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Toshiba B-SX5T SERIES Owner's Manual
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Toshiba B-SX5T SERIES Owner's Manual

Tec thermal printer
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See also: Product Description
TEC Thermal Printer
B-SX5T SERIES
Owner's Manual
Mode d'emploi
Bedienungsanleitung
Manual de instrucciones
Gebruikershandleiding
Manuale Utente
Manual do Utilizador

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Summary of Contents for Toshiba B-SX5T SERIES

  • Page 1 TEC Thermal Printer B-SX5T SERIES Owner’s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador...
  • Page 2 Centronics is a registered trademark of Centronics Data Computer Corp. Microsoft is a registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. ® As an ENERGY STAR Partner, TOSHIBA TEC has determined that this ® product meets the ENERGY STAR guidelines for energy efficiency. ®...
  • Page 3 TEC Thermal Printer B-SX5T SERIES Owner's Manual...
  • Page 4 Waste Recycling information for users: Following information is only for EU-member states: The use of the crossed-out wheeled bin symbol indicates that this product may not be treated as general household waste. By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.
  • Page 5 (2) this device must accept any interference , including interference that may cause undesired operation of the device. For Europe Hereby, Toshiba TEC Corporation, declares that this TEC-RFID-EU1 (B-9704-RFID-U1-EU-R) is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

  • Page 6: Safety Summary

    Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance. Meanings of Each Symbol This symbol indicates warning items (including cautions).
  • Page 7 • Utilize our maintenance services. After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

  • Page 8: Table Of Contents

    ENGLISH VERSION EO1-33059 TABLE OF CONTENTS Page PRODUCT OVERVIEW......................E1-1 Introduction........................E1-1 Features ........................E1-1 Unpacking........................E1-1 Accessories ........................E1-2 Appearance ........................E1-3 1.5.1 Dimensions.........................E1-3 1.5.2 Front View ........................E1-3 1.5.3 Rear View ........................E1-3 1.5.4 Operation Panel......................E1-4 1.5.5 Interior ........................E1-4 Options .......................... E1-5 PRINTER SETUP ........................
  • Page 9 CAUTION! 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification.

  • Page 10: Product Overview

    ENGLISH VERSION EO1-33059 1.1 Introduction 1. PRODUCT OVERVIEW Thank you for choosing the TOSHIBA B-SX5T series thermal printer. 1.1 Introduction This Owner’s Manual contains from general set-up through how to confirm the printer operation using a test print, and should be read carefully to help gain maximum performance and life from your printer.

  • Page 11: Accessories

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33059 1.4 Accessories When unpacking the printer, please make sure all the following Accessories accessories are supplied with the printer. CD-ROM (1 pc.) NOTE: (P/No.: 7FM01647000) As a power cord is not supplied <Contents> with this printer, please purchase •...

  • Page 12: Appearance

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33059 1.5 Appearance The names of the parts or units introduced in this section are used in the 1.5 Appearance following chapters. 1.5.1 Dimensions 291 (11.5) 460 (18.1) (12.1) Dimensions in mm (inches) Top Cover 1.5.2 Front View LCD Message Display Operation Panel...

  • Page 13: Operation Panel

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33059 1.5 Appearance LCD Message Display 1.5.4 Operation Panel POWER LED (Green) ON LINE LED (Green) ERROR LED (Red) [FEED] key [PAUSE] key [RESTART] key Please see Section 3.1 for further information about the Operation Panel. Locking Ring 1.5.5 Interior Ribbon Stopper...

  • Page 14: Options

    This is a paper guide exclusively used for fanfold paper. guide module Wireless LAN B-9700-WLAN-QM-R Installing this PC board allows a communication by wireless board LAN. NOTE: To purchase the optional kits, please contact the nearest authorised TOSHIBA TEC representative or TOSHIBA TEC Head Quarters. E1- 5...

  • Page 15: Printer Setup

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2. PRINTER SETUP 2. PRINTER SETUP This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an online print test.

  • Page 16: Installation

    • For best results, and longer printer life, use only TOSHIBA TEC recommended media and ribbons. • Store the media and ribbons in accordance with their specifications.

  • Page 17: Fitting The Fan Filter

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.2 Fitting the Fan Filter When installing the printer, it is important to ensure that the Fan Filter is 2.2 Fitting the Fan Filter attached before using the printer. The Fan Filter consists of 2 parts: (1) Filter Pad (2) Filter Retainer To fit the Fan Filter, put the Filter Pad inside the Filter Retainer and...

  • Page 18: Loading The Media

    However, proper position Holder from the Supply Shaft. may differ depending on media. For details, refer to Locking Ring TOSHIBA TEC authorised service representative. 3. Do not turn the Locking Ring Supply Shaft counter-clockwise too far or it may come off the Supply Holder.
  • Page 19 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media Put the media on the Supply Shaft. 2.4 Loading the Media Pass the media around the Damper, then pull the media towards the (Cont.) front of the printer. Align the projection of the Supply Holder with the groove of the NOTE: Supply Shaft, and push the Supply Holder against the media until the Do not over-tighten the Locking...
  • Page 20 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media 10. Lower the Print Head Block until it stops. 2.4 Loading the Media 11. After loading the media, it may be necessary to set the Media (Cont.) Sensors used to detect the print start position for label or tag printing. Setting the Feed Gap Sensor position (1) Remove the Locking Screw that secures the Media Sensor.
  • Page 21 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media 12. There are four issue modes available on this printer. How to set the 2.4 Loading the Media media for each mode is provided below. (Cont.) Batch mode In the batch mode, the media is continuously printed and fed until the number of labels/tags specified in the issue command have been printed.
  • Page 22 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media Built-in rewinder mode 2.4 Loading the Media (Cont.) When the Rewinder Guide Plate is attached, the Take-up Spool can be used as a Built-in Rewinder to take up the printed media. (1) Remove the two Black Screws to detach the Front Plate.
  • Page 23 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media Cut mode (Option) 2.4 Loading the Media (Cont.) When the optional Cutter Module is fitted, the media is automatically cut. A swing cutter and a rotary cutter are available as an option, but they are used in the same way.

  • Page 24: Loading The Ribbon

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.5 Loading the Ribbon There are two types of media available for printing on: these are thermal 2.5 Loading the Ribbon transfer media and direct thermal media (a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media. WARNING! 1.
  • Page 25 Ribbon loss per ribbon saving reduce ribbon loss when a no print area extends more than 20 mm. For varies according to the relation further information on this function, please ask a TOSHIBA TEC between the outer roll diameter authorised service representative.

  • Page 26: Connecting The Cables To Your Printer

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.6 Connecting the Cables to Your Printer The following paragraphs outline how to connect the cables from the 2.6 Connecting the printer to your host computer, and will also show how to make cable Cables to Your connections to other devices.

  • Page 27: Turning The Printer On/Off

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.7 Turning the Printer ON/OFF When the printer is connected to your host computer it is good practice to 2.7 Turning the Printer turn the printer ON before turning on your host computer and turn OFF ON/OFF your host computer before turning off the printer.

  • Page 28: Inserting The Optional Pcmcia Cards

    NOTE: FL04M-20-11138-67 Technologies Inc. Reading a read-only-type flash PC Card FJP-004M6R memory is possible if it has been Mitsubishi MF84M1-GMCAV01 used on the TOSHIBA printer, Maxell Flash Memory EF-1M-TB such as B-472 and B-572. Card (1 MB) Mitsubishi MF81M1-GBDAT01 E2-14...

  • Page 29: Setting An Operating Environment

    TOSHIBA TEC service representative. For the settings this manual does not cover, please contact your nearest TOSHIBA TEC service representative, or refer to the B-SX4T/SX5T Series FEED key Key Operation Specification stored in the CD-ROM.

  • Page 30: Parameter Setting

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment While “<2>PARAMETER SET” is displayed on the LCD Message 2.9.1 Parameter Setting Display, press the [PAUSE] key to enter the Parameter Setting Mode. The Parameter Setting Mode contains the following sub menus. Each time the [PAUSE] key is pressed, the sub menus are displayed sequentially.
  • Page 31 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment (1) Character Code Selection 2.9.1 Parameter Setting This parameter is to choose a character code used for printing. Printed (Cont.) characters differ depending on a chosen character code and font. For details of characters, refer to the B-SX4T/SX5T Series External Equipment Interface Specification (Printer Command Manual).
  • Page 32 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment (3) Baud Rate Selection 2.9.1 Parameter Setting This parameter is to choose a baud rate of the RS-232C interface. When (Cont.) the printer communicates with a host computer by serial interface, be sure to match the setting with the host.
  • Page 33 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment (5) Stop Bit Selection 2.9.1 Parameter Setting This parameter is to choose a stop bit of the RS-232C interface. (Cont.) sure match setting with host computer. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
  • Page 34 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment (8) LCD Language Selection 2.9.1 Parameter Setting This parameter is to choose a language in which the LCD message is (Cont.) displayed. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
  • Page 35 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment When ON is selected, pressing the [PAUSE] key will result that the LCD 2.9.1 Parameter Setting Message Display shows the stop position fine adjustment value setting (Cont.) screen. <2>PARAMETER SET POSITION +0.0mm POSITION +5.0mm [RESTART]...
  • Page 36 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment (11) Solenoid Type Selection 2.9.1 Parameter Setting This parameter is to choose the solenoid type that is actually installed. (Cont.) When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
  • Page 37 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment (13) Control Code Selection 2.9.1 Parameter Setting This parameter is to choose a Control Code. (Cont.) When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. <2>PARAMETER SET CODE AUTO Use the [FEED] or [RESTART] key to select a desired option.
  • Page 38 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment (14) Strip Wait Status Selection 2.9.1 Parameter Setting This parameter is to choose when the printer sends a strip wait status (Cont.) (05H) to a host in response to a status request command. When “<2>PARAMETER SET”...
  • Page 39 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment (16) KANJI Code Selection 2.9.1 Parameter Setting This parameter is to choose a KANJI code. (Cont.) When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. NOTE: <2>PARAMETER SET Kanji code selection is not supported...
  • Page 40 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment (18) Auto Print Head Check Selection 2.9.1 Parameter Setting This parameter is to choose whether to perform the Auto Print Head (Cont.) Check function at the power on time. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
  • Page 41 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment (20) Web Printer Function Selection 2.9.1 Parameter Setting This parameter is to choose whether to use the printer as a web printer. (Cont.) When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
  • Page 42 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment (22) Ribbon Near End Selection 2.9.1 Parameter Setting This parameter is to choose the remaining ribbon length where the ribbon (Cont.) near end is detected. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears”.
  • Page 43 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment (24) Centronics Interface Selection 2.9.1 Parameter Setting This parameter is to choose the type of the Centronics interface operating (Cont.) mode. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
  • Page 44 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment (26) Label End/Ribbon End Selection 2.9.1 Parameter Setting This parameter is to choose a printing process when a label end or ribbon (Cont.) end is detected. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
  • Page 45 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment (28) Reverse Feed Speed Selection 2.9.1 Parameter Setting This parameter is to choose a reverse feed speed. (Cont.) In the strip issue, the back feed speed of 3”/sec. may cause a shortage of feed amount due to a lack of torque, slippery media surface, etc.
  • Page 46 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment (30) Print Head Type Selection 2.9.1 Parameter Setting This parameter is to choose the print head type that is actually installed. (Cont.) When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

  • Page 47: Dump Mode Setting

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment While “<4>DUMP MODE” is displayed on the LCD Message Display, 2.9.2 Dump Mode Setting press the [PAUSE] key to enter the Dump Mode. In the Dump Mode, data in the receive buffer are printed. Data are expressed in hexadecimal values.

  • Page 48: Receive Buffer Size

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment The data in the receive buffer is printed as follows: 2.9.2 Dump Mode Setting (Cont.) 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 7B 41 58 3B 2B 30 30 30 2C 2B 30 30 30 2C 2B 30...

  • Page 49: Basic Expansion Mode

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment While “<5>EXPAND MDOE” is displayed on the LCD Message Display, 2.9.3 BASIC Expansion Mode press the [PAUSE] key to enter the BASIC Expansion Mode. In the BASIC Expansion Mode, it is possible to execute the BASIC NOTE: expansion mode program under the following conditions.

  • Page 50: Installing The Printer Drivers

    2.10 Installing the Printer Drivers 2.10.1 Introduction This manual describes how to install the TOSHIBA printer driver for the TOSHIBA bar code printer on your Windows host computer; install and delete the printer driver, the procedure for adding the LAN port, cautions and limitations.

  • Page 51: Installing The Printer Driver

    For Windows 2000/XP: Open the printer properties and select the “Ports” tab. Mark off the “Enable bidirectional support” checkbox. NOTE: In case of the B-SX4T or B-SX5T series, make sure that the Centronics interface type is set to SPP (default). E2-37...
  • Page 52 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers Windows 98/Me Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Double-click on the “Add Printer” icon. The Add Printer Wizard runs. Click on the [Next] button. (3) Select “Local printer”, then click on the [Next] button.
  • Page 53 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers (6) The screen to select the existing installed printer driver or use the new one, is displayed. Select “Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first time, this screen is not displayed.
  • Page 54 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers Windows 2000/XP (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings. (2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (3) Double-click on the “Add Printer”...
  • Page 55 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers (9) The “Use Existing Driver” screen is displayed. Select “Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first time, this screen is not displayed. (10) Change the printer name if necessary, and select whether or not you use the printer as the default printer (“Yes”...
  • Page 56 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers (2) USB Interface Installation starts by the operating system’s plug-and-play function. Windows 98/Me (1) Turn the printer ON, then connect it to your host computer with the USB cable. The “New Hardware Found”...
  • Page 57 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers (3) Select “Search for the best driver for your device. (Recommended)”. Mark the “Specify a location” checkbox, then click on the [Browse] button. Specify “\driver” folder, then click on the [Next] button. (4) Check to see that the “USB Printing Support”...
  • Page 58 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers (5) When the screen which indicates the USB Printing Support driver has been installed, is displayed, click on the [Finish] button. (6) After a while, “TEC B-SA4T” is detected as a new hardware. (7) The “Add New Hardware Wizard”...
  • Page 59 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers (8) Select “Search for the best driver for your device. (Recommended)”. Mark the “Specify a location” checkbox, then click on the [Browse] button. Specify “\driver” folder, then click on the [Next] button. (9) Check to see that the “TEC B-SA4T”...
  • Page 60 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers (10) Change the printer name if necessary, and select whether or not you use the printer as the default printer (“Yes” or “No”). Click on the [Finish] button. (11) When the screen, which indicates TEC B-SA4T has been installed, is displayed, click on the [Finish] button.
  • Page 61 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers Windows 2000/XP NOTE: When plug-and-play printer installation in progress is stopped, be sure to delete the printer detected and displayed on the “Device Manager” tab of the “System Properties” dialog box. (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings.
  • Page 62 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers (6) Select “Install from a list or specific location (Advanced)”, then click on the [Next] button. (7) Select “Search for the best driver in these locations”. Mark the “Include this location in the search” checkbox, then click on the [Browse] button. Specify the “\driver”...
  • Page 63 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers (8) When the dialog box below is displayed, click on the [Continue Anyway] button. (9) When the “Completing the Found New Hardware Wizard” screen is displayed, click on the [Finish] button.

  • Page 64: Uninstalling The Printer Driver

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers 2.10.4 Uninstalling the Printer Driver NOTE: Before uninstalling the printer driver, be sure to complete all of printing, the status monitor, and properties settings. Windows 98/ME (1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Right-click on the printer driver icon to be deleted, then select “Delete”.

  • Page 65: Adding/Deleting A Lan Port

    To use the LAN interface, first, you have to make the following settings in “<7> IP ADDRESS” in the system mode of the printer. (Refer to TOSHIBA TEC support representative.) • Set the printer IP address (“PRINTER IP ADRES”), the gateway IP address (“GATEWAY IP ADRES”), and subnet mask (“SUBNET MASK”).
  • Page 66 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers Windows 2000/XP (1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box. (2) Select the “Ports” tab, and click on the [Add Port…] button. The “Printer Ports” dialog box is displayed.

  • Page 67: Cautions

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers 2.10.6 Cautions (1) Printer Driver Upgrades • To upgrade the printer driver to this version, uninstall the previous version of the printer driver, before installing this printer driver. • Be sure to restart your host computer, after you upgrade the printer driver. •...

  • Page 68: Using The Printer Driver

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers 2.10.7 Using the Printer Driver For how to use the Printer Driver, please refer to the Help for Windows Printer Drivers screen. Open the Properties screen of the Printer Driver. Clicking on the About tab causes the following screen to appear.

  • Page 69: Print Test

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.11 Print Test After your operating environment has been set, perform a print test. 2.11 Print Test 1. Perform a print test by using the Printer Driver or an Issue Command. The printer driver’s Properties screen allows you to set the communication conditions, media size, and other printing conditions in accordance with your operating environment.
  • Page 70 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.11 Print Test 2.11 Print Test (Cont.) When using a Strip Module or an optional Cutter Module It is necessary to set the issue mode, cut/strip position, etc. for the Printer Driver or TPCL (TEC Printer Command Language) in accordance with your printing condition.

  • Page 71: Position And Print Tone Fine Adjustment

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment This section describes how to fine adjust a print start position, cut/strip 2.12 Position and Print position, reverse feed amount, print tone, and ribbon motor torque. Tone Fine When a fine adjustment is required, such as print start position, print tone, Adjustment etc, follow the procedure below.
  • Page 72 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment 2.12 Position and Print Print Start Position Fine Adjustment Tone Fine Adjustment (Cont.) <3>ADJUST SET FEED ADJ.+10.0mm FEED ADJ.+50.0mm NOTES: [RESTART] FEED ADJ.+49.5mm Choose a desired value by using the [RESTART] or [FEED] key.
  • Page 73 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment 2.12 Position and Print Cut/Strip Position Fine Adjustment Tone Fine Adjustment (Cont.) <3>ADJUST SET CUT ADJ. +10.0mm CUT ADJ.+50.0mm NOTES: Choose a desired value by using the [RESTART] CUT ADJ.+49.5mm [RESTART] or [FEED] key.
  • Page 74 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment • Example of Strip Position Fine Adjustment When setting +3.0 mm Print Head Compared with “+0.0mm” position, the stop position Label after printing is shifted forward. Platen Stop position after Strip Plate printing...
  • Page 75 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment 2.12 Position and Print Reverse Feed Amount Fine Adjustment Tone Fine Adjustment (Cont.) <3>ADJUST SET BACK ADJ. +5.0mm BACK ADJ.+9.5mm NOTES: Choose a desired value by using the [RESTART] BACK ADJ.+9.0 mm [RESTART] or [FEED] key.
  • Page 76 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment 2.12 Position and Print X Coordinate Fine Adjustment Tone Fine Adjustment (Cont.) <3>ADJUST SET X ADJUST +5.0mm NOTES: X ADJUST +99.5mm Choose a desired value by using the [RESTART] X ADJUST +99.0mm [RESTART] or [FEED] key.
  • Page 77 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment 2.12 Position and Print Print Tone Fine Adjustment Tone Fine Adjustment (Cont.) Thermal Transfer Print <3>ADJUST SET TONE ADJ.<T> +3 NOTES: Choose a desired value by using the TONE ADJ<T>.
  • Page 78 2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment 2.12 Position and Print Ribbon Motor Voltage Fine Adjustment Tone Fine When the ribbon is slack or wrinkled and printing is affected, fine adjust Adjustment (Cont.) the ribbon motor torque by using the following procedure. Take-up Motor (RBN ADJ <FW>) <3>ADJUST SET NOTES:...

  • Page 79: Threshold Setting

    2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting To maintain a constant print position the printer uses the media sensor to 2.13 Threshold Setting detect a print start position according to the difference of voltage between a print area and a gap or black mark. When the media is pre-printed, the darker (or more dense) inks can interfere with this process causing paper jam errors.
  • Page 80 2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting 2.13 Threshold Setting Manual threshold setting procedure (Cont.) If a paper jam error still occurs even after an automatic threshold setting has been performed, manually set the threshold voltage. To make a threshold value manually set in this section effective, select the Transmissive Sensor (when using manual threshold value) or Reflective Sensor (when using manual threshold value) within software commands or the printer driver.
  • Page 81 2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting 2.13 Threshold Setting When using the Black Mark Sensor (Cont.) (1) While “<5>SENSOR ADJ.” is displayed, press the [PAUSE] key until the message appears. The displayed value is a real-time voltage being detected by the Black Mark Sensor.
  • Page 82 2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting Storing a “No Media Level” Voltage 2.13 Threshold Setting (Cont.) The following is how to set a “No media level” voltage that is used to detect a paper end. If a “NO PAPER” is displayed even if the media has not run out yet, this voltage needs to be set again.
  • Page 83 2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting (3) Press the [PAUSE] key until the target sensor type is displayed. 2.13 Threshold Setting (Cont.) <3>ADJUST SET Black Mark Sensor THRESHOLD<R>1.0V [PAUSE] <3> ADJUST SET Feed Gap Sensor THRESHOLD<T>1.4V (4) Set a threshold voltage (calculated in Sensor Adjustment Menu) by using the [FEED] or [RESTART] key, as shown below.

  • Page 84: On Line Mode

    3. ON LINE MODE ENGLISH VERSION EO1-33059 3.1 Operation Panel 3. ON LINE MODE This chapter describes usage of the keys on the Operation Panel in On Line mode. When the printer is in On Line mode and connected to a host computer, the normal operation of printing images on labels or tags can be accomplished.

  • Page 85: Operation

    3. ON LINE MODE ENGLISH VERSION EO1-33059 3.2 Operation When the printer is turned on, the “ON LINE” message appears on the 3.2 Operation LCD Message Display. It is shown during standby or normal printing. 1. The printer is turned on, standing by, or printing. ON LINE B-SX5T V1.0A...

  • Page 86: Maintenance

    4. MAINTENANCE ENGLISH VERSION EO1-33059 4.1 Cleaning 4. MAINTENANCE WARNING! This chapter describes how to perform routine maintenance. To ensure the continuous high quality operation of the printer, you should 1. Be sure to disconnect the perform a regular maintenance routine. For high throughput it should be power cord before performing done on a daily basis.

  • Page 87: Covers And Panels

    Sensors (Cont.) Pinch Roller NOTE: Please purchase the Print Head Print Head Cleaner (P/No. 24089500013) from your authorised TOSHIBA TEC service representative. Print Head Element Platen Feed Roller Black Mark Sensor/ Feed Gap Sensor 7.

  • Page 88: Optional Cutter Module

    4. MAINTENANCE ENGLISH VERSION EO1-33059 4.1 Cleaning 4.1.3 Optional Cutter Module The swing cutter and rotary cutter are available as an option. They are both cleaned in the same way. When removing the Cutter Cover of the WARNING! rotary cutter unit, remove the screws from the bottom of the cover. 1.

  • Page 89: Troubleshooting

    WARNING! If a problem cannot be solved by taking the actions described in this chapter, do not attempt to repair the printer. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC service representative for assistance. 5.1 Error Messages NOTES: •...
  • Page 90 Remove the ribbon, and check the status of the ribbon. Replace the ribbon, if necessary. If the problem is not solved, turn off the printer, and call a TOSHIBA TEC authorised service representative. NO RIBBON **** The ribbon has run out.

  • Page 91: Possible Problems

    Turn the printer off and then on. If this have occurred. does not solve the problem, turn off the printer again, and call a TOSHIBA TEC authorised service representative. 5.2 Possible Problems This section describes problems that may occur when using the printer, and their causes and solutions.
  • Page 92 5. TROUBLESHOOTING ENGLISH VERSION EO1-33059 5.2 Possible Problems 5.2 Possible Problems (Cont.) Possible Problems Causes Solutions The printed image is 1. The ribbon and media are not 1. Select an appropriate ribbon for the blurred. matched. media type being used. 2.

  • Page 93: Removing Jammed Media

    NOTE: from label stock on the cutter. Do not use non-specified media in the If you get frequent jams in the cutter. cutter, contact a TOSHIBA TEC authorised service CAUTION! representative. When removing the jammed media, be careful not to damage the print head with a hard object like a watch or a ring.

  • Page 94: Printer Specifications

    6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33059 6. PRINTER SPECIFICATIONS 6. PRINTER SPECIFICATIONS This section describes the printer specifications. Model B-SX5T-TS22-QM-R Item Dimension (W × D × H) 291 mm × 460 mm × 308 mm (11.5” × 18.1” × 12.1”) Weight 44.1 lb (20 kg) (Media and ribbon are not included.) Operating temperature range...
  • Page 95 6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33059 6. PRINTER SPECIFICATIONS Model B-SX5T-TS22-QM-R Item Available bar code types JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, EAN13, EAN13+2 digits, EAN13+5 digits, UPC-E, UPC-E+2 digits, UPC-E+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digits, MSI, ITF, NW-7, CODE39, CODE93, CODE128, EAN128, Industrial 2 to 5, Customer Bar Code, POSTNET, KIX CODE, RM4SCC (ROYAL MAIL 4STATE CUSTOMER CODE), RSS14 Available two-dimensional code...

  • Page 96: Supply Specifications

    7. SUPPLY SPECIFICATIONS 7.1 Media Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regarding TOSHIBA TEC approved media, please contact a TOSHIBA TEC authorised service representative.

  • Page 97: Detection Area Of The Transmissive Sensor

    4. “On the fly issue” means that the printer can feed and print without stopping between labels. 5. There are restrictions in use of the media which is narrower than 50 mm. For details, refer to TOSHIBA TEC service representative.

  • Page 98: Detection Area Of The Reflective Sensor

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.1 Media 7.1.3 Detection Area of the Reflective Sensor The Reflective Sensor is movable from the centre to the left edge of media. The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm. The Reflective Sensor should be aligned with the centre of the Black Mark.

  • Page 99: Rfid Tags

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.1 Media 7.1.5 RFID Tags Available RFID tag types are different depending on the RFID modules, as follows: B-9704-RFID-U1-US-R and B-9704-RFID-U1-EU-R • EPC Class 1 • ISO18000-6B B-9704-RFID-H1-QM-R • TAGSYS C210 • TAGSYS C220 •...
  • Page 100 As the location, where data is to be written, differs among RFID tag types, a check must be performed to make sure that the data is written on the target RFID tags. The B-SX RFID Analyze Tool can be used for this purpose. For details, please contact the nearest TOSHIBA TEC service representative. (12) Defective RFID Supply RFID supplies may include defective RFID tags at the time of shipment from the maker.

  • Page 101: Ribbon

    7.2 Ribbon 7.2 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC approved ribbon, please contact a TOSHIBA TEC service representative.

  • Page 102: Care/Handling Of Media And Ribbon

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.4 Care/Handling of Media and Ribbon 7.3 Recommended Media and Ribbon Types (Cont.) Ribbon type Description Vellum wax ribbon This ribbon is mainly used for vellum paper and labels. It has a very high ink density to cope with uneven printing surface Standard wax ribbon Good match for coated paper (Matt coat and glossy coat).

  • Page 103: Appendix 1 Messages And Leds

    APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33059 APPENDIX 1 MESSAGES AND LEDS APPENDIX 1 MESSAGES AND LEDS Appendix 1 describes the LCD messages displayed on the operation panel. Symbols in the message : The LED is illuminated. : The LED is flashing. : The LED is unlit.
  • Page 104 APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33059 APPENDIX 1 MESSAGES AND LEDS Acceptance of Restoration by LED Indication Status Request LCD Message Printer Status RESTART key Reset Command POWER ONLINE ERROR Yes/No Yes/No When the following abnormal operations are performed, a system error occurs: (a) Command fetch from an odd address...
  • Page 105 APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33059 APPENDIX 1 MESSAGES AND LEDS NOTES: • If a command error is found in the command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [LF] and [NUL] will not be displayed.) Example 1 [ESC] T20 G30 [LF] [NUL] Command error...

  • Page 106: Appendix 2 Interface

    APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE APPENDIX 2 INTERFACE NOTE: To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements: • In case of a parallel interface cable or serial interface cable, fully shielded and fitted with metal or metallised connector housings.
  • Page 107 APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE Connector: Signal SPP Mode Nibble Mode ECP Mode nStrobe HostClk HostClk Data 1 Data 1 Data 1 Data 2 Data 2 Data 2 Data 3 Data 3 Data 3 Data 4 Data 4 Data 4 Data 5...
  • Page 108 APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE Serial interface (Standard) Type: RS-232C Communication mode: Full duplex Transmission speed: 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps, 115200 bps Synchronization: Start-stop synchronization Start bit: 1 bit Stop bit 1 bit, 2 bit Data length: 7 bit, 8 bit...
  • Page 109 Default subnet mask: 255.255.255.0 NOTE: MAC address of the Wireless LAN module will be necessary when setting the MAC address filtering function of an access point. Please ask a service person of your nearest TOSHIBA TEC service representative. EA2- 4...
  • Page 110 APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE Expansion I/O Interface (Option: B-7704-IO- QM-R) Input Signal IN0 to IN5 Output Signal OUT0 to OUT6 Connector FCN-781P024-G/P or equivalent (External Device Side) Connector FCN-685J0024 or equivalent (Printer Side) Signal Function Signal Function Input...
  • Page 111 APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE RFID (Option) • B-9704-RFID-U1-US Module: AWID MPR-1510A-RM Frequency: 902 MHz to 928 MHz (FH-SS (Frequency Hopping Spectrum Spread)) Output: 500 mW Available RFID tag: EPC Class 0, 1, ISO018000-6B • B-9704-RFID-U1-EU Module: AWID MPR-1580A-RM Frequency:...

  • Page 112: Appendix 3 Power Cord

    APPENDIX 3 POWER CORD When purchasing the power cord: Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following standard from your authorized TOSHIBA TEC representative. (As of September 2004) Certification...

  • Page 113: Appendix 4 Print Samples

    APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33059 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES Font EA4- 1...
  • Page 114 APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33059 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES (Cont.) Bar codes JAN8, EAN8 Interleaved 2 of 5 CODE39 (Standard) JAN13, EAN13 UPC-E EAN13+2 digits EAN13+5 digits CODE128 CODE39 (Full ASCII) CODE93 UPC-E+2 digits UPC-E+5 digits EAN8+2 digits EAN8+5 digits...
  • Page 115 APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33059 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES (Cont.) UPC-A+5 digits UCC/EAN128 Industrial 2 of 5 POSTNET Customer bar code Customer bar code of high priority KIX Code RM4SCC RSS-14 RSS-14 Stacked RSS-14 Stacked Omnidirectional RSS Limited RSS Expanded Data Matrix...

  • Page 116: Appendix 5 Glossaries

    APPENDIX 5 GLOSSARIES ENGLISH VERSION EO1-33059 APPENDIX 5 GLOSSARIES APPENDIX 5 GLOSSARIES Bar code Expansion I/O interface A code which represents alphanumeric characters An interface circuit that may be installed into by using a series of black and white stripes in printer to allow the printer to be connected to an different widths.
  • Page 117 APPENDIX 5 GLOSSARIES ENGLISH VERSION EO1-33059 APPENDIX 5 GLOSSARIES Pre-printed media Thermal direct printing A type of media on which characters, logos, and A printing method using no ribbon, but thermal other designs have been already printed. media which reacts to heat. The thermal print head heats the thermal media directly, causing print Print head element image to be printed on the media.
  • Page 118 INDEX ENGLISH VERSION EO1-33059 INDEX INDEX Auto ribbon saving 2-11 Jammed media 5-5 Backing paper 2-7, 7-1 Label 2-4, 7-1, 7-2, A5-1 Bar code 6-2, A5-1 LAN interface 1-1, 1-5, 2-12, 6-2 Batch mode 2-7, 7-1, A5-1 LCD language 2-20 Black mark 2-6, 7-1, 7-3, A5-1 LCD message display 1-3, 1-4, 2-15, 3-1, 6-1 Black mark length 7-1...
  • Page 119 INDEX ENGLISH VERSION EO1-33059 INDEX Serial interface 1-3, 2-12, 6-2, A2-4 Strip mode 2-7, 7-1, A5-2 Tag 2-4, 7-1, A5-2 Thermal direct 2-63, 6-1, A5-2 Thermal transfer 2-63, 6-1, A5-2 Transmissive sensor 7-2 USB interface 1-3, 1-5, 2-12, 6-2, A2-3, A5-2 Web printer 2-26 Wireless LAN 1-1, 1-3, 1-5, 2-12, 6-2, A2-5...
  • Page 120 EO1-33059...

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