed on any telephone in the system. To perform Class of Service Override 1.

  • Page 86: Privacy Override

    This feature enables you to enter an established call on a line you share with another telephone. Up to two station users can enter an existing exchange line-to-station call (i.e., up to three stations can be connected to an exchange line). You can also use this feature if the station that is already connected to the exchange line is in the Privacy Release mode.

  • Page 87: All Call Page

    2. Enter the Page Zone Number (01~08, depending on your telephone system). Emergency Page An Emergency Page overrides Group Pages or All Call Pages to telephone and external paging devices. To make an Emergency Page, lift the handset off-hook, dial To make an Emergency Page to a group, lift the handset off-hook, dial enter the Group number.

  • Page 88: Privacy

    Phantom extensions, outside Lines and outside Line Group buttons. The application of Privacy to individual telephones is controlled in system programming. By default, the system is private. If you are in a conversation, another telephone with an appearance of the line on which you are talking cannot intrude unless that telephone has been programmed for Privacy Override.

  • Page 89: Speed Dial

    • Station SD – Your System Administrator allocates a block of up to 100 personal SD numbers (10 per telephone). You have exclusive use of them and you can create and change them from your own telephone.If you have a 9-Line LCD...

  • Page 90: Storing A System/Station Speed Dial Number

    1. Stations must be assigned/enabled Speed Dial capabilities in system programming by an Administrator in Program 200-30 (System SD) and Program 200-35 (Station SD). 2. If your telephone does not have a Spdial button, press the Speed Dial bin number (nnn).

  • Page 91: Advanced Speed Dial Operation

    40 digits, then 8 of those digits would be stored in SD 101. If you save other digits to SD101 they will over-write the eight digits automatically stored there. Strata CIX IP5000-series Telephone UG and Pause. For an example on how to use special ”...

  • Page 92: Storing Personal Speed Dial Names

    Storing Personal Speed Dial Names You can store names with Personal Speed Dial numbers. These names will display as Soft Keys, that can be used for dialling from the telephone LCD directories. Notes • Speed Dial locations must be assigned to your telephone by your System Administrator before you can store names.
  • Page 93 User Programming Mode. 8. Test the Personal SD entry by pressing the name in the entry and press the Soft Key associated with that name. Strata CIX IP5000-series Telephone UG Table 11 Dial Pad Alphanumeric Characters Number of times to press...

  • Page 94: Time And Date Setting (Local)

    IP telephones will display the time, day and date of the time zone of the telephone system location it is connected to. If the IP telephone is not located in the same time zone as the telephone system, the IP telephone can be used to change the time, day and date of the IP Telephone to the local time zone in which the telephone is located.

  • Page 95: Tone First / Voice First Signalling

    Tone First / Voice First Signalling To determine the signalling on the telephone circuit. Tone First Signalling When the telephone rings and the called party must press Spkr or lift the handset in order to receive the call. Voice First Signalling The telephone does not ring when it is being called, rather a long tone is heard, followed by the caller's voice coming through the speaker.

  • Page 96: Tone/Pulse Dialling

    2. Dial a telephone number. 3. While on the call, press programmed for rotary dial pulses, access the outside line and dial the telephone number like any other call described in this user guide. The Tone LED lights steady red and you are able to send touchtones with your dial pad.

  • Page 97: Uniform Call Distribution

    The caller may hear the Music on Hold (MOH) or Ring Back Tone (RBT) depending on the configuration. If the call cannot be answered within the preconfigured time, the call is routed to an overflow destination. Strata CIX IP5000-series Telephone UG 10/08 Feature Operations...

  • Page 98: Login/Logout

    DN = the Directory number of the agent station. Login - from Agent Station Logout - from Agent Station Login - Agent Station (DN) from another station Logout – Agent Station (DN) from another station Strata CIX IP5000-series Telephone UG Feature 10/08...

  • Page 99: Chapter 5 - Adm/Dss Console

    IP5000-series telephones. Add-on Modules The following Add-on modules provide additional buttons: • 10 Button LCD Module (LM5110), up to two supported per telephone . • 20 Button Add on Module with paper keystrip (KM5020), up to two supported per telephone.

  • Page 100: Adm

    • An outside Line LED is green when the outside line is in use by your extension. It is red if it is in use by another telephone user. Strata CIX IP5000-series Telephone UG 10/08...

  • Page 101: Adding An Adm

    Please read the caution, if you are connecting the ADM with the telephone or moving the telephone with the ADM. CAUTION! Unplug the line cord from the IP5000-series telephone before attaching the ADM. Plugging the ADM cable in while the IP5000-series telephone is powered will damage or impair the functionality of the telephone, ADM or both.

  • Page 102: Dss Console

    DSS buttons can appear on both the ADM and DSS Console. Each DSS button is associated with a particular station in your telephone system. DSS buttons can transfer an outside call to the associated station or make a direct call to the associated station.

  • Page 103: Transferring To An Idle Station

    When the called station answers the call, the DSS LED stays steady red, and the Line LED becomes steady red. 4. If the station does not answer before a period set in system programming, the call recalls your station. Strata CIX IP5000-series Telephone UG 10/08 ADM/DSS Console DSS Console...

  • Page 104: Call Transfer With Camp-On

    If your ADM or DSS console is equipped with a line calls from the ADM or DSS console as you would from a digital telephone. To answer an incoming outside line call to a ADM or DSS Console, press the...

  • Page 105: Paging

    See Call Forward Override (DSS Override) Either the DSS buttons on your DSS console or the associated telephone can be set in system programming to ring stations that are in the Call Forward mode, instead of being forwarded. Usually the console’s telephone is the unit activated to perform this function.
  • Page 106 ADM/DSS Console DSS Console This page is intentionally left blank. Strata CIX IP5000-series Telephone UG 10/08...

  • Page 107: Chapter 6 - Headset And Handset Operation

    Headset and Handset Operation The IP5000-series telephones come standard with a built-in headset interface. Recommended Headsets For an extensive list of recommended and supported headsets please contact the technical support at www.bcd.technical@toshiba.co.uk Important! If you experience any electrical interference when using a wireless headset, please follow headset manufacturer's recommendations or ensure the headset base unit is at least six inches from your telephone.

  • Page 108: Auto Or Carbon Setting

    There exist two types of headsets: ECM and Carbon. The default setting on the telephones is AUTO. When the headset is connected to the Headset Modular Connector of the telephone, the AUTO setting enables the headset I/F current detector to determine which headset type is connected (EMC or Carbon). If the current is marginal using a carbon headset (only) and performance is not good, change the setting to CARBON.

  • Page 109: Headset Transmit Level Adjustments

    Headset Transmit Level Adjustments To set the level of the Headset Transmitter for IP5000-series telephones 1. Press 2. Press 3. Press 4. Set the headset transmit level using FB1, FB2 and FB3. See table below. Transmit Level Press 1 and Msg Max.

  • Page 110: Handset Level Adjustments

    FB, LED On: Carbon type handset FB, LED Off: IP5000 ECM handset (default) 4. Press 5. Go off-hook, then on-hook to exit the program mode. To adjust the Handset Transmit Level for IP5000-series telephones 1. Press 2. Press 3. Press FB1: -8~6 [db] (default 0 [db]) 4.
  • Page 111 To adjust the Handset or Headset Receiver Level for IP5000-series telephones 1. Press 2. Press 3. Press 4. Set the level FB2: -8~6 [dB] (default: 0 dB). 5. Press to set the option. 6. Go Off-hook, then on-hook to exit the program mode.
  • Page 112 Headset and Handset Operation Handset Level Adjustments Strata CIX IP5000-series Telephone UG 10/08...

  • Page 113: Chapter 7 - User Programming

    User Programming User programming allows you to customise your LCD telephone. You will be able to: • Enter numbers in your personal Speed Dial list • Program One Touch and Programmable Feature Buttons • Register Call Forward assignments • Assign Message Waiting Keys •...

  • Page 114: Programming Feature Buttons

    Programmable Feature Button or through an access code. User Programming enables users to customise these features: • Programmable Feature Buttons – The IP5000-series telephones have 10 or 20 Programmable Feature Buttons to which the user can assign any one of approximately 50 different features.

  • Page 115: Setting/Changing A Programmable Feature Button's Function

    On hold - Remote Retrieve On hold - Outside Line Retrieve On hold - Directed Extension Retrieve On hold and Incoming Incoming - Any External Call Strata CIX IP5000-series Telephone UG Programmable Feature Button Codes Table Code Feature Caller ID...

  • Page 116: One Touch Buttons

    One Touch buttons can be used for storing frequently used features or dialled numbers, such as Speed Dial numbers (use Speed Dial Codes to store additional numbers). One-touch buttons can be preassigned to your telephone – your System Administrator can help you identify them.

  • Page 117: To Use A One Touch Button

    Press the One Touch button. Setting/Changing a Personal Speed Dial Code “Storing a System/Station Speed Dial Number” on page Strata CIX IP5000-series Telephone UG . The display of a pause in the Speed Dial Number shows a “P” FB1 #30...

  • Page 118: Feature Codes

    User Programming Feature Codes Feature Codes Feature Access Codes are entered as a sequence on your telephone to use a particular feature. For an example of Call Forward, see Table 14 Feature Access Codes Feature Account Code (while on a call)
  • Page 119 Manually turn off MW LED Retrieve a received MW Activate MW at another Station without Ringing Cancel MW at another Station without Ringing Messaging - Advisory Strata CIX IP5000-series Telephone UG Feature Access Code Sequences #5#72 Ext. button + #5#73 Ext. button + #5#74 Ext.
  • Page 120 #38 + Group Number Ext. button + Ext. button + #5#36 + Page Zone No. (01~08) Ext. button + Ext. butt Strata CIX IP5000-series Telephone UG + Message No. (see 38). Hang up. . Hang up. , or , depending on...
  • Page 121 Program 200-30 (System SD) and Program 200-35 (Station SD). 3. Refer to Table 10 on page 73 4. If your telephone does not have a Spdial button, press the * button, then dial the three digit Speed dial number (nnn). Strata CIX IP5000-series Telephone UG...
  • Page 122 User Programming Feature Codes Strata CIX IP5000-series Telephone UG 10/08...

  • Page 123: Chapter 8 - Administrator Programming

    Administrator Programming Initialising the IP Telephone If you initialise the IP telephone, all settings return to default. CAUTION! 1. Press Vol ▲ 2. Press 3. Press Steps 4~6 are optional. Note FB01 4. Press to initialise the telephone’s function settings (LED On = initialise, LED Off = don’t initialise).

  • Page 124: Ip Setup Instructions

    IP Setup Instructions IP Setup Instructions The following steps must be completed before starting the telephone setup. The IP password will be assigned by the Telephone Administrator and is the verification step of the telephone registration with the CIX (xIPU).
  • Page 125 PC Port Type, 1 = Access, 2 = Trunk. FB24 6. Press to enter the PC Port VLAN ID (1 – 4094). Strata CIX IP5000-series Telephone UG FB12 . Press . (e.g., if the xIPU IP address is “192.168.1.241,” enter it in this for an explanation of the LCDs that you will see during (simultaneously).

  • Page 126: Initial Start-Up

    Administrator Programming Initial Start-up Initial Start-up When an IP5000-series telephone is connected to power it will initialise then attempt to connect to the Strata CIX system. The start-up sequence indicators are described below. 1. All of the Feature Buttons (FB) will light green.

  • Page 127: Ip Telephone Function Settings

    Turn LED On if carbon headset is FB11 attached. 4. Press to set the above data. 5. Lift the handset off-hook / on-hook to save the settings. Strata CIX IP5000-series Telephone UG (simultaneously). LED ON Buttons do not beep. Speakerphone/Microphone sensitivity is normal. (Default) Disable handset BOV.

  • Page 128: Setting The Ip Telephone Headset Transmit Volume

    IPU address. (simultaneously). Table 16). Transmit Level Level 7 (min.) Level 6 Level 5 Level 4 Level 3 (initial value) Level 2 Level 1 Level 0 (max.) to set the above data. (simultaneously). Strata CIX IP5000-series Telephone UG 10/08...

  • Page 129: Reset Factory Default Settings

    FB04 – Resets Analogue exchange settings (on IP5122-SDC only). 4. Press FBxx to turn on initialisation FB will light red. 5. When FB’s have been selected, press 6. Lift the handset off-hook /on-hook to perform initialisations. Telephone will reset. Handset Volume 1. Press 2.

  • Page 130: Lcd Backlight Setting

    (simultaneously). to change Backlight mode. to save the setting. to change the backlight timer. to save the setting. to return to the IP Programming Mode display. (simultaneously). Bright softkey to reach the prefered brightness. Strata CIX IP5000-series Telephone UG 10/08...

  • Page 131: Handset / Headset Side Tone Volume Setting

    To adjust the LCD contrast on the Add-on Module 1. Press Contrast + 2. Press 3. Lift the handset off-hook / on-hook to save settings. Strata CIX IP5000-series Telephone UG (simultaneously). button. repeatedly. (simultaneously). Contrast - softkey / button to increase or decrease contrast.

  • Page 132: Ip5131-Sdl Settings

    LIPU Address. Page 2:Displays or sets node, IPU Mode, Primary IPU, Secondary IPU and Port Settings. Page 3:Displays or sets Auto Login Mode and Auto Login password. Strata CIX IP5000-series Telephone UG IP Configurations Term Info Key Repeat Network...
  • Page 133 Net Diag Factory Settings Initialize Reset Saving Changes Strata CIX IP5000-series Telephone UG NFORMATION ISPLAY Page 1:Displays or sets the Primary Name Server, the Secondary Name Server, GRQ Port, RRQ Port, and AP Address Page 2:Displays or sets the Admin address upper and lower bound, the User ID and password, as well as the Dynamic Port Base.
  • Page 134 IP address setting for application server External administration terminal IP address upper bound External administration terminal IP address lower bound External administration user ID External administration password Strata CIX IP5000-series Telephone UG Initial value 0.0.0.0 127.0.0.1 255.255.255.0 0.0.0.0 blank blank broadcast 0.0.0.0...
  • Page 135 Table 17 IP5131-SDL Default Settings Major items Sound Setting Key Repeat Setting Other Setting Factory Setting Strata CIX IP5000-series Telephone UG Minor items Key beep <ON/OFF> Room noise <ON/OFF> Handset BOV <ON/OFF> Carbon handset <ON/OFF> Carbon headset <ON/OFF> Headset Tx control <Normal / Low>...

  • Page 136: Network Settings

    IPU Mode : Broadcast P-IPU : 192. 168. 0. 77 S-IPU : 0. 0. 0. 0 Port Setting: Dynamic [Cancel] [Set] (2/3) Config Strata CIX IP5000-series Telephone UG Network Setting Auto Login Mode : Auto Auto Login Password: [Cancel] [Set] (3/3) Config...
  • Page 137 • If the DHCP setting is changed from On to Off, then the “IP Addr” setting on the Network Setting screen will be initialised to the initial value. • The IP5131-SDL gets its IP address, Subnet mask, Default Gateway, DNS server address from DHCP server. Strata CIX IP5000-series Telephone UG (simultaneously). 10/08 Administrator Programming...
  • Page 138 Address) and the address that resulted in an error will be displayed. 5. Press the Cancel soft key to cancel the setting change and to go to the Network Setting screen. (simultaneously). Strata CIX IP5000-series Telephone UG IP Address 192.168.0.10 :Current...
  • Page 139 (shown right). The current default Gateway Address displays on the one-line text field. 2. Follow the steps page 120. Strata CIX IP5000-series Telephone UG “To change settings on the screen” on “To change settings on the screen” on 10/08 Administrator Programming...
  • Page 140 3. Press the Set soft key to accept the change ...or press the Cancel soft key to cancel the change and go to the Network Setting screen. Refer to Station ID Note Notes above. Strata CIX IP5000-series Telephone UG Station ID 2000 :Current :New Backspace = Vol-Down [Set]...
  • Page 141 Network Setting screen [2/3]. CIX System/IPU Address Screen There are two IPU’s that can be setup for an IP5000-series telephone P-IPU is the Primary IPU (the first address, the phone will try to register to). S-IPU is the Secondary IPU (the second address the phone will try to register to if the primary IPU cannot be reached.
  • Page 142 3. Press the Set softkey to cancel the change and go to the Network Setting screen [2/3]. Port Setting Dynamic Static [Set] Config Auto Login Mode Auto Manual [Set] Config Auto Login Password Backspace = Vol-Down [Set] Config Strata CIX IP5000-series Telephone UG [Cancel] [Cancel] :Current :New [Cancel] 10/08...

  • Page 143: Advanced Network Settings

    • Press the CANCEL soft key to cancel all the intended setting changes in the minor items and to go to the IP Configurations screen without rewriting the NV-RAM data. Strata CIX IP5000-series Telephone UG (simultaneously). Advanced Setting Admin_U : 0. 0. 0. 0 Admin_L : 0.
  • Page 144 Secondary DNS Address screen displays (shown right). 2. Follow the steps page 120. “To change settings on the screen” on “To change settings on the screen” on Strata CIX IP5000-series Telephone UG Primary DNS Address 192.168. 0. 234 :Current :New Backspace = Vol-Down [Set]...
  • Page 145 Alphanumeric Characters” on page 128 URL. 2. Follow the steps page 120. Also see additional information. Strata CIX IP5000-series Telephone UG “Station ID” on page “Station ID” on page “Dial Pad to enter the “To change settings on the screen” on...
  • Page 146 Press 0 for all punctuation marks Press # to toggle between Alpha and Numeric modes Press to enter a period. Dial Pad Alphanumeric Characters < ‘ Strata CIX IP5000-series Telephone UG goto a goto d goto g goto j goto m goto p...
  • Page 147 Admin_U. The External Administration Terminal IP Address Upper Bound Setting screen displays (shown right). 2. Follow the steps page 120. Strata CIX IP5000-series Telephone UG > “To change settings on the screen” on 10/08 Administrator Programming IP5131-SDL Settings Admin Addr Upper Bound 0.
  • Page 148 Address Lower Bound Setting screen displays (shown right). 2. Follow the steps page 120. > “To change settings on the screen” on Strata CIX IP5000-series Telephone UG Admin Addr Lower Bound 0. 0. 0. 0 :Current :New Backspace = Vol-Down [Set]...
  • Page 149 5. Press the Set soft key to accept the change ...or press the Cancel soft key to cancel the change and go to the Advanced Setting screen. For other notes, refer to Note Strata CIX IP5000-series Telephone UG > User ID. “Station ID” on page 122. >...
  • Page 150 > Dynamic Dynamic Port Base 48751 Backspace = Vol-Down [Set] Config > > VLAN Enable Disable [Set] Config > > Phone VLAN ID Backspace = Vol-Down [Set] Config Strata CIX IP5000-series Telephone UG :Current :New [Cancel] [Cancel] :Current :New [Cancel] 10/08...
  • Page 151 2. Enter the new ID (maximum 4 characters). 3. Press the Set soft key to accept the change ...or press the Cancel soft key to cancel the change and go to the Advanced Setting screen. Strata CIX IP5000-series Telephone UG > > >...

  • Page 152: Sound Settings

    Headset Tx Vol :Off Headset Rx Mode :Off Headset Tx Vol :Off Headset Rx Vlo [Cancel] [Set] (2/3) Config Strata CIX IP5000-series Telephone UG Sound Setting : Normal Side Tone Mode Side Tone Vol : Off [Cancel] [Set] (3/3) Config : On...
  • Page 153 3. Press the Set soft key to accept the change..or press the Cancel soft key to cancel the change. The changed setting is underlined in the Sound screen display. Strata CIX IP5000-series Telephone UG 10/08 Administrator Programming IP5131-SDL Settings...
  • Page 154 The changed setting is underlined in the Sound screen display. Headset Tx Volume :Current :New (0:Min. - 7: Max) Backspace = Vol-Down [Set] Config ▼ Handset Rx Mode [Set] Config Strata CIX IP5000-series Telephone UG [Cancel] to backspace. [Cancel] 10/08...
  • Page 155 ...or press the Cancel soft key to cancel the change and go to the Sound Setting Screen 2. Refer to Notes section of Tx Volume for additional details. Strata CIX IP5000-series Telephone UG 10/08 Administrator Programming IP5131-SDL Settings Handset Tx Volume :Current :New (-8: Min.- 6:Max)

  • Page 156: Key Repeat

    ...or press the Cancel soft key to cancel the change. The changed setting is underlined in the Key Repeat Setting screen display. Key Repeat Setting Off / On Setting Repeat Delay Timer Repeat Delay Timer [Set] Config Off/On Mode [Set] Config Strata CIX IP5000-series Telephone UG [Cancel] [Cancel] 10/08...
  • Page 157 • Press the Ok soft key on the Error Screen to correct the entry. Five seconds after the Error Screen displays, the screen automatically goes back to the Repeat Delay Timer or Repeat Rate Time screen and the number that resulted in an error will display. Strata CIX IP5000-series Telephone UG ▼ to backspace. 10/08...

  • Page 158: Other Setting

    Language: Input Timer Mode: Input Timer Value BL Mode: BL Timer: BL Bright: 0 [Set] Config Language Mode US English UK English French Spanish [Set] Config Strata CIX IP5000-series Telephone UG US English On Demand 250 sec [Cancel] [Cancel] 10/08...
  • Page 159 • Press the Ok soft key on the Error Screen to correct the entry. Five seconds after the Error Screen displays, the screen automatically goes back to the Input Timer screen and the number that resulted in an error will display. Strata CIX IP5000-series Telephone UG ▼ to backspace.
  • Page 160 Backlight Timer x10sec :Current : New [1: Min - 30: Max] Backspace = Vol-Down [Set] Config Backlight Bright :Current : New [0: Dim - 3: Bright] Backspace = Vol-Down [Set] Config Strata CIX IP5000-series Telephone UG [Cancel] [Cancel] [Cancel] 10/08...

  • Page 161: Loop Back Test

    Address Setting Screen. Note In five seconds after displaying the Input Error Screen, the screen automatically moves to the Address Setting Screen. (The address that has Strata CIX IP5000-series Telephone UG (simultaneously). 10/08 Administrator Programming IP5131-SDL Settings Loop Back Test Ping to 192.168.0.77...
  • Page 162 • Pressing the “Ping Stop” or “Exit” key on the Pinging Screen will stop Pinging and cause the screen to move to the Loop Back Test Screen. Then the result will be displayed. Pinging Ping to 192.168.0.77 Executing 5/5 Ping Stop Config Strata CIX IP5000-series Telephone UG [Exit] 10/08...

  • Page 163: Factory

    3. Press the Set soft key to accept the change..or press the Cancel soft key to cancel the change. The setting is underlined in the Factory Setting screen display. Strata CIX IP5000-series Telephone UG 10/08 Administrator Programming IP5131-SDL Settings...
  • Page 164 Use the Navigation button, press 7. Press the Select (right arrow) (center of Navigation) button to scroll (right arrow twice) to highlight Exit. (center of Navigation) button to exit the Display/Key Test. Strata CIX IP5000-series Telephone UG SK05 LCD Exit SK06 SK07 SK08...
  • Page 165 (3 lines) directly followed by soft keys (similar to a standard 4-line display phone). 3. Press the Set soft key to accept the change..or press the Cancel soft key to cancel the change. Strata CIX IP5000-series Telephone UG USER NAME THURSDAY 15 MAY One Touch...

  • Page 166: Initialise

    RAM data will not be rewritten and goes to the Configuration screen. • Pressing the CANCEL soft key will not initialise and goes to the Configuration screen. • Table 17 on page 116 shows the Initial values of Settings: Strata CIX IP5000-series Telephone UG Initialize All Data Key Repeat Network Sound...

  • Page 167: Reset

    “Reset” will flicker (black and white) to prompt you to reset. Reset does not flicker if there were no setting changes in subsidiary items. Strata CIX IP5000-series Telephone UG 10/08 Administrator Programming IP5131-SDL Settings...
  • Page 168 Administrator Programming IP5131-SDL Settings Strata CIX IP5000-series Telephone UG 10/08...

  • Page 169: Appendix A - References

    Busy No Answer to Press ext. button + outside telephone no. no. + Cancel Press ext. button + Strata CIX IP5000-series Telephone UG #6011 (tone) + dial the dest. ext. no. (tone) #6011 (tone) + outside line access code + dest. (tone) #6021 (tone) + dial the dest.
  • Page 170 Call Forward Any Call - Set for Another Station: Enables you to set call forwarding for another telephone within your telephone system. You will need the other telephone’s Call Forward pass code in order to do this. Call Forward Pass Codes are created in system programming.
  • Page 171 Cancel enter other telephone’s Call Forward pass code + Call Forward - Incoming Line Call - Set for Another Station: Enables you to set forwarding of incoming line calls for another telephone within your telephone system Press ext. button + All Calls to an ext.
  • Page 172 Busy No Answer to outside telephone no. Cancel Change Call Forward Pass Code: Your telephone must be enabled in programming to have the ability to change pass codes. Change Pass Code Button Sequence #6044 Press ext. button + (tone) + dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code +...

  • Page 173: Soft Keys

    Table 20 Soft Key Prompts Soft Key Definition Activates Automatic Busy Redial after dialling a busy outside telephone number. Activates Automatic Callback after reaching a busy station, exchange line, or exchange Line group. BUSY (Busy Override) Sends a call-waiting tone to a busy station.

  • Page 174: Button Labels

    Do Not Do Not Disturb – Press to lock your station in or out of the Do not Disturb mode. Disturb Table 21 are for the Programmable Buttons on the telephone. Strata CIX IP5000-series Telephone UG 10/08...
  • Page 175 Park – Press to park internal or outside calls in an orbit. Call retrieval can be made Orbit locally from the same parking telephone or remotely from a different telephone. Pooled Line Pooled Line – Press to access an available outside line from a group of lines appearing under one button.
  • Page 176 SD or Speed Dial – Press to Speed Dial a telephone number or feature access codes. SD Customised buttons can be used as either System Speed Dial numbers or Station Speed Dial Button numbers.
  • Page 177 Start - A C D Application Application Start - U n A V Application Application Start - A C D Application Strata CIX IP5000-series Telephone UG 9 10 11 12 10/08 References Button Labels Default Label Rename Line XXX(Caller Line Grp...
  • Page 178 A C D Application Application Start - A C D Application Application Start - A C D Application 9 10 11 12 Strata CIX IP5000-series Telephone UG User Default Label Rename ACD Help PickUp WrapUp ACD Join Monitor ACD Shift...

  • Page 179: Appendix B - Hardware Connections Ip5000-Series Telephone Tilt Angles

    Hardware Connections IP5000-Series Telephone Tilt Angles The IP5000-series telephones have three tilt positions built into the base. There is also a tilt stand extension that adds an additional 20 degrees of tilt. When the telephone is sitting on a desk or table there are a total of six different angles of tilt available. When wall mounted there are two angles available.
  • Page 180 Hardware Connections IP5000-Series Telephone Tilt Angles IP5000-Series Desk-top Tilt Angle With Tilt-Stand Extension 0° (no) Tilt IP5000-Series Wall Mount Angles -10° Tilt Strata CIX IP5000-series Telephone UG 10/08...

  • Page 181: Connector Icons

    Connector Icons The connectors on the IP5000-series telephones are identified with icons. The connector icons and their meaning are shown below. Icon Add-On Module (ADM) Cable Connector AC Power Adapter (12 VDC) Input DC IN 12V Handset Cord Headset Cord...

  • Page 182: Wiring

    IP5000-series Telephone Connectors Ferrite Core LAN Connection from internal switch (optional) cable The IP5000-series telephones include the special long-tail handset cords required to fit the tilt bases. 0~100cm LAN Cable Local Power Strata CIX IP5000-series Telephone UG Analogue Exchange Line (SDC Station only)

  • Page 183: User Notes

    User Notes 1. Safety Approval Toshiba Information System (U.K.) Ltd declare that the Strata CIX product ranges comply with the EEC's LVD directive, (Directive No. 73/23/EEC). The product has been assessed and found to comply with EN60950-1:2001. The notes listed below form part of the products compliance with the aforementioned...
  • Page 184 Optical interface board for connecting remote cabinets. Headset ports on any of the range of key telephones. 8 port power failure Transfer Unit for BSTU and RCOU units. Passive extender units for CIX product Passive extender units for CIX product Strata CIX IP5000-series Telephone UG 10/08...
  • Page 185 -Humidity 20% to 80% 2. EMC Compliance Toshiba Information Systems (U.K.) Ltd declare that the Strata CIX40, 100, 200 & 670 complies with the EEC's EMC directive, Directive No. 89/366/EEC as amended by directive 92/31/EEC. The product has been assessed and found to comply with the following product specific standards: •...
  • Page 186 Base Cabinet Dimensions-Expansion Cabinet Dimensions- Height 89mmHeight 89mm Width 483mm (with ears)Width 483mm (with ears) Width 440mm (without ears)Width 440mm (without ears) Depth 410mmDepth 410mm Weight 7.2kg (cabinet & PSU)Weight 7.0kg (cabinet & PSU) Strata CIX IP5000-series Telephone UG 10/08...
  • Page 187 User may be required to take adequate measures. 3. Type Approval Declaration Toshiba Information Systems (UK), Ltd, (TIU), hereby declares that the Strata CIX product range complies with the requirements of the EC Directive 1999/5/EC, (aka Radio & Telecommunications Terminal Equipment Directive). A manufacture's Declaration under this Directive allows connection to the relevant Public Network Services and the right to place the Product on the market.
  • Page 188 Hardware Connections User Notes Toshiba Information Systems claim approval to OFTEL general variation NS/V/1235/ P/100020. The information contained in this paragraph supports Toshiba's claim: The following features require the interconnection of 2 or more exchange lines. • -Multi-party conferencing* • -Call Forward External* •...
  • Page 189 10. 2000Hz 11. 2000Hz 10Hz Intrpt 12. 860/1180Hz (T1) & 1300/1780Hz (T2) Strata CIX IP5000-series Telephone UG Cadence 0.12s ON 2s Off 1s On 3s Off OR 1s On 1s Off 1s On 3s Off OR 1s On 1s Off 1s On 3s Off OR 1s On 1s Off T1-0.5s ON T2-0.5s On 3s Off...
  • Page 190 T1-3 bursts of 0.25s, T2 0.25s three times 3 bursts of 0.125s 2 bursts of 0.125s 0.75s On 1s On 2s off repeat Strata CIX IP5000-series Telephone UG Meaning Ringing Signal InternalRinging Signal External Voice Mail Answer Voice Mail Disconnect...
  • Page 191 RBSU2A RSTU3F/ ASTU -0.5 - Values indicate a transmission loss. 4.2 Loudness Ratings The table below lists the measured loudness rating of the Toshiba proprietary terminals. SLR and RLR @ 0km PSTN. (All values are +/-1dB) Sys Port: Type: RCOU3F...
  • Page 192 Hardware Connections User Notes Strata CIX IP5000-series Telephone UG 10/08...

  • Page 193: Index

    97, callback, callback cancel, 97, hold, line selection, automatic hold, Strata CIX IP5000-series Telephone UG background music (BGM), 41, 97, browser, busy override, button labels, programming, buttons 3200-series LCD, DSS on ADMs and DSS consoles,...
  • Page 194 97, flexible buttons, codes, forced account codes (verified/non- verified), group pickup, handset calling, handsfree answerback, hold, line hold, 47, hot dialling, 20, indicators Strata CIX IP5000-series Telephone UG 10/08...
  • Page 195 Mic button, 6, 24, microphone, 6, 21, 24, 64, microphone cut-off, 64, 65, 97, Msg button/LED, mute, 6, names Strata CIX IP5000-series Telephone UG storing speed dial, names (entering), network access, night ring answer, night transfer button, off-hook call announce (OCA), 65,...
  • Page 196 (tandem) exchange line connection, uniform call distribution (UCD), user programming, 95, 97, VLAN ID, Setting in IPT, voice first signalling, voice mail volume control, 28, voluntary account codes (verified/non- verified), access codes, conference, Strata CIX IP5000-series Telephone UG 10/08...
  • Page 197 Toshiba Information Systems (UK) Ltd Business Communications Division (BCD) Toshiba Court Weybridge Business Park Addlestone Road Weybridge Surrey KT 15 2UL +44 (0) 1932 841600 bcd_marketing@toshiba.co.uk www.telecoms.toshiba.co.uk IP5000-UG-VA Version A, October 2008 ©2008 Toshiba Information Systems (UK) Ltd...

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